Novus Property Solutions Avaliações 

214
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Cannot fault this company , I live in a bungalow rented from Cannock Chase council and Novus have upgraded our bathroom cannot fault any of the workers who all did a great job from start to finish als... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am more than happy with my kitchen up grade always kept informed trade's people where polite and courteous and very happy with there work

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a complete refurb carried out recently which included new windows and doors,kitchen, bathroom and cloak room. Really pleased with finished result, everyone worked hard, cleaned up after and respe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just had a kitchen remodel, I cannot praise the team who came for the planning stage and the tradesmen who completed the work. I was consulted about my needs and layout. I was informed on a daily bas... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Construção e Fabricação

Escrito pela empresa

Novus Property Solutions is a leading fast track fit out, refurbishment, maintenance and retrofit company, dedicated to delivering high-quality services across a wide range of sectors. With a rich 127-year history, Novus has established itself as a trusted partner for clients seeking excellence in property maintenance and improvement.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

214 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(214)

63 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Top workers start to finish happy with…

Top workers start to finish happy with everything George the site inspector also , Happy with with the work that’s been carried out.

18 de junho de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this feedback. We will make sure it is passed on to the team involved.

Avaliado com 5 de um total de 5 estrelas

Over the past 2 and half months I have…

Over the past 2 and half months I have worked as a site manager for Novus at the Birmingham branch through an agency, and can't speak highly enough of the company.

The PFP team as a whole are brilliant, but Nathan Hassall has been fantastic as my line manager during my short period with Novus, and is a credit to the company.

13 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Electrician was excellent

Electrician was excellent, very polite and professional, completed the work in a timely manner and did a great job. I would absolutely highly recommend.

29 de maio de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this feedback. We will make sure it is passed on to the team involved.

Avaliado com 5 de um total de 5 estrelas

Fantastic workmanship

Everyone who visited my property were polite and courteous. The standard of the work is amazing for social housing and really please with my new kitchen

1 de abril de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this feedback, we will make sure it is passed on to the team involved.

Avaliado com 5 de um total de 5 estrelas

Excellent Kitchen Renovation

Novus have completed our total kitchen renovation today and we are absolutely over the moon with it. From the surveying right through to the finishing all the Novus staff and their tradespeople have been fantastic, always going above and beyond to get things right and achieving the best outcomes for our needs. All work has been completed to an extremely high standard and all of the finishing checks are been thorough even picking up on tiny things that we would never have realised.
Would 100% welcome Novus back into our home to complete further renovations in future.
Thank you Taryn, George and Team

2 de abril de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this feedback, we will make sure it is passed on to the team involved.

Avaliado com 5 de um total de 5 estrelas

I had a brilliant experience with this…

I had a brilliant experience with this company fitting a new kitchen at my property in Cannock,,they were very professional 👌 and I had no issues whatsoever throughout the whole process and therefore highly recommend them,,,

1 de abril de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this feedback, we will make sure it is passed on to the team involved.

Avaliado com 5 de um total de 5 estrelas

Novus started the works yesterday ( a…

Novus started the works yesterday ( a new roof) and I would just like to say what a fantastic team of roofers you have employed! Just a few key points I'd like to mention.. the leader ( sorry I'm not great with names ) knocked on my door to let me know the plan. The communication skills were 10/10 the organisation and structure they have is brilliant! Such a polite bunch! They were very clean and tidy! Cleaned there mess when they left and knocked on to let me know the next steps going forward for the morning. Thank you for making this experience a little lighter with your great bunch! Thank you also for your communication throughout (Terrie) you are a brilliant asset to the team and metropolitan are truly lucky to have you guys carrying out the works! Such a professional company! I Highly recommend!!

25 de março de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thank you for taking the time to leave this feedback, we will make sure this is passed on to the team involved.

Avaliado com 5 de um total de 5 estrelas

Kevin and Kelsey are amazing at…

Kevin and Kelsey are amazing at explaining all the work being done. The lads who got the work done are amazing and so friendly and polite.Thank you for the amazing work cant recommend you enough. Thx guys

20 de março de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thank you for taking the time to leave this feedback, we will make sure it is passed to the team involved.

Avaliado com 5 de um total de 5 estrelas

Bathroom fitted

Great job happy with finish. Cleaned up after every visit and polite and pleasant workers

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thank you for taking the time to leave this feedback, we will make sure it is passed to the team involved.

Avaliado com 1 de um total de 5 estrelas

This company worker's have not got a…

This company worker's have not got a clue what they ment to be doing they use cheap products poor quality and are rip off for there work

18 de outubro de 2024
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

We are sorry to hear this and please be assured that we take your feedback seriously. So that we can investigate further, please get in touch with our customer service team on customer.service@novussolutions.co.uk

Avaliado com 5 de um total de 5 estrelas

We have had Novus in our property for our bathroom

We have had Novus in our property for 10 working days.From our first visit with Kelsey ,last year , we have been updated regularly right up to the week before work was carried out.Everyday a different trades person came , all were very polite , respected myself & our property , always keeping the area tidy before leaving . We were both overwhelmed with the work carried out a total refurb , including plastering , new floor , tiling and a complete bathroom suite for our wet room . We would like to thank each individual who have been part of our refurb , would highly recommend.

4 de março de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou so much for taking the time to leave this feedback, we will make sure this is passed to the team involved.

Avaliado com 5 de um total de 5 estrelas

Just had a new kitchen fitted by novus…

Just had a new kitchen fitted by novus team, old kitchen removed, new electrics, plastering, new floor, lighting, tiles, kitchen units and decorated. I can honestly say the whole team was amazing. Took so much pride in there work, and the end product is amazing. I'm so happy with my new kitchen. Thank you to everyone involved.

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this feedback, we will make sure it is passed on to the team involved.

Avaliado com 5 de um total de 5 estrelas

Start to finish has been spot on!👏

Start to finish has been spot on!👏
All workers have been polite & respected my property. A massive thankyou to every worker that worked on my kitchen- Newark & Sherwood Council, i'm very happy with the result, excellent team of workers. Great end result! THANKYOU.

4 de março de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this feedback, we will make sure it is passed on to the team involved.

Avaliado com 5 de um total de 5 estrelas

Thanks to Jason Hall of Novus we have a…

Thanks to Jason Hall of Novus we have a lovely new kitchen in our Riverside Housing Association home. I can truly say if it wasn't for his kind thoughtfulness and caring support we would not have had this kitchen done. Jason went above and beyond what he needed to, to make sure we were looked after from start to finish his support was massive. His work force were polite helpfull and excellent workman ship always on time. Communication was second to none with every day contact. If any questions arising Jason was at the end of a phone to help from the joiner, electrician's, painter to tilers to floor fitters i can't fault any of them. Thanks also to Mick & Ryan the finishing touches at the end of the fitting time make the kitchen a fully working kitchen. I would recommend Novus 100 % thank you all so much for a job well done!!!

13 de fevereiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for your feedback, we will make sure this is passed on to the Novus team involved.

Avaliado com 5 de um total de 5 estrelas

The kitchen we had they did super job…

The kitchen we had they did super job work people was good who came to do work was friendly

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for your feedback, we will make sure this is passed on to the Novus team involved.

Avaliado com 1 de um total de 5 estrelas

Where have all the workers gone?

This company are unbelievably poor. How long does it take to complete 6 small canopies. At one point 5 or 6 men including 2 to hold the ladder then after 2 out of 6 are fully completed suddenly nobody to be seen for weeks. Well that's if you don't count the guy who sits in the Novus van for hours on end every morning. Maybe he can't bear to turn off the heater in his van. Poor fella, after all it is cold .... update: no work to complete canopies today however there has been 4 men wearing Novus jackets leaning on a van for an hour having a good old laugh & a chat. Novus, do you have any jobs going as it's obviously "money for old rope"?

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thank you for raising your concerns we take issues of this nature very seriously. Could you kindly please send further details, including your address to me at customer.service@novussolutions.co.uk This will enable me to address your concerns more effectively.

Avaliado com 5 de um total de 5 estrelas

I’ve given a 5 star maybe alittle…

I’ve given a 5 star maybe alittle generous , but overall I’m happy. The workmen were polite, and helpful, thanks to Jason and Robyn for their professionalism and help throughout .

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for your feedback, we will make sure this is passed on to the Novus team involved.

Avaliado com 5 de um total de 5 estrelas

Newark & Sherwood District

Had my new kitchen fitted in January 2025 in Newark & Sherwood district, what an absolute pleasure it was. Professional, patient, hard working team, nothing is too much trouble and they go the extra mile. Great communication throughout. Many thanks for a fantastic kitchen 🤩 would 100% recommend to everyone

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for your feedback, we will make sure this is passed on to the Novus team involved.

Avaliado com 5 de um total de 5 estrelas

Novus excells "again".

After the excellent work they did on my kitchen in February 2024, I was looking forward to them converting my bathroom into a wet room. I was not disappointed. The workmen arrived on time, were courteous, industrious and arrived on time each day. I would highly recommend them.
A special mention should go to the management I dealt with, Dave., Kevin and Kelsey. I will get some stick for this, but a special mention to Kelsey, whose phone number as a contact, I had, and was always available to answer my questions.
Terrific team.
Graham Vine. (Mr.)

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this review, we will make sure it gets passed onto the team involved.

Avaliado com 5 de um total de 5 estrelas

Novus property solutions

Overall the work has been outstanding and every tradesman has been exeptional,communication skills have been outstanding, very respectful of our property. Great team for Novus on all aspects.the team are a credit to novus

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Novus Property Solutions

Resposta da Novus Property Solutions

Thankyou for taking the time to leave this review, we will make sure it gets passed onto the team involved.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais