Tried ordering a sim card about 6 months ago. Couldnt get passed through the verification stage as the verification email never arrived. Tried a few times and then contacted customer services who told... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Tried ordering a sim card about 6 months ago. Couldnt get passed through the verification stage as the verification email never arrived. Tried a few times and then contacted customer services who told... Ver mais
A empresa respondeu
RWG cust services did not respond to my enquiery, but NOW cust service did so (via my mobile), and quickly, twice. First prob:- dreaded 'call forwarding' mssg. David patiently talked me (a non-tec... Ver mais
A empresa respondeu
Bought an RWG SIM as a back up, registered it, shows up as NOW Mobile ...no response but it appeared to be fine. All if a sudden, my account has disappeared, the SIM deactivated and my funds gone. Am... Ver mais
A empresa respondeu
Was struggling to get a sim reactivated for an elderly relative. I got no response to email requests, form submissions and none of my 8 phone calls were answered. After waiting in a queue for 15 min... Ver mais
A empresa respondeu
A mobile network that talks your language, the language of NOW.
Studio 2, Anchor Brewhouse, 50 Shad Thames, SE1 2LY, London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just had a live chat with Ismail and found him to be so very helpful. Looking for a deal for an elderly relative who had been oversold and mis sold a product by another network provider , it was wonderful to speak to someone who was not just about the sale but also caring that we got the right product for our needs He checked how we were going to use the phone and even checked the signal strength for our postcode.

Resposta da Now Mobile
Now mobile has been our simcards for nearly the entire family, we recommended nowmobile to family and friends and ita worth it!

Resposta da Now Mobile
Awesome & Fabulous service im using since 2011

Resposta da Now Mobile
Great email customer service from Ismail! Nice to be able to speak to good customer service, very quickly!

Resposta da Now Mobile
I moved to Now mobile because I don't use my mobile that often. The price rate is very good and my experience with Now has been excellent. Thanks

Resposta da Now Mobile
I have been using Now Mobile services since 2012,
The customer services team are very helpful, via calls and email.

Resposta da Now Mobile
Great network and good service. I am using for several years.

Resposta da Now Mobile
I left 3 to join Now Mobile and have been with them for a few years now. They use the EE network for coverage so no issues there. On the rare occasion I need to speak with someone in customer services I always manage to speak to someone within 3 minutes and never an offshore call centre. Overall not a bad network and good value.

Resposta da Now Mobile
Now mobile is a very easy, fast and cheap and just makes calling and texting much easier. NOW Mobile is a great service provider that offers a wide range of features and benefits to its customers. It provides fast and secure connection as well. Overall, I highly recommend NOW Mobile to anyone looking for a reliable and affordable mobile service.

Resposta da Now Mobile
Great value and excellent Customer service, they are very helpful.

Resposta da Now Mobile
Very positive experience with Now Mobile. Moved my number to this company as they have the best reception out of all networks in Tamworth. Customer service very supportive and almost instantly responsive. Great for people who she family abroad as offer minutes for all over the world.

Resposta da Now Mobile
I went from now mobile because of the plans they do help people with low income they don't want to sit up a contract as they can't afford one and this is exactly with a contract you just top it up and you want to

Resposta da Now Mobile
My SIM card was never sent out and I had no communication that this was the case.
I got in touch with support and they asked if I was at some random address which I can only assume is another customer. It ended up being that the SIM would arrive too late so I'd have to renew my current contract with another provider anyway.
At this point I asked for a refund and they said yes and that it would be processed. A couple of weeks later I had no refund so messaged them and they said there was no such request. Finally got my refund a few days later.
They then emailed me today asking if I wanted a "good will offer". I assumed this was due to the previous mistakes so I replied yes and then received an email saying to leave a review here in order to get the offers. I wouldn't trust many reviews on here due to this.

Resposta da Now Mobile
Reliable service for a budgeting price, PayAsYouGo basis giving you plenty space keep Ing eye on your spendings.

Resposta da Now Mobile
Customer care was able to resolve my number porting transfer and provided some credit when the payment system was not working

Resposta da Now Mobile
Very quick to send out the SIM card, live chat has been very responsive and they've answered every question I've had, number was ported in 24 hours, good prices, would recommend.

Resposta da Now Mobile
I am a now mobile subscriber for long time.their calling package are soo cheap.They use EE network for great coverage.Customer care advisor are very helpful.Highly recomended network specially for international call.

Resposta da Now Mobile
I am very satisfied from Now mobile. Everything is very nice. Service is very good for me. I highly recommend Now mobile. Thank You.

Resposta da Now Mobile
Used Now mobile just one month. Terrible service. Customer services are terrible. When you are on call 4G services will convert to 3G service. And some places internet disconnected while on calling.
Don’t recommend. It’s better to use EE OR 1p mobile.

Resposta da Now Mobile
I joined because they use EE network which was good.... until I got a text to restart for 5g, which I did.... all I can say is that whenever I'm in a 5g area it's worse than 4g used to be.
If I could turn off 5g I would!!
Talking to friends they have same issues on other networks, but seems less often than me

Resposta da Now Mobile
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