Tried ordering a sim card about 6 months ago. Couldnt get passed through the verification stage as the verification email never arrived. Tried a few times and then contacted customer services who told... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Tried ordering a sim card about 6 months ago. Couldnt get passed through the verification stage as the verification email never arrived. Tried a few times and then contacted customer services who told... Ver mais
A empresa respondeu
RWG cust services did not respond to my enquiery, but NOW cust service did so (via my mobile), and quickly, twice. First prob:- dreaded 'call forwarding' mssg. David patiently talked me (a non-tec... Ver mais
A empresa respondeu
Bought an RWG SIM as a back up, registered it, shows up as NOW Mobile ...no response but it appeared to be fine. All if a sudden, my account has disappeared, the SIM deactivated and my funds gone. Am... Ver mais
A empresa respondeu
Was struggling to get a sim reactivated for an elderly relative. I got no response to email requests, form submissions and none of my 8 phone calls were answered. After waiting in a queue for 15 min... Ver mais
A empresa respondeu
A mobile network that talks your language, the language of NOW.
Studio 2, Anchor Brewhouse, 50 Shad Thames, SE1 2LY, London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
excellent customer service, reliable network with 5G - backed up by EE network. I recently joined Now mobile and had no issues so far. I would highly recommend Now Mobile.

Resposta da Now Mobile
Hi now mobile I have poor no signal at home 1 bar when will you have WiFi calling poor signal no data Internet connection

Resposta da Now Mobile
Great, reliable provider! Been with them for the last 8 years, never had a fault!

Resposta da Now Mobile
I did not receive the first SIM card when I ordered online. After 15 days I contatced the Customer Services and Ismail kindly ordered a replacement, that arrived in 5 working days and also refunded me the £4.50 from the original purchase. Also as a gesture of goodwill I was give a £5 credit for the inconvenience, which was very helpful. The customer service are very quick to resolve any issues with automated online ordrering and very courteous and will go the extra mile. Apart from this slight glitch (which was not any one person's fault) the service is second to none and highly reccomended as a service provider.

Resposta da Now Mobile
Paid £10 for a plan in advance (before the sim even arrived) and lo and behold, no SIM card turned up. Doesn’t appear to be the first time this has happened looking at other reviews. During this wait time, I had to keep paying my current provider for another month, so was out of pocket. I had to ask now mobile for a refund and cancel the switch over.
Now mobile: you need to do what giff gaff does and send the SIM cards to your customers BEFORE they register them and post sims in good time! i.e within 2-3 days! Stupid system

Resposta da Now Mobile
As always, Ismail has given me fantastic support to over the months and is a valued member of Now Mobile.

Resposta da Now Mobile
Have been using now mobile for over 1 year now. It’s an amazing network where it provides fast and efficient service to my mobile phone. I prefer the option of the bundles which are always on great offers, to being on a yearly contract.

Resposta da Now Mobile
Now mobile is good company and easy to top in shop but not every shop have now mobile top up, thanks to all now mobile staff.

Resposta da Now Mobile
Been using for a year and have had no issues. I needed support in the first few days getting setup but the reply was fast and the service was helpful. Unexpectedly great considering the price!

Resposta da Now Mobile
i have been using nowmobile for almost 10 years but since lost my number that end with 4412 I was not able to get another number. I will like to have another number id possible.

Resposta da Now Mobile
I subscribed to Now Mobile network in 2014, and to date I have found their services quite reliable. Strong signal, competitive rate to Nigeria, reliable customer service. I use their services only for international calls and have found that this has helped me keep my international phone costs under control.

Resposta da Now Mobile
Topping up online is a nightmare with a voucher number, even worse when trying to renew bundle. Website constantly shows error, when trying to renew a bundle, cannot renew through the helpline either, no option to do it either on your online account. Old number is still showing on my account despite porting in a different number, which then is showing no account information whatsoever.
I really liked this mobile operator, but now they are making things so difficult I am seriously thinking of leaving, saying that I cannot even do that because i get invalid number when requesting a pac code, I am not calling customer services everytime I need to renew a bundle this is pathetic, do not choose this operator. It's shocking and the customer service agents on the phone can hardly speak English and cannot understand them. Had enough with this.

Resposta da Now Mobile
Those days really hard to find and good and reliable and customer service some of them have to wait 30 to 60 minutes just to talk 2 minutes but I finally found now mobile where customer service and support unbelievable specially with ismile young’s he help every time I face or issue with my service he fix the issue within 1 hours, I recommend if you are looking for cheap and trustworthy now mobile best at this cost crisis living.

Resposta da Now Mobile
I use Now Mobile more than ten years, They been better and better, it used to bad signal and the data not good, but now is excellent!

Resposta da Now Mobile
I have pay as you go sim ,the rates for international calls are very reasonable that's why I use it for international calls and save money.

Resposta da Now Mobile
Always helpful when I call them and they never send too many emails pestering me. The service on the phone is good and they offer a good range of services.

Resposta da Now Mobile

Resposta da Now Mobile
I have been using Now Mobile to make international calls for over 10 years. Their prices and rates are reasonable.

Resposta da Now Mobile
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