It was great experience. She is very polite and good nearly more than 1 and half hour she is online and guide me how I fix my system but still she not panic and rude really first time I m satisfied wi... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
The customer service representative was absolutely wonderful. He deserves more than a five star review. He was patient and kind and very very helpful knowledgeable and got me working ASAP. It was perf... Ver mais
A empresa respondeu
Few days we had a problem with our computer I wasn't here and the older gentleman was here and he didn't speak greatest English and he was still able to talk to Rahul Singh in Hindi to be able to re... Ver mais
A empresa respondeu
Brian was very helpful, he solved my ongoing problem and even expedite the shipment. Thank you.
Detalhes da empresa
Escrito pela empresa
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
Informações de contato
Broad Street 520, 07102, Newark, Estados Unidos
- 8002150931
- teresa.valdes@idt.net
- nrsplus.com
4,8
Excelente
501 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
CINDY WAS VERY HELPFUL AND SO NICE
1 de junho de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Jose! We're glad to hear that Cindy was able to provide you with excellent customer service!!
Very satisfied…
Very satisfied…. Very polite with customer
Service provided by
NRS employee Miss Swarupa
27 de maio de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
We're glad to hear that Swarupa provided you with excellent customer service! Thanks for the review!
System Reinstalled
I would like to appreciate the support provided by Saad alam khan during the system re-installation process. He was very patient, calm, and polite while guiding me through each step. The explanations were clear and easy to follow, which made the entire experience smooth and stress-free.
Even though I had to report the same issue multiple times, Saad never made me feel hesitant or uncomfortable. He handled everything professionally and remained supportive throughout. Truly a great support experience.
19 de maio de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
We understand the importance of having systems in place to decrease the chances of disruptions in your daily flow of business. We're glad to hear that Saad was able to assist you with every step of the way. Please don't hesitate to reach out if you have any questions or concerns. Thanks for the review, Dan!
Great costumer service by rahul singh…
Great costumer service by rahul singh ext 1239.
19 de maio de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Gurpreet! We're glad to hear that Rahul was able to provide you with excellent customer service!
Mr rahul Singh , fast service , quick fix , nice to talking . Thanks for help
Mr rahul Singh . quick fix problem , very kind, nice talking to you , thanks for your help.
19 de maio de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
We strive to have quick and efficient customer service, and we're glad that this was the experience Rahul provided for you! Thanks for the review!
Erik from pos support was awesome and…
Erik from pos support was awesome and great we talked to over 6 different people and they all just seemed confused and didn’t know what they were doing. Erik was awesome with us and i am very satisfied with his service and the way he assisted me thank you erik.
12 de maio de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Freddy! We value our customers and we're glad to hear that Erik was able to assist you with your concerns. We appreciate your feedback because it aids us in bettering our systems. Please give us a call anytime Mon-Fri at 973-438-3144 with your questions or concerns!
Sindy Garcia was very helpful while…
Sindy Garcia was very helpful while getting my register working again
8 de maio de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
We're glad to hear that Sindy was able to assist you with your concern! We understand the importance of having quick and efficient customer service so your business does not have any disruptions. Please don't hesitate to reach out if you ever have any questions or concerns. You can reach us Mon-Fri at 973-438-3144. Thanks for the review!!
Resposta da National Retail Solutions
¡Gracias por la reseña y por mencionar a Sindy!
My Experience with National Retail…
My Experience with National Retail Solutions has been frustrating and disappointing. this has been one of the worst business decision I've ever made. while the National Retail Solution is unreliable, overprice, and far from the "easy, all-in-one POS solution", it claims to be. It falls short in several important areas.
Customer support is even worse. Getting help is difficult, responses are slow. and when you finally do reach someone, the issue often isn't resolved. for something as critical as a payment system, that level of support is unacceptable.
On top of that the pricing is misleading, what looks affordable at first quickly turns into a pile of extra fees, and you don't get nearly enough value in return.
Overall, I strongly regret choosing NRS. It's frustrating to use. poorly supported, and not worth the money. i would not recommend it to anyone running a serious business.
5 de maio de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Hi, Mehul!
Our specialized teams have attempted to reach you and have been unable to leave a voicemail due to a full mailbox. Please give your representative a call or call us at 973-438-3144, Mon-Fri, so that we can ensure that the contact information we have in your profile is the most current. We are transparent about our pricing and are committed to resolving your concerns. Please give us a call so we can come to a resolution together!
as pos system is okay but customer care
as pos system is okay but customer servicers it is no good at all and waiting time on call too long and sometime no one answer and too much fee for service I keep calling and I have to many case numbers , your company still my money
1 de dezembro de 2025
Avaliação não solicitada
Resposta da National Retail Solutions
Hi Hany!
We have experts investigating your concerns. We will be reaching out so that we can come to a resolution together! We strive to treat our customers like NRS family, so we will be following up with you to ensure resolution!
Swarupa 0819 help me a lot from…
Swarupa 0819 help me a lot from starting to replace my pos screen to installing it getting my back up data and as well as fixing my card system very polit, helping and solution on point thank you
28 de abril de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
We strive to provide quick and efficient customer service so that there are no disruptions to your business. We're glad to hear that Swarupa was able to assist you with your concerns! Thanks for the review, Rashmika!
She's so nice halp us for my pos
She's so nice halp us for my pos
I like to talk with
28 de abril de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review! We strive to provide efficient customer service, and we're glad to hear that this is the experience you received!
ONE OF THE WORST CUSTOMER SERVICE.
ONE OF THE WORST CUSTOMER SERVICE.
THEY KEPT CHANGING YOU EVEN YOU HAVE NO SERVICE. WHEN CALLED, THEY KEPT TRANSFERRING TO DIFFERENT DEPARTMENT.
HORRIBLE COMPANY
20 de abril de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Hi!
We strive to provide quick and efficient customer service! Please contact us at 973-438-3144, Mon-Fri, so that we can address your concerns and come to a resolution together.
Resposta da National Retail Solutions
Thanks for the review, Amit! We strive to offer the best customer service, so that there are no disruptions in the growth of your business!
Resposta da National Retail Solutions
¡Gracias por la reseña! ¡Nos esforzamos por brindar el mejor servicio al cliente!
Resposta da National Retail Solutions
¡Gracias por tu reseña, Yaniset! Nos esforzamos por ofrecer el mejor servicio al cliente, ¡y nos alegra saber que Sindy pudo brindártelo!
His name Rahul Singh ext 1239 he helped…
His name Rahul Singh ext 1239 he helped me and he give execilant service and solve my problem yesterday April and call back again for ask everything ok
6 de abril de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
We strive to treat our customers like NRS family! We pride ourselves on offering products and services that best aid in the growth of your business. We're glad to hear that Rahul was able to assist you with your concerns. Thanks for the review!
she was very helpfull
she was very helpfull, understand problem quick and solve faster then i thought .
31 de março de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review! We strive to provide quick and efficient customer service, so there are no disruptions to your business. We're glad to hear that this is the experience you were provided!
Resposta da National Retail Solutions
Thanks for the review, Navraj! We strive to provide quick and efficient customer service, and we're glad to hear that Rahul was able to provide this for you!
Excelente servicio y ayuda de la…
Excelente servicio y ayuda de la señorita Sindy!
27 de março de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Nos esforzamos por brindar un excelente servicio al cliente, y nos alegra saber que Sindy pudo ofrecérselo. ¡Gracias por su reseña!
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