It was great experience. She is very polite and good nearly more than 1 and half hour she is online and guide me how I fix my system but still she not panic and rude really first time I m satisfied wi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The customer service representative was absolutely wonderful. He deserves more than a five star review. He was patient and kind and very very helpful knowledgeable and got me working ASAP. It was perf... Ver mais
A empresa respondeu
Few days we had a problem with our computer I wasn't here and the older gentleman was here and he didn't speak greatest English and he was still able to talk to Rahul Singh in Hindi to be able to re... Ver mais
A empresa respondeu
Brian was very helpful, he solved my ongoing problem and even expedite the shipment. Thank you.
Detalhes da empresa
Escrito pela empresa
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
Informações de contato
Broad Street 520, 07102, Newark, Estados Unidos
- 8002150931
- teresa.valdes@idt.net
- nrsplus.com
4,8
Excelente
501 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da National Retail Solutions
Thanks for the review! We're glad to hear that Swarupa was able to assist you!
Rahul singh is helpful person
Rahul singh is helpful person, very good experience with rahul singh
18 de março de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Garry! We're glad to hear that Rahul was able to assist you!
Thank you for Sendy for your great…
Thank you for Sendy for your great support and patience. You been super helpful
18 de março de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Wajdi! We strive to treat our customers like NRS family!
Rahul Singh ext 1239
Rahul Singh ext 1239
Give 5 stare Service to recover my Nrs system
Thanks a lot
17 de março de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for your review! We're glad that Rahul was able to assist you with your recovery! We strive to provide services that aid in the growth of your business!
Resposta da National Retail Solutions
Thanks for the 5 stars, Robin!
Terrible company and customer service
The worst company i have ever dealt with. They constantly have problems. I have had 2 business set up with them for almost 7 years and the tech support is useless most of the time. I have had inventory issues where for almost 3 months no inventory was being tracked and then I had to audit my whole store of over 3000 items to correct the issue. When I asked at least not to pay my $99 for the month that the system was down they said you are renting the license and that has nothing to do with if the cloud is working or not. I run my business remotely and I have been logged out of my app and the portal for almost 2 weeks and counting. This has happened several times before but never this long. I always hear my ticket is high priority and I will get a call back from a technician but in 7 years with this mickey mouse company I have not received one call back or ever successfully got a hold of a manager. Looks like I'm going to have to bite the bullet and spend $4,000 to buy a pos from a different company that works and cares about their customers and their businesses
7 de março de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Hi Brian,
Our development team is looking into your account to see what the cause of your inventory issues is. There are usually quick fixes for these technological issues. However, we apologize for the inconvenience that you have experienced. We strive to provide customer service that is quick and communicative. Give us a call at 973-438-3144, Mon-Fri, so we can gather more information on your account and come to a collective resolution. We value you and appreciate your feedback.
Resposta da National Retail Solutions
We're glad to hear that David was able to assist you with your concerns! Thanks for the review!
STAY AWAY FROM THIS COMPANY
STAY AWAY FROM THIS COMPANY. Worst service ever! A lot of hidden fees and they don’t send the batch when they’re supposed to and it’s always missing! I highly recommend you stay away from this company if you want to avoid the stress and the headaches. Also the way they deposit the batch is confusing and frustrating. Do yourself and mental health a favor and stay away from this company
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Hi Essa!
We have sent your concerns to the Pay Team here at NRS. We pride ourselves in full pricing transparency and we value your feedback. Please feel free to contact us at 973-438-3144, Mon-Fri, so that we can come to a resolution together!
Name Rahul Singh
Name Rahul Singh
Etn no 1239
Had a very good and knowledgeable discussion
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review! We're glad to hear that Rahul was able to assist you!
rahul singh such a great person really…
rahul singh such a great person really helpful his ext 1239
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Ajay!! We're glad to hear that Rahul was able to assist you!
SWARUPA MADEM
SWARUPA MADEM
It help me lot out of my NRS Software issue. I am Thankfully to Her.Its doing Amazing Work today I am So Happy to solve My Issue
28 de janeiro de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Minesh! We strive to offer the best products and services to our customers. We're glad to hear that Swarupa was able to assist you with your concerns and make sure everything is running smoothly!
Had no problem rahul singh help me with…
Had no problem rahul singh help me with my problem and was very helpful
21 de janeiro de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Kush! We're glad that Rahul was able to assist you with your concerns. We value your feedback, so please don't ever hesitate to reach out!
Resposta da National Retail Solutions
Thanks for the review, Francisca & Martin! We hope NRS continues to be the best fit for your business!
Muy buena atencion al cliente,y muy buen servicio,
GREAT SERVICES
12 de janeiro de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
¡Gracias por la reseña, Pablo! Esperamos que NRS siga siendo la mejor opción para tu negocio!
Rahul Singh is very easy to talk and…
Rahul Singh is very easy to talk and very understanding and very polite to show you how to operate your system five star for him
5 de janeiro de 2026
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review, Kashan! We're glad to hear that Rahul was able to assist you through the processes!
Rahul Singh was great
Rahul Singh was great. Helped me out when I needed it most. Keep up the good job
29 de dezembro de 2025
Avaliação não solicitada
Resposta da National Retail Solutions
We're glad that Rahul was able to provide you with excellent customer service. We strive to offer the best products and services possible to our businesses! Thanks for the review!
Swerupa provide me with aGood service
Swerupa provide me with aGood service
29 de dezembro de 2025
Avaliação não solicitada
Resposta da National Retail Solutions
Thanks for the review! We're glad that Swarupa was able to assist you with your concerns!
Horrible for restaurants and they will…
Horrible for restaurants and they will use your store to advertise there business on the pos screen. Not user friendly and way overpriced. They won't return my equipment, charged me monthly fee when I canceled, and originally signed me up for a processor that ended up canceling my account after NRS made me pay for the equipment. Then had to wait months the for a new processor. Didn't technically use the system for the first 6 months while getting charged and again now won't return my equipment. My sales rep never returns messages and overall the customer service is horrible. They claim 24hr tech support but after hours is a call center that takes your name and number down. Stay away and triple check everything.
14 de dezembro de 2025
Resposta da National Retail Solutions
We're sorry to hear about your 1-star experience. We offer plug-and-play POS systems of multiple variations, along with around-the-clock services that offer assistance to any degree in setup and operation. We also offer different packages that cater to businesses' financial abilities. Please don't hesitate to contact us so that we can come to a common ground solution. Call us anytime Mon-Fri at 973-438-3144.
Really bad support and they won't even…
Really bad support and they won't even return the equipment you will have to pay 1000s for nothing
2 de dezembro de 2025
Avaliação não solicitada
Resposta da National Retail Solutions
Hi Pradeep!
After further investigation, we see that you have had some software issues with our Panther system. Our team has been attempting to contact you to come to a resolution. We appreciate our consumers and are adamant about solving any concerns that come up. Please don't hesitate to give us a call Mon-Fri at 973-438-3144.
Resposta da National Retail Solutions
Thanks for the review, Prakash! We're glad that Rahul was able to provide you with excellent customer service!
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