Ive given a four star rating as NSI should do more to address issues with Premium Bonds. A publicity campaign would help to highlight the various downloads and the fact you dont need to log on or... Ver mais
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Veja o que dizem as avaliações
Over a few days my wife had problems accessing her account, but to cut to the chase, she managed to speak to Moussa who solved her issues relatively quickly, and in a friendly and professional manner.... Ver mais
My father died recently and as the executor I have been closing all of his savings accounts. NS&I are by far the worst. Other savings organisations paid out the money within a couple of weeks of submi... Ver mais
Regular wins all be it small ones that get reinvested for me. Love how I can see that I've won on the prize checking app and then they tell you by text message 3 days later, so for one heart stoppin... Ver mais
Detalhes da empresa
Sobre NS&I
Escrito pela empresa
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
Why save with us?
Escrito pela empresa

- We're saving experts
- We've been supporting the nation's savers since 1861. Today, millions of customers trust us with their savings.
- We're the only savings provider backed by HM Treasury
- We guarantee 100% of your savings – no matter how much you save.
- We’re all about saving
- Saving. Nothing more, nothing less. Whatever you’re saving for, we offer a range of products to suit your needs.
- We're the home of Premium Bonds
- Every £1 you save gives you the chance to win tax-free prizes every month – from £25 up to the two £1 million jackpots!
Informações de contato

We’re here for you
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Como esta empresa usa o Trustpilot
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Easy navigation
As you would expect from a government website, everything is clear and easy to understand and navigate around.
Let me speak to a human being.
It couldn't be easier to buy bonds on…
It couldn't be easier to buy bonds on the NS&I app - the replies are always secure too which is good!
Found and using old investment account
I found an old investment account book from when I was a child and was able to track down the dormant account which has a bit of money in it. I've started using it for savings and also opened a Premium Bonds account. The portal is easy to use but it's a bit painful moving money in and out, having to use a manual form. It does work but in this digital age, seems a bit antiquated.
A very easy process
I purchase Premium Bonds every month & have done for many years now. The process is so easy, as I pay by Direct Debit from my account. I am informed every month that my transaction had happened & my Bonds had been purchased.
My experience was good and there were…
My experience was good and there were no problems.
Its hard to know what feedback I give…
Its hard to know what feedback I give this company.
I pay a weekly standing order into a premium bond account and there is never a problem. Mony leaves a UK bank and is received by NS&I the same day. 5 stars.
I have not tried a direct debit payment. I like to tell them what I want to do rather than they tell me what they are doing. My money, my choice.
Withdrawing from a premium bond is a different matter. I found the action hard, and drawn-out when it did not have to be. Only 2 stars really plus a bottle of hair dry as I turned grey !
Quick and easy investment for premium…
Quick and easy investment for premium bonds.
SLOW TRANSFER OF BOND PRIZES
I win prizes on my Premium Bond account and it takes up to a week to see the money in my N S & I Savings account. E-mails confirming receipt take up to a week.
Got the information I needed
Got the information I needed. All sorted. Thanks very much.
The process is very easy
The process is very easy, notifications are limited to what is useful. Good way to save with the fun of winning prizes fairly regularly.
Easy to use
Being able to log to manage my account is really easy, but still secure.
So easy to put money away and always a…
So easy to put money away and always a chance of winning more than you put away but no chance of losing your money 💰
Easy to cash in and cash out
Easy to cash in and cash out. Website is far from perfect though, not intuitive how to check different accounts.
Simple way of saving with a chance of…
Simple way of saving with a chance of winning big.
Terrible website where it is difficult…
Terrible website where it is difficult to get through security checks
A Experiência Trustpilot
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