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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Total scam. Ordered it once and 3 shipments and charges appeared on my credit card. Cancel subscription almost impossible. Buyer beware!!

Avaliado com 1 de um total de 5 estrelas

If I could give zero stars, I would. This is a cautionary tale. Nobody should ever buy from them ever.! on Instagram it just looks like you’re buying one product but actually they’re pushing you in... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Please Note: This is a company using the same name but different spelling. This is not the canadian company Nucelle. All this online shopping has done is open up a massive graud industry and despite... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the only line I've found that does not irritate my skin or break me out. They have a system for normal/dry and another for normal/oily, I am able to use all products in the line for dry skin w... Ver mais

Detalhes da empresa

  1. Clínica de Dermatologia

Escrito pela empresa

NuCelle Skincare/Mandelic Acid for Acne, Melasma, Rosacea, and Wrinkles


Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

28 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Total scam

Total scam. Ordered it once and 3 shipments and charges appeared on my credit card. Cancel subscription almost impossible. Buyer beware!!

10 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give zero stars

If I could give zero stars, I would.
This is a cautionary tale. Nobody should ever buy from them ever.! on Instagram it just looks like you’re buying one product but actually they’re pushing you into a subscription that you didn’t even know you were having. Next, they’ve taken over £100 out of my bank account.
Never buy from them they are disgusting fraudulent scamming company beware of them on Instagram and other social platforms!!!

9 de março de 2026
Avaliação não solicitada
logotipo da NuCèlle Inc.

Resposta de NuCèlle Inc.

Sorry but you have the Wrong Company! In the last 3 months we have received numerous telephone messages about this company, NuCell Group from Malaysia. Their website -NuCellgroup.com; telephone +60 17 812 9588; e-mail address: info@nucellgroup.com This company has a similar name to us but sell an entirely different product and are subscription based which we are not. We are a North American company that has been in business for 28 years!
We have no records of Anna Marie Donovan having contacted us, having placed or attempted to place an order. It is apparent to us that she is referring to the above company. We are NuCelle with an “E” at the end and are a Mandelic Acid Skin Conditioning Line.

Avaliado com 1 de um total de 5 estrelas

Not to be confused with canadas company Nucelle.These crooks fraudulently set up a…

Please Note: This is a company using the same name but different spelling. This is not the canadian company Nucelle. All this online shopping has done is open up a massive graud industry and despite being told its safe and secure, it is not. Nothing online is safe or secure. These crooks fraudulently set up a reoccurring billing on a product I tried. They have been notified by email and by phone to desist.
I would strongly suggest not to deal with this company. They are deceptive and thus far shown no attempt to resolve this situation. I will never order through nucell again, absolutely horrible to deal with! Be warned.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da NuCèlle Inc.

Resposta de NuCèlle Inc.

Sorry but you have the Wrong Company! In the last 3 months we have received numerous telephone messages about this company, NuCell Group from Malaysia. Their website -NuCellgroup.com; telephone +60 17 812 9588; e-mail address: info@nucellgroup.com This company has a similar name to us but sell an entirely different product and are subscription based which we are not. We are a North American company that has been in business for 28 years!
We have no records of Mike Harris having contacted us, having placed or attempted to place an order. It is apparent to us that he is referring to the above company. We are NuCelle with an “E” at the end and are a Mandelic Acid Skin Conditioning Line.

Avaliado com 1 de um total de 5 estrelas

Totally scammed this website .without…

Totally scammed this website .without my consent took it off money and didn't give it back pls don't trust.i have very bad experience with them .

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da NuCèlle Inc.

Resposta de NuCèlle Inc.

Sorry but you have the Wrong Company! In the last 3 months we have received numerous telephone messages about this company, NuCell Group from Malaysia. Their website -NuCellgroup.com; telephone +60 17 812 9588; e-mail address: info@nucellgroup.com This company has a similar name to us but sell an entirely different product and are subscription based which we are not. We are a North American company that has been in business for 28 years!
We have no records of Farhana Ali having contacted us, having placed or attempted to place an order. It is apparent to us that he is referring to the above company. We are NuCelle with an “E” at the end and are a Mandelic Acid Skin Conditioning Line.

Avaliado com 3 de um total de 5 estrelas

Total scammers

Total scammers. Do not buy anything from this company. Learned my lesson always research before getting anything from facebook.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da NuCèlle Inc.

Resposta de NuCèlle Inc.

Sorry but you have the Wrong Company! In the last 3 months we have received numerous telephone messages about this company, NuCell Group from Malaysia. Their website -NuCellgroup.com; telephone +60 17 812 9588; e-mail address: info@nucellgroup.com This company has a similar name to us but sell an entirely different product and are subscription based which we are not. We are a North American company that has been in business for 28 years!
We have no records of Ps T. having contacted us, having placed or attempted to place an order. It is apparent to us that he is referring to the above company. We are NuCelle with an “E” at the end and are a Mandelic Acid Skin Conditioning Line.

Avaliado com 5 de um total de 5 estrelas

Not just a great product, but AWESOME service also

This is the only line I've found that does not irritate my skin or break me out. They have a system for normal/dry and another for normal/oily, I am able to use all products in the line for dry skin with no problem. Also, the luminosity of my skin has increased - slightly, but it has (and at 50+, I'll take ANY luminosity, let's be serious!) Last but not least, I have received personal help on any issue I've had with them. One time the website was acting up, and I got a call after business hours in an effort to correct the problem, for example. Another time I asked for shipping help and they did everything they could to expedite. Great people and a great product, glad I found this company!

30 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disorganized computer need to improve

Ordered on line Jan 21 and Jan 28 received two emails about rating the product and service. It was strange that I have not received my order and email to find out eta. The next day email replied to me that the order was on its way Feb 2 and Feb 4 received my order. This was not the first time I have problem with this company. Two years ago they accused me of not paying the previous order and refused to ship the order to me. I wasted two hours going through my credit card statement to prove to them my payment record. Another time they send me the 15% mandelic acid instead of 10% which caused my skin to burn like crazy. I had to take a picture to show how bad my skin condition was. They said that the label was wrong but if it was I am sure there were other complaints already. Anyway the service is terrible.

5 de fevereiro de 2021
logotipo da NuCèlle Inc.

Resposta de NuCèlle Inc.

It is unfortunate that you have seen fit to bring a personality conflict from your short time as an independent rep with the company into the public domain. As we have suggested previously, if you still wish to use the NuCelle formulations, it would be more productive for you to order from one of our online retailers...

Avaliado com 1 de um total de 5 estrelas

I ordered over 1 week ago and have not…

I ordered over 1 week ago and have not received any word other than "order was received." I'm very disappointed on the lack of communication and slowness of processing my order.

24 de novembro de 2020
logotipo da NuCèlle Inc.

Resposta de NuCèlle Inc.

Thank you for placing an order with us.. We do send out a shipping email with a tracking number. If you are in the United States, you will be able to use this tracking number on the USPS tracking page as well, it is a little more detailed and timely. Unfortunately, these confirmation and shipping e-mails sometime ends up in your junk mail or spam folder. Unfortunately, our shipping time has also increased due to COVID, but it seems to have improved significantly recently.

Avaliado com 5 de um total de 5 estrelas

I tried a sample of the facial cleanser…

I tried a sample of the facial cleanser and I am hooked. Now I'm going to try the glacial clay, scrub, anti-oxidant, toner and 10% serum. And I know what to get my female friends for Christmas! Highly recommended.

3 de outubro de 2020
Avaliação não solicitada
logotipo da NuCèlle Inc.

Resposta de NuCèlle Inc.

Thanks Annie, we are glad you are trying all our products!

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