This was a total scam.... the bottle i recieved for the african bondox is really tiny, compared to the price of the brazilian bondox. I cant believe how overpriced this item became, I purchased this s... Ver mais
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Veja o que dizem as avaliações
I like the natural and delicate fragrance. Great foaming! It doesn't leave my hair feeling unnaturally "squeaky clean" like I've experienced with other keratin shampoos. And it really brings out the n... Ver mais
A empresa respondeu
My check out experience and delivery was perfect, but I don't think this is a botox or bondox treatment this has a very harsh odor like a keratin treatment. Even with wearing a mask in a well ventilat... Ver mais
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In the end, thanks for the opportunity to use trusted products and still try something new. Quick delivery, fantastic hair masks and bondox! Everything was delightful, thank you very much, I'll contin... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Nuree specializes on professional haircare products used casually. All products are made in Brazil and we are on a mission to share Brazilian Beauty products with the world. Also we are among the best in the world when it comes to texture products.
Informações de contato
Estados Unidos
- nutreecosmetics.com
3,7
Bom
177 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Loveeee this product!
This is the fourth time I use the hair botox and I absolutely love it. My hair never looks as good as when I am using this hair botox. I use it about every 4-6 months. It completely takes away my frizz and it makes my hair a bit straighter which I love. Muchhh easier to manage.
10 de julho de 2023
Resposta da Nutreecosmetics
Thank you for your fantastic feedback! We're thrilled to know you had a great experience with us. Your satisfaction is our motivation to keep excelling. We appreciate your support and look forward to serving you again soon!
Great product great price
The kit arrived with clear instructions and it was simple to use. I wanted to tone down the frizziness of my wavy hair and this product did not disappoint. I like the way it looks air dried and it takes less time to blow dry.
9 de julho de 2023
Resposta da Nutreecosmetics
Dear Brenda,
We hope this message finds you well and full of excitement! We wanted to take a moment to extend our gratitude for your recent order with us.
Your trust in our products means so much to us, and we are thrilled that you chose us for your needs.
Our mission is to provide exceptional quality and service to each and every customer, and we are committed to exceeding your expectations. Your satisfaction is our top priority.
If you have any questions or need any assistance regarding your order, please don't hesitate to reach out to our dedicated customer support team.
Once again, thank you for choosing Nutree USA. We genuinely appreciate your business and can't wait to serve you.
Warm regards,
cs
Resposta da Nutreecosmetics
Dear Jay,
We hope this message finds you well and filled with excitement for the day ahead!
On behalf of the entire team of Nutree USA, I wanted to personally extend our warmest gratitude for choosing us and placing your recent order. Your decision to trust in our products/services means the world to us, and we can't wait to be a part of making your experience exceptional.
Rest assured that we are already working diligently to process your order with the utmost care and attention to detail. Our commitment to delivering top-notch quality and exceptional service is unwavering, and we can't wait to exceed your expectations.
If you have any questions, need assistance, or simply want to share your thoughts with us, please don't hesitate to reach out. We are always here to help and make sure you have the best possible experience with us.
Thank you once again for being a valued customer. We look forward to being a part of your journey and hope to serve you again soon!
Wishing you a fantastic day ahead!
CS
When I try to use a promo code you tell…
When I try to use a promo code you tell me you can’t ship to my location but without you do ship.
This was never an issue
8 de julho de 2023
Resposta da Nutreecosmetics
Dear Victoria,
I hope this email finds you well. I am writing to express my sincerest apologies for the inconvenience caused by the discount code you provided. In order to assist you promptly and ensure accurate processing, we request your assistance in clarifying the discount code details.
We understand the importance of discounts and strive to provide our valued customers with the best possible offers. However, we need to ask you for the entered code to validate the discount you provided during your recent transaction.
To resolve this matter swiftly, we kindly request you to provide us with the following information:
The exact discount code you attempted to use.
Any specific terms or conditions associated with the discount code, if applicable.
Once we receive the requested information, our team will diligently investigate the issue and ensure that you receive the benefits entitled to you. We apologize for any inconvenience caused and assure you that we are committed to resolving this matter to your satisfaction.
You can reply to this email directly, or alternatively, reach out to our customer support team at help@nutreecosmetics.com if you have any further questions or require immediate assistance.
Thank you for your cooperation and understanding in this matter. We truly value your patronage and look forward to resolving the issue promptly.
Best regards,
cs
I gave it 5 stars It worked for me in a way which it may not have worked for others. I was given a name different strokes for different folks. Because it I didn't see the benefits I didn't see four in
I gave it 5 stars. Because I used this product before and it is exactly what I said. I didn't get the three inches or four inches But I did see less breakage and that is everything that's voluntary right there in the South just to see no breakage. I may have got maybe an inch or two
3 de julho de 2023
Resposta da Nutreecosmetics
Dear Lorraine,
We would like to express our sincerest gratitude for placing your order with us. It is customers like you who make our business thrive, and we are truly thankful for your support.
We understand that you have many choices when it comes to your purchases, and we are honored that you have chosen us. Your order means a great deal to us, and we are committed to providing you with the best possible products and service.
Our team is dedicated to ensuring that your order is processed promptly and accurately. We take great care in packaging and delivering your items, and we strive to exceed your expectations at every step of the way.
Should you have any questions or concerns regarding your order, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your complete satisfaction.
Once again, thank you for choosing us. We value your business and look forward to serving you again in the future.
Warmest regards,
cs team
Using the product and the instructions
19 de junho de 2023
Resposta da Nutreecosmetics
We are thrilled to have you as a customer of the Nutree cosmetics brand! Thank you for sharing your kind words with us. It means important to us and to our team, we look forward to serving you again soon!
I've been looking for a hair oil to add…
I've been looking for a hair oil to add to my routine. I have a lot of fine, wavy hair that can feel weighed down and very oily. This oil is very nourishing and does not weigh my hair down at all. It makes my hair feel absolutely amazing! I use the pre-wash while massaging my scalp and post-wash on the ends and I get results!
27 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
We wanted to express our sincere gratitude for your positive feedback! It means a lot to us.
Very satisfied
Very satisfied! It gives a nice light hair color which is good for my bleached hair. It also makes my hair soft and easy to style. Plus, it adds shine in addition to a nice scent.
29 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Thank you so much for your kind words and positive feedback! We truly value your satisfaction and are thrilled to hear that you had a great experience with our company.
I like the natural and delicate…
I like the natural and delicate fragrance. Great foaming! It doesn't leave my hair feeling unnaturally "squeaky clean" like I've experienced with other keratin shampoos. And it really brings out the natural waves in my hair. My scalp calms down after use and some shampoos give me dandruff but not yours. I would be happy to buy again P.S. The compostable packaging and the appearance of the packaging is very nice
18 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
We sincerely appreciate you taking the time to share with us your common product experience!
Thank you for your detailed review of the Nutree cosmetics product . It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
Kind regards,
Nutree cs team
Resposta da Nutreecosmetics
Thank you for the wonderful review and for taking the time to share your feedback about Nutree cosmetics brand! Our priority is customer service and we are honored that we met that mark!
We are glad for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you as our customer again.
I love this products
I love this products for hair. Highly recommended for damaged hair. The products arrived in good condition and I received a nice sample of the product. Perfect customer support
20 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
We're thrilled by your positive feedback! Thank you for taking the time to share your experience. Your satisfaction means a lot to us, and we're grateful for your support. We can't wait to assist you again in the future!
I have never seen a keratin that was so…
I have never seen a keratin that was so good for my hair, I could see the difference after one use! Extremely pleasant and made my hair healthier
22 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Thank you for your positive feedback! We look forward to serving you again in the future!
I want to thank you for a great…
I want to thank you for a great product, I really liked it and it suited my hair. Used twice, it only takes time to see the result afterwards. I love that my hair doesn't feel dry or damaged after using it. I will order it and use it again. Thank you all
20 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Dear Jayden,
Thank you so much for placing your order with us! We sincerely appreciate your trust in our products/services and the opportunity to serve you.
We are thrilled that you have chosen us, and we assure you that we are committed to delivering the best possible experience. Our team is working diligently to process and prepare your order with utmost care.
Should you have any questions or require any assistance, please don't hesitate to reach out to our dedicated customer support team. We are here to help and ensure that you are completely satisfied with your purchase.
Once again, thank you for your order. We value your business and look forward to serving you again in the future.
Warm regards,
cs
The best product in the world for more…
The best product in the world for more than 1 year. I'm in love and I want to thank customer service for their support and help. You have the best team. I had a small problem with my order, but it was quickly resolved. You are very helpful and trustworthy. Thank you very much
14 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Dear Nicole,
Thank you for taking the time to review our product. We greatly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase.
Your positive review means a lot to us and serves as a testament to our commitment to delivering high-quality products.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We are always here to help.
Thank you once again for your support!
Harsh chemicals…
This product has alot of harsh chemicals and fragrance in it. My eyes were burning and my lungs were actually hurting from the smell of this product. Unfortunately I do not recommend this product.
10 de junho de 2023
Resposta da Nutreecosmetics
Dear customer,
Thank you for reaching out, We are delighted to inform you that our product does not contain any harsh chemicals.
We understand the importance of offering safe and reliable products to our customers, and we take great care in selecting the ingredients used in our products.
We want you to have complete satisfaction with your purchase. If, for any reason, you are not entirely happy with the product, we offer a hassle-free return policy. Simply reach out to our customer service team and they will guide you through the return process. We will be more than happy to issue a refund or assist you in finding an alternative product that better suits your needs.
We truly appreciate your support and hope that you have a positive experience with our product. If you have any further questions or concerns, please don't hesitate to contact us. Our dedicated customer service team is available to assist you.
Super easy site and great service
Super easy site and great service. The next day we had the products at the hairdresser. Again with joy!
11 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
We are very grateful for your feedback!
I have tried so many leading brands but…
I have tried so many leading brands but this shampoo helped from the first wash. My curly hair has become much more manageable, soft and moisturized. I love it!
20 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Thank you for your positive feedback! Your satisfaction is our top priority, and we appreciate your support.
We have been offering keratin…
We have been offering keratin straightening at our salon for years and have tried countless products. The products from Nutreecosmetics have impressed us the most so far, and the first results are promising.
15 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Thank you for sharing your experience with Nutree Сosmetics products. It's great to hear that after years of trying various products, Nutree Сosmetics has left a positive impression on your salon!
The shampoo and hair products are very…
The shampoo and hair products are very good and helps me a lot with my hair after ceratin. Also, I really hope you sell your products separately, for example: just the shampoo)
18 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Thank you for your detailed review of the Nutree cosmetics product . It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
Shampoo and mask are just great!
Shampoo and mask are just great!! I feel that my hair is healthier and shinier. The special bonus in this shampoo has wonderful smell, love it a lot
7 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
We are thrilled to have you as a customer of the Nutree cosmetics brand! Thank you for sharing your kind words with us. It means important to us and to our team, we look forward to serving you again soon!
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