This was a total scam.... the bottle i recieved for the african bondox is really tiny, compared to the price of the brazilian bondox. I cant believe how overpriced this item became, I purchased this s... Ver mais
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Veja o que dizem as avaliações
I like the natural and delicate fragrance. Great foaming! It doesn't leave my hair feeling unnaturally "squeaky clean" like I've experienced with other keratin shampoos. And it really brings out the n... Ver mais
A empresa respondeu
My check out experience and delivery was perfect, but I don't think this is a botox or bondox treatment this has a very harsh odor like a keratin treatment. Even with wearing a mask in a well ventilat... Ver mais
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In the end, thanks for the opportunity to use trusted products and still try something new. Quick delivery, fantastic hair masks and bondox! Everything was delightful, thank you very much, I'll contin... Ver mais
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Detalhes da empresa
Escrito pela empresa
Nuree specializes on professional haircare products used casually. All products are made in Brazil and we are on a mission to share Brazilian Beauty products with the world. Also we are among the best in the world when it comes to texture products.
Informações de contato
Estados Unidos
- nutreecosmetics.com
3,7
Bom
177 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Nutreecosmetics
Dear Aziza, thank you for your kind review, we’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.
We look forward to the next time we’re able to serve you again. Have a wonderful day!
The product itself is very good and I…
The product itself is very good and I am delighted with it... And the look of the packaging is just great. Genuine product at a great price. No issues with delivery.
16 de junho de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Thank you for your positive feedback! We're glad you're enjoying our product and packaging. We appreciate your support and look forward to serving you again in the future.
I'm a hairstylist and have had many…
I'm a hairstylist and have had many keratin smoothing treatments and this product is amazing, the hair feels great afterwards and is so easy to use. Very convenient
23 de maio de 2023
Avaliação não solicitada
Resposta da Nutreecosmetics
Thank you for your detailed review of the Nutree cosmetics product . It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
I bought the bottox and I absolutely…
I bought the bottox and I absolutely loved the results very happy
3 de junho de 2023
Resposta da Nutreecosmetics
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you as our customer again.
I received wrong product
26 de maio de 2023
Resposta da Nutreecosmetics
Thank you for your feedback. Our Customer Service Manager has contacted you to resolve the issue. We appreciate your patience and value your satisfaction.
Never received one of my s horrible customer service
Never recieved one of my packages, customer service manager was horrible .
6 de junho de 2023
Resposta da Nutreecosmetics
Dear Janet,
As a team member of customer service team I would like to sincerely apologize for the inconvenience caused by the loss of your package.
We strive to ensure that all our customers receive their packages in a timely manner.
We have conducted an additional investigation, and it appears that your order was delivered to your location.
Please, contact our support to receive more help about your delivery status.
Love these drops
24 de maio de 2023
Resposta da Nutreecosmetics
We are thrilled to have you as a customer of the Nutree cosmetics brand! Thank you for sharing your kind words with us. It means important to us and to our team, we look forward to serving you again soon!
I love this product ♥️
9 de junho de 2023
Resposta da Nutreecosmetics
We are thrilled to have you as a customer of the Nutree cosmetics brand! Thank you for sharing your kind words with us. It means important to us and to our team, we look forward to serving you again soon!
It turned my hair bright yellow 😳
I purchased the silver product for gray hair, and it turned my 80% ‘gray’ hair bright yellow, probably due to bad product, as I realized after my sister applied the product to my hair, that the product was yellow color in the jar instead of white. I asked her if it was yellow when she opened it and she said yes. 😳
One month later, though it has faded my hair still hasn’t returned to its original color. I returned what remained in the jar to Amazon and they sent me a replacement. The replacement product was also yellow in color instead of white, and I quickly returned it to Amazon.
The manufacturer was good enough to send me a pink product but I’m reluctant to use it, mainly because though the product does straighten the hair, it left my hair smelling horrible even after washing it a gazillion times. I don’t think I will purchase this brand again, nor can I recommend it to family, friend or foe. Sorry Nutree. I wanted so much to love the product.
Responding to the manufacturer’s reply: My negative experience with your product had nothing to do with whether or not I underwent a consultation prior to purchasing and applying the product. I simply received bad/spoiled product. I also did not state nor imply that every effort was not made to address my situation, because I believe it was, both by Amazon and by Nutree. This was merely a quality control issue. Period.
7 de maio de 2023
Resposta da Nutreecosmetics
We sincerely apologize for the inconvenience caused and would like to assure you that we have made every effort on behalf of the company to address this situation. We deeply regret that the product did not meet your expectations. To ensure utmost satisfaction with our products, we highly recommend that all customers undergo a consultation on our website to receive personalized recommendations for selecting the most suitable product for their needs.
Hi do you has e shampoo and conditioner…
Hi do you has e shampoo and conditioner and Tritment if you have please send me a manual book for retail thanks
24 de abril de 2023
Resposta da Nutreecosmetics
Hello dear customer, please, check the Nutree Amazonliss haircare line, that is designed to nourish and enhance the natural beauty of your hair.
Amazonliss line is specially formulated with high-quality ingredients that help to promote healthy hair growth, reduce frizz, and provide long-lasting shine. Whether you have curly, straight, or wavy hair, our products are suitable for all hair types.
To learn more about our Amazonliss line and to place an order, please visit our website at Nutree Cosmetics: https://nutreecosmetics.com/collections/home-care/products/amazonliss-home-care-kit-anti-frizz-shampoo-and-conditioner-8-45-fl-oz-250-ml
Resposta da Nutreecosmetics
Thank you for sharing your feedback!
Nice Product
Nice Product
I liked Nutree from the moment I opened it. It really does smell like bubble gum. I found it easy to apply, (you can apply it like a relaxer). I did use a little too much so i used a rat tooth comb to comb out the excess. Rinsing was easy, and my hair felt very moisturized...hydrated. I mostly air dried then used the dryer to get my hair completely dry. Oh, after I towel dried I put a little coconut oil in my hair.
After I flat ironed and styled my hair I noticed how shiny my hair is, and how much richer my color is. I am going through menapause so I sweat all night. The next few days my hair was still straight, hydrated, and shiny.
So far, this is a really nice product. I would say try it at least once.
25 de abril de 2023
Resposta da Nutreecosmetics
We are happy to hear you had a positive experience with Nutree cosmetics!
We value your input and encourage you to let us know more details about your experience with us.
NO Hair PROM BOMB here
I bought this for use for my hair for my senior prom. So finding it online and ordering it quick and easy and then the fact that it arrived way before expected so both mom and I thrilled. My hair was exceptional thank you.
6 de abril de 2023
Resposta da Nutreecosmetics
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you as our customer again!
Does what it says it will do!
Easy to do myself, I have fine short hair and it helps keep my frizz under control and my hair sleek. I am blonde but use the pink jar. The purple seems to be too intense for my fine, porous hair making it look too violet. I mixed some of the purple jar with the pink jar this time and it came out perfect. No violet and my brassiness was gone!
3 de abril de 2023
Resposta da Nutreecosmetics
Thank you for your honest feedback. We are constantly improving the quality of our service, including the quality of packaging. We will be glad to see you again as our customer.
Shipping very slow and costly
Very disappointed.
Not only that the package is still in transit after two weeks, but it will be sent from US! This will mean that I will also have to pay the custom fees to have this finally delivered, whenever that will be.
Sending from a warehouse in EU so the products could be delivered in a timely manner and shipping less costly, would be a great advantage.
31 de março de 2023
Resposta da Nutreecosmetics
Hello dear Marjiana,
We understand that waiting for your package can be frustrating and inconvenient, and we take full responsibility for any inconvenience this may have caused.
However, you have purchased basic standard delivery option, that usually takes around 1-3 weeks (int)
Our team is actively working to ensure that your package arrives to you as soon as possible,and want to assure you that we are taking steps to improve our international delivery service.
If you have any further questions or concerns regarding your order, please do not hesitate to reach out to our customer service team for assistance.
Thank you for your patience and understanding.
Best regards,
Customer Service team
Almost 5 stars
I had no problem placing the order and receiving it. The only reason I do not give 5 stars is because the packaging was a little damaged. I was still able to use it however it seemed the product had leaked and the outside was yellowish. I really like the product and I will order again in the future. Hopefully at that time packaging comes in better shape.
29 de março de 2023
Resposta da Nutreecosmetics
Thank you for your honest feedback. We are constantly improving the quality of our service, including the quality of packaging. We will be glad to see you again as our customer.
Purchased an online class
Purchased an online class, and didn’t get the class. I asked for help, and they didn’t do anything but insinuate that I was the one at fault.
4 de abril de 2023
Resposta da Nutreecosmetics
Hello dear customer, our support team has already reached you and opened a full access to the course with a detailed guide. Please, call us at +19414995794 to receive more information about the class!
It takes way too long for items to…
It takes way too long for items to ship. I find it ridiculous that I placed an order for domestic shipping within the US over 7 days ago and it’s still sitting at its origin waiting to be picked up. My last order was lost in the mail. I will be finding an alternative that better handles logistics of their orders…I have never had so many issues with one vendor.
31 de março de 2023
Resposta da Nutreecosmetics
Hello, hope you are doing great. The delay in delivery is probably due to the high workload of the delivery service. As I see you placed your order on Friday, but due to heavy workload, it also took the next day, Monday, to process. Your package is currently in your city. We apologize for the delay, which was beyond our control.
Great product
22 de março de 2023
Resposta da Nutreecosmetics
Dear customer, we appreciate your feedback, kind regards, Nutree cosmetics team
Lo mejor ame el producto y llega rapido…
Lo mejor ame el producto y llega rapido el envio
22 de março de 2023
Resposta da Nutreecosmetics
¡Nos alegra saber que tuviste una experiencia positiva con los cosméticos Nutree!
Valoramos su opinión y le animamos a que nos deje saber más detalles sobre su experiencia con nosotros.
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