Nutribullet EUROPE Avaliações 

Garantie van 1 jaar is er niet! Ze gooien het op gebruikersschade. Zeer slechte service!!

Again, again, lid gasket gone, even if you hand wash. Looks like its a common problem,bad quality.

Nutribullet zet misleidende aanbiedingen op hun website met black friday. Ze hadden een kopje aangemaakt met “black friday deals tot 25%” maar de blender die ik wou bestellen was helemaal niet afgeprijst maar wel een “black friday deal” en was dezelfde verkoopprijs als voor black friday. Dit is in Nederland verboden. Heb dit aangegeven en ze leken in eerst instantie te zoeken naar een oplossing. Ze gaven aan dat het een fout was en vroegen of ze me toch konden helpen met deze blender. Ik kreeg het idee dat ze die toch voor een kortingsprijs wouden geven, maar opeens besloten ze mij toch te negeren. Niks meer gehoord en melding gemaakt bij ACM. Ik lees hier andere klachten die wettelijk verboden zijn, zoals geen wettelijke 2 jaar garantie geven. Ik raad mensen aan om ook een melding te maken als hun klacht wettelijk niet door de beugel kan. Ik heb in ieder geval geen interesse meer om iets te bestellen bij een bedrijf die zo met consumenten omgaat.

Vreselijke klantenservice. Niet klantvriendelijk en totaal niet service gericht. Denken niet in oplossingen maar hanteren de methode pap en nat houden. Wel echt vervelend als je veel geld aan een order hebt besteed zonder het krijgen van het product en geen concrete oplossing ontvangt. De manager van deze afdeling zich moeten schamen en het bestuur zou kritisch moeten kijken naar deze prestatie.
Even voor de beeldvorming: ik wacht al 1,5 maand op m’n product en heb meer dan 20 e-mails gestuurd.

I received the NutriBullet as a gift, when I used it, it was faulty the seal was broken, all my liquids were spilling everywhere. I replaced the product for a new one, and the new one started doing the same! I messaged NutriBullet to let them know and their response was very below par. I would not recommend buying this product, invest your money elsewhere.

BUYERS BEWARE
However long you expect it to last , halve it!
This product will leak, not fully blend frozen fruit, you will have to stand and hold the blender in place to get any action at all.
No refunds , no warranty, no replacement , no value for money , no money back . If brought thru third party all we bounce back with the same result a big fat NOTHING!!!

Customer service is appalling. So hard to find their Au phone contact 1300 465 324for anyone who needs it. Back and forth exchanges over a faulty product. Insisted I produce a receipt for a gift which I did do but then they said I have to get a replacement through the store it was purchased from which I obviously cannot do as I didn’t not personally purchase the product. It was a gift. This was highlighted multiple times throughout the exchanges. If the manufacturer is going to make a faulty product and proof of purchase can be provided then they should be responsible for replacing or repairing the product. This could have been put to me in a single email regardless instead of me going back and forth over multiple emails to result in - we aren’t going to do anything take it up with the store.

Absolute worst customer service! My order for some replacement blades was stuck at FedEx for 2 weeks, I was told to wait a few more days for delivery. I waited, no delivery, called back for a refund. The manager assured me my card would be refunded in 3-5 days. 10 days later Im emailed an affidavit I need to sign and mail back stating I never received the product. Will no longer purchase ANY Nutribullet products.

Had a question on a plug converter still haven't heard back from them customer service is non existent I would have given them zero star's but their isn't that option available

The nutribullet 900 Pro is rubbish. It can not blend a fruit smoothie with bananas, spinach and two soft dates - there is always lots of pieces of dates left, and if I blend it longer it makes the smoothie hot. Dates still not blended. I have tried customer service, they are rubbish and claim that they can not give me a refund unless they find any "errors" on the blender, and that I'll be charged with both postage and an examination fee, if they don't find any "errors". But the blender is not broken, it is just a really poor blender. I've had 4 other blenders over time, all of them could do this job with no problem. (Braun, Sage, Vitamix.)

Non responsive customer service poor quality product. I bought a nutribullet and it simply stopped working after 3 weeks. I contacted customer service immediately but have received no follow up to their automated email. This was over a month ago. It is under warranty and I have no information on how to get a replacement.

Collosal piece of garbage that breaks and impossible to fix. Warranty is useless. I spent a lot on the nutribullet pro and now it's in the garbage. Never again

I wanted to order directly from the company and not from a distributor, and that bit me in the butt. I had to return the blender and they charged me $20 for a shipping label. That was a first turn off. Now it’s been almost one month since they received the item, and I can’t get my money back. The answer is, “we’re still working on it”. Guess what, I will never ever buy from them again! I’m pissed beyond belief

I love my Nutra bullet. I use it a lot for smoothies with all different kinds of the berries. Only thing I don’t like is in the cover when you turn it over there’s a gray rubber gasket. I noticed the berry seeds get caught in there so you do have to take it out to clean it. Thank goodness I noticed there was berry seeds in there cause otherwise I wouldn’t have cleaned it and it probably would have been moldy but other than that I love it it’s just the right size for one person myself.

I bought a nutri bullet and haven’t used it for around 2 years forgot I’d got it to be honest ? I’ve recently used it for a few months and have noticed little silver broken pieces like little bits of tin foil but harder as I’ve not used any tin foil I only peel soft veg let it cool and then blend soft veg to make soups I can honestly say it must be coming off the blades so I don’t rate this product and won’t be using this ever again I’ve just ordered a new ninja soup maker rather be safe than sorry ? I’ve put my soup into a sieve and rinsed through to find bits of the blades in my soup I wouldn’t have given it one star if I’d have had a choice just how many mums use this to blend baby food

I’ve been buying the NutriBullet since it first came out so I’ve gone through a few, I also bought for my brother. I WILL NOT BUY ANY MORE AND DO NOT RECOMMEND.

I thought I’d broken mine earlier this year when it started leaking. I bought replacement parts and had it repaired but it still did not work. I then bought a brand new one and it did exactly the same thing. Not only that. My brother said the same happened to him so he’s bought a different brand. This lead to me buying my new one. I am super happy as the NutriBullet has transformed form transformational innovative product to an absolutely appallingly TERRIBLE PRODUCT that does not do what it markets itself as doing.

Blender op zich doet het prima. Zodra iets niet werkt, hoef je in elk geval niet op de klantenservice te rekenen. Áls ze reageren mag je hopen dat ze uberhaupt je bericht hebben gelezen.

Deksels zijn echt van bagger kwaliteit. Hij maakt goede smoothies, maar daar houdt het wel bij op helaas.

Literally the worst customer service I have dealt with Rey. I have spoken to several representatives via email and phone and all terrible. Responses are NOT timely. The website accidentally charged me twice because it was delayed in confirming or accepting so I purchased again. I called and emailed (during business hours) the day I did that to try and cancel
the order because you can’t online. No one answered my emails or several calls for two days. Then it got shipped out and I almost immediately returned and it is outside of their promised return money back window. $122 later and I feel I may be just SOL. I emailed and asked for a status update on my return about a few days before the window was up and they told me to wait the entire time - no status updates or anything. I have done that and not surprised…no refund.

Buyer beware of this company. I purchased an expensive $94.00 NutriBullet coffee maker that was supposed to work as a carafe or pod. It did not work as a carafe or pod although it was set that way. It just spilled hot water all over the counter but not in the carafe or cup. There was a 1 year warranty guarantee. I called to request a new unit that worked or a refund. The store would not accept the return and NutriBullet would not honor the warranty. Instead they offered me a 30% discount to buy a new machine. Customer service was rude and refused to
honor the warranty or assist me. Notice all the poor reviews and a rating of 1.