Nutribullet EUROPE Avaliações 

195
•
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Na een jaar scheurt het kunststof van mijn nutribullet. Ik gebruik het apparaat één keer per week om een smoothie te maken, waar hij volgens mij voor is. Ik ben heel zuinig op mijn spullen, en geb... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Do not waist your money, parts missing, blades unscrewed from base (broken screw) no customer to call. Finally contacted their call center (non-English speaking person). Complete waist of money and ti... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Une expérience client déplorable. Suite à un problème, j'ai tenté de contacter le service client par e-mail. On se contente de me renvoyer vers le 'service France' sans même daigner me fournir le moin... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Hatte bereits einen Blender von nutribullet und wollte updaten - warte jetzt seit über 30 Tagen auf den Retourenlabel. Das Gerät steht auf 4 Saugfüßen und muss jedes mal zum Reinigen von der Arbeitspl... Ver mais

A empresa respondeu


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

195 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 89% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Todas as avaliações

(195)

32 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Love my NutriBullet RX

Pro’s:
- So far happy!
- Easy to use/clean

Draw back:
- No manual included. Had to use YouTube tutorials
- Read a lot of bad reviews though so I hope it will last long.. to be continued

25 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waardeloos product

Waardeloos product, waardeloze service. Noemt zich een bedrijf met een warm hart voor het milieu, maak dan een duurzamer product zou ik zeggen.
Mijn nutribullet heeft het precies 4,5 maand volgehouden.

16 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not buy this

I have this blender for nearly a month after it was two weeks late in arriving. They sent emails to say it would be arriving and I waited in three days in a row and nothing. Then it arrived some time later

It is very difficult to return. I have kept it because it was so dificult for me to return. I have discovered that it useless. At the moment I have a sauce stuck in it as it refuses to open for me. Previously I had found that it will not blend anything unless there is ahuge amount of liquid. It has proven to be a terrible buy

28 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered next day delivery for 8 pounds 4 days later have not arrived

Ordered next day delivery for 8 pounds extra , I ordered on a Saturday and its Tuesday evening still havent got it. I purchased food I want to blend 4 days ago and it will all have to go to bin becouse expiry date and delivery is now 2 days late. DPD tracking says they still haven't got the package, and nutribullet website charges you for calling them. Disgusting. I want money back.

12 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

"Nutribullet 1000 Series a beautiful failure"…

We bought the "Nutribullet 1000 Series" in December of 2019 and we were really impressed with the aesthetics, functionality and the quality of the smoothies produced, however within 18 months (by June 2021) of our first use of the product it had failed - initially starting with a burning electrical smell and then it stopped working altogether.

Fortunately the Nutribullet product had a 2 year warranty on it so we were able to have it replaced which was great, or so we thought.

Fast-forward to June 2022 - within a year the exact same problem reared its head again i.e. the burning smell - so I hope you can imagine our disappointment! We took the product back to the retailer (Argos) and they stated they are unable to provide a replacement product as it was covered by 1 year warranty period which had lapsed. Apparently the 2 year warranty period was no longer available since the UK was no longer part of the EU, they advised us to contact Nutribullet directly.

We subsequently contacted the Nutribullet customer support team and to our disappointment they stated the product was out of warranty so cannot accept it! As stated in my opening sentence this is a fantastic product however there is a massive "BUT" which negates everything good about this product. Sadly I see many people getting sucked into buying the Nutribullet since the Daily Mail did a write-up on this product giving it very positive reviews.

I would therefore advise that if you are looking at purchasing this product only buy it on the condition
(1) you have deep pockets and are happy to continue replacing it annually (may be) with a different colour (but it will be at a cost to you).
(2) you have annoying in-laws and you want to irritate - buy the Nutribullet as a gift since it looks great, produces great smoothies but will certainly fail within a year of gifting - it will frustrate them when the freebie they received and enjoyed is no longer available to them lol!!
(3) You want to annoy your ex's partner (in a similar manner to the in-laws)
(4) You have a lovely kitchen and desire a beautiful kitchen gadget that will not only sit pretty but also enhances the looks of your kitchen.

But on a more serious note, based on the reviews I have seen on trust pilot today, I would strongly advise anyone considering picking up one to steer clear of all Nutribullet products until the manufacturer is able to confirm and prove they have resolved the issues and independent reviewers have attested to it.

PS. I just came across the brand BlendJet - they have a better rating than Nutribullet on Trust Pilot - but very importantly what I've observed is they respond to customer reviews good or bad! I might take a look at their product.

27 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish product

Rubbish product, didn't last long and can't get through to customer services to get a refund.

14 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Vorig jaar een NutriBullet aangeschaft…

Vorig jaar een nitribullet aangeschaft deze was helaas stuk. Deze is terug gestuurd omdat er een vreemde geur vrij kwam bij het blenden. maar perongeluk verwisseld met een ander pakket wat ook moest worden terug gestuurd. Dit product is vernietigd/kwijtgeraakt en kon dus niet terug gestuurd worden.
na maanden van heen en weer mailen vond er eindelijk een belletje plaats en zou het bedrag van het kwijt geraakte product op mijn rekening worden gestort, Helaas is dat tot op de dag van vandaag niet gebeurd en reageren ze ook niet meer op mails. De afhandeling is echt niet nettjes verlopen terwijl ik tevreden was over het product helaas daarom geen nutribullet voor ons meer !

25 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Binnen 3 weken kapot

Nuttribullet gekocht bij de Bijenkorf en deze is binnen 3 weken stuk. Enkel fruit in gedaan en nooit in de vaatwasser oid.
Cotnact gehad met nuttribullet en die lossen het niet op.

23 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I got sucked in by the marketing

I got sucked in by the marketing. Bought the product and eventually, the liquid started to leak through the bottom of the container into the motor. burning smells, rust coloured liquid forming etc. total and utter waste of money. Pity, as the device itself blended things well.

21 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SUPER DISSAPOINTING

I bought the nutribulet as I had heard great reviews. And for about a month or two I was using it every couple of days which in was vey happy about . Then I stopped using it . I took it out after couple of months and there was some burning smells and some brown stuff was leaking from the bottom . I wiped it clean and tried to use it again after a day or two. Still the same was happening .Then I noticed some tiny metal parts at the base .I contacted the customer service and showed them pictures and the person said It looks like dirt. I explained to them that looks like rust and the metal bits are coming out of the base. They just said I needed to clean my blender and that it just looks dirty. The “dirt “ was actually from
When I was trying to use the cleanser and everything had leaked . I googled this issue , which recommended me NOT to use the mechanism that blends and get a new one . I hardly ever use it so it was not Helpful. However I bought another blade from Amazon and used it a handful of times. And again today after not being in use since June the same thing has happened. This time there is an actual metal ball in the base, which has come out . Its not what you expect from using handful of times. Super disappointing. I wouldn’t recommend it at all.

13 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Where the hell is UK customer service?!

How am I supposed to register my product on the UK site when the retailer isn't on the list you have? There is no option for me to type it in. So frustrating as can't find any way to contact anyone in the UK to ask? Crazy.

3 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service

We love our Nutribullet blender, but the thing I’m most impressed with, is the customer service. One of our parts became broken. We didn’t have any of the original packaging, receipt or box. Michael (on their Twitter page) responded to me query quickly and with such care, we had a replacement, free of charge, on the way to us within the hour. I couldn’t be more impressed. Amazing customer service and so easy.

10 de janeiro de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I loved my nutri bullet but.....

I loved my nutri bullet, used daily to make a smoothie. The smoothies began to have an awful smell and taste. I cleaned it carefully and heard water swishing about. Water had got in the grey part that holds the blades. I shook and shook it, black , vile smelling water came out. I couldn't get it all out though. I purchased a new grey blade part but the same thing has happened again! Design fault? Who knows? I know the blades need to move but water is seeping in. After a couple of upset tummies, I've totally stopped using it, unfortunately, as did love it. My health is more important.

13 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Grease in blade, poor customer service

I’ve had my nitro bullet for just under 2 years and the blade is releasing brown grease, originally from the underside but now the part of the blade exposed to whatever is blended. This does not seem like a quality product and a toxic smell emits when blending. Customer Service had a poor response.

10 de outubro de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

not easy to clean

The extractor blades are not easy to clean, not worth the work. Due to this reason I regret my purchase. I only used it once and I'm unable to get the extractor blades clean. I can't get between the blades. I will not use a product that I am unable to clean properly. Yes I did see how it says fill it with water and run it etc. I tried this and the stuck stuff just stays there. I don't have time for a product that will not come clean. I think a small bristle brush that will gently fit between and under the blades should be included.

14 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The blade unit in a NutriBullet blender…

The blade unit in a NutriBullet blender is prone to failure. When it fails the shaft that holds the blades wobbles allowing water to enter the unit causing a rust problem that is unsanitary and unrepairable. NutriBullet customer service will tell you that the blade unit will fail every 6 to 12 months and they will offer to sell you a replacement blade unit for about $25. Nonsense! Spare yourself the trouble and the aggravation and buy somebody else's product. This is a piece of crap made in China and will only disappoint you.

28 de julho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Na 1 jaar kapot (900 series) en belachelijk hoe ze met klanten omgaan.

Na de aanschaf van mijn 900 series begon het product al naar verbrand plastic te ruiken. Hij functioneerde verder prima. Heb het apparaat 1 jaar gebruikt totdat er rook uit de onderkant kwam?!! Heb Bol.com en Nutribullet gecontacteerd en zij vertelde me dat ze 1 jaar garantie bieden en dat ik het naar een reparateur moest sturen. Ze lieten mij een foto van de bovenkant van het apparaat sturen (wat niks over de binnenkant zegt) die nog in goede staat was en er netjes uitzag.

Daarna vertelde Nutribullet Benelux dat ik de messen om het half jaar had moet vervangen en het niet hun probleem was. Belachelijk dat het apparaat zelf niet langer dan 2 jaar mee gaat, vooral als het zo duur is. Ik snap dat je messen moet vervangen als ze bot worden, maar vind het belachelijk dat je apparaat stuk gaat zonder dat er enige slijtage zichtbaar is? De manier waarop ze vervolgens problemen afhandelen is ook niet normaal, er werd direct gedaan alsof het probleem bij mij lag. En er werd geïnsinueerd dat het allemaal mijn schuld was, zonder dat er over een oplossing nagedacht werd.

Als je veel geld voor een zogenaamd kwalitatief goede blender betaald wil je ook waar voor je geld.

Nu moet ik zelf naar een reparateur gaan, zelf nog eens 30 euro betalen (als die nog te redden is)... Terwijl het apparaat net 1 jaar oud is.

Garantie? Daar doen ze bij Nutribullet niet aan.

9 de julho de 2021
Avaliação não solicitada

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