Getting in touch was at first not easy online.Very confusing when you can't talk to anyone.However once U managed that all communication was great and with an actual person ringing with information. B... Ver mais
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Veja o que dizem as avaliações
Provided me with a like for like loan vehicle (brand new), delivered to my home address and collected my damaged vehicle on a flat bed truck at the same time and as prompt and timely as promised. R... Ver mais
The car was returned to me but obviously didn’t have an OUT inspection completed. I had some work carried on the rear of the vehicle but the rear camera hadn’t been checked, as the power cable wasn... Ver mais
OC handled the damage to my car in an exemplary fashion from the time I reported that someone had run into my car (in a Tesco supermarket!) to the day it was returned in its original condition. Commun... Ver mais
Detalhes da empresa
Escrito pela empresa
OC Motor Repairs is an insurance‑approved, nationwide accident repair centre network with 19 years’ trading. What began as a small, specialist repair operation has grown a repair network trusted by motorists and insurers alike. We’ve invested in people, training and technology so we can handle today’s body, paint and safety‑system requirements with the same care and precision we’re known for. Our skilled technicians work in fully equipped, EV‑ready facilities to restore modern vehicles to manufacturer standards covering body and paintwork, ADAS calibration and four‑wheel alignment with clear estimates and timely updates. We aim to deliver safe, durable repairs, a professional customer experience and consistent quality across all locations so whichever centre you choose, you know exactly what to expect. OC Motor Repairs strive in helping drivers get back on the road with confidence.
Informações de contato
Nationwide, Reino Unido
- 0114 308 6286
- enquiries@ocmotorrepairs.co.uk
- ocmotorrepairs.co.uk
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Excellent service
Very efficient and friendly service. Prompt collection and repair of vehicle.
Regular updates on progress and vehicle returned in pristine condition.
Thoroughly recommended.
Thank you.
Very helpful
They are very friendly and efficient. My car was collected promptly and returned on time all fixed which was a great relief as it could have been written off so can’t fault them at all.
Excellent and professional
The car was repaired quick and nice.
No complaints
No complaints, easy book in and drop off process, hire car for the duration of the repair and I had my car back in 9 days. The repair was good, everyone had commented on how well it has been done. The only comment I would make to improve on customer service would be to maybe have a bit of communication about an estimate of how long the repair might take. I had a text to tell me to book in when I was going to collect my car once it was completed, but it would have been helpful to have an idea ahead of time to plan.
Repair seemed fine but interior left in in mess
The repair itself seemed fine and communication regarding arrangements was fine (when communicating directly with OC Motor Repairs and not my insurance company). However, the interior, which was previously spotless, came back in a mess. It had apparently been cleaned in a half-hearted manner leaving the plastic trim/dash and windows smeared, and the leather seats marked. I came home and spent two hours cleaning it and it’s still not back to how it was before it went in for the repair.
Great job
They were brilliant, they picked my car up and drop a loan car to my house
They did the work in under a week and it’s perfect
I don’t know the lady’s name who I meet when I picked my car up but she so helpful
Thank you all
Car was collected on time
Car was collected on time. Curtesy car was clean. Collection of vehicle straight forward.
OCM Motor Repairs
Local to me . Was kept informed throughout the repair process. The job itself was done to a high standard very pleased
Vehicle collected on time and delivered…
Vehicle collected on time and delivered back on time repair carried out to a high standard staff very helpful.
Couldn’t fault them really friendly…
Couldn’t fault them really friendly staff repair carried out quickly and efficiently and very happy with the work carried out
Car damaged in garage
Car damaged in garage, needing to be repaired again. Not all work carried out. Car key bent!
Arranged to take car back to be repaired. Drove to garage but no courtesy car arranged so had to return with my own car.
Excellent service from start to finish
Excellent service from start to finish. Very pleased
Fast and efficient service
Fast and efficient service, I was kept updated on work done and Vehicle came back fixed and valeted.
Communication problematic
The repairs are good. The problem is communication with the insurers which was almost impossible.
The courtesy car was not of the same quality as mine, which wouldn’t have mattered except I could not get my mothers walker, a disability aid, in the courtesy car.
Car repaired, clean and shinny, happy
The OC motors team, are professional, and highly qualified staff, they really took time bringing my car back to its original shape and colour. No rush job.
My car arrived back clean inside as well outside, looking shinny and brand new again, I am really happy and satisfied.
Thank you.
Kept me informed what was going to…
Kept me informed what was going to happen and updates good repair would not know it had been in an incidentb
The car was returned to me but wasn’t OUT inspected
The car was returned to me but obviously didn’t have an OUT inspection completed.
I had some work carried on the rear of the vehicle but the rear camera hadn’t been checked, as the power cable wasn’t inserted and the camera was offline. It was easier for me to complete the repair, rather than send the vehicle back to the Teeside branch
Job well done
Job well done, just minor lack of information on a time the job would be finished. Also a potential ambiguity about who was responsable for the accident and no clarity on how this issue has developed.
They were quick and professional.
They were quick and professional.
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