Tried to buy some towels. Waited 11 days without getting a dispatch email, sent a message to customer services and then my order was cancelled and refunded.
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Veja o que dizem as avaliações
Well words don’t rate this company enough. I ordered a robe, very please with the item very pleased good quality cotton Muslin. In addition when the item arrived it was packed in such a lovingly prof... Ver mais
Horrible customer service - I wanted to return a sheet and pillow case set I bought as the material was thin and a bit scratchy. I emailed and used the chat 4 separate times to initiate a 'free-return... Ver mais
My original order to your Company was received but it was not complete, so I sent a message to the Ocoza team. Today I received a missing mint fitted sheet free of charge. I am very pleasantly surpr... Ver mais
Detalhes da empresa
Escrito pela empresa
100% Cotton Bedding & Bath
Informações de contato
Pappelalle 78/79, 10437, Berlin, Alemanha
- +49162738746
- hello@ocoza.com
- ocoza.com
Loved the first one…bought another
Loved the first one…bought another! The Mollis blanket is probably the best thing I’ve put on my bed. Light as a feather, cosy, washes and dries like a dream. Worth every penny.
Just what I was looking for lightweight…
Just what I was looking for lightweight love the colour, perfect to take on holiday.
Packaging lovely with some nice personalised touches.
Really love the bedding
Really love the bedding , it came beautifully packaged and two lovely free gifts ,
I will be ordering again
Thank you
Lovely dressing gown
Everything from ordering to delivery is excellent, lovely quality dressing gown beautiful colour very happy thanks
Quality of bedding is beautiful
Quality of bedding is beautiful. A long delivery time, however on contacting them they chased the order pushed it through and gave me a discount voucher for the inconvenience. So I can use the voucher towards another purchase
Cotton Robe
Delighted with my robe & the little towel & flannel were an added bonus - would definitely order again from you.
Fantastic bedding at an affordable price
I bought some towels and I am so happy…
I bought some towels and I am so happy with the service and their response.I recommend it
💝 No words Rate this company enough 💝
Well words don’t rate this company enough. I ordered a robe, very please with the item very pleased good quality cotton Muslin. In addition when the item arrived it was packed in such a lovingly professional way, wrapped beautifully in tissue paper and in addition there was a gift. A face cloth with my initial embroidered on this white face cloth!
Just Beautiful. I appreciate the work involved making sure every customer and parcel is packed beautifully. Thank you
This company should be better know!
Cannot rate this company any higher. Bedding is exactly what I wanted and I loved the personalized gift. Cheapest luxury bedding companies around.
Amazing service, quality and price
I ordered two bathrobes for me and my partner and I was amazed by the quality for the good price! My delivery was a bit late but after I emailed them they answered immediately and I received my pack the next day.
Another trouble free purchase. Commendable service.
Order delivered timeously, carefully and attractively packed. Goods as described on line. Another trouble free purchase. Thank you
Absolutely beautiful quality
Absolutely beautiful quality. Arrived in good time, and was pleasantly surprised to find a welcome gift included in the package, which was equally lovely quality and something that I can and will actually use. Exactly what I was looking for. The only thing which I was unhappy with was the cost of postage, but I Would buy again.
Great products and great client service
Excellent service
Excellent service. We ordered the bed sheet and couldn't fit as it was bit small. Called them and without any questions asked they changed the bed sheet. And arrived within a week. I love the material going order from them all the time.
Amazing customer service and amazing…
Amazing customer service and amazing products for amazing price ! I ordered 3 bed sheet and duvet sets and I absolutely love them very comfortable ! Customer service is very good and replied promptly and they do their best to make a customer happy
Speedy and high quality products
Courteous and helpful company to deal with
My order failed to materialise, so I contacted ocoza. Without any fuss they contacted the shipping company and discovered they had lost the order, at which stage they offered to either refund or replace. I chose to replace as previously very happy with the quality of product from this company. It arrived very quickly after this intervention. Must commend the courteous and timely response - impressive service! I will be buying from this company again
Extremely fast delivery and top quality…
Extremely fast delivery and top quality products
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