Hadn't received my order. Did not have my order number or just the bank debit. Carlos was very courteous and eager to assist. He responded and requested my full contact information. During this proces... Ver mais
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Veja o que dizem as avaliações
The folks at Rejuvacare listened well and understood my issue, so they were excellent as finishing the end quickly. I am satisfied with the decisions made, wish and hope I was the only one who had a c... Ver mais
I wish to document and share my experience with their customer support team. My order was promptly processed but had two issues/ error in the billing. I reached out to them to seek correction and... Ver mais
A empresa respondeu
I purchased Rejuvacare Foot Renew 07/09/26. No where in the long video, did they mention it could not be used by people with a pacemaker. I found this out when I received the product and read the inst... Ver mais
4,0
Muito Bom
294 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Chris was great very helpful understood…
Chris was great very helpful understood what I wanted and helped me.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Linda, thank you so much for your kind words!
We’re thrilled to hear that Chris was very helpful and understood exactly what you needed. We’ll be sure to share your feedback with him — he’ll truly appreciate it.
Thank you for choosing us!
Scam artist this place will continue to…
Scam artist this place will continue to scam you and take your money do not an I truly mean this do not deal with this company they are crooks they charge you for subscription fees and tell you they will drop it and they lie and cheat and continue to scam you and take your money Big Red Flag scam artist with this company
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Leslie, Hi there, we’re very sorry to hear about your experience and understand your frustration.
Please know that RejuvaCare does not authorize any charges without customer consent. If there was a misunderstanding with a subscription or cancellation, we want to review your account and resolve it immediately.
Our customer support team is available Monday to Sunday, 8 AM – 11 PM EST:
📞 +1 302-261-9613
📧 support@rejuvacare.com
We encourage you to contact us directly so we can ensure any active subscription is properly canceled and assist with any refund concerns. We take these matters very seriously and are here to help.
We just got our shoulder unit ...
We just got our shoulder unit .... so hard for me to say it works or not, but it does provide some relief so we are hopeful. What was not good was that we got charged a fee for joining a membership. We called Anne at the number for support .... explained we never authorized that .... she took over and is refunding the charge and getting us off the membership. Great service and the product looks pretty good. I am going to do it religiously for the next 90 days then make a decision. I hope it works.
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Dave, Thank you so much for sharing your experience with us. We’re glad to hear that your shoulder unit is already providing some relief.
We also appreciate you mentioning your call with Anne. I’m happy to hear she was able to assist you promptly, process the refund for the membership charge, and take care of the cancellation. That’s exactly the level of service we aim to provide.
Wishing you continued relief and great results!
You helped me resolve the charges for canceling my charges for the membership.
You helped me resolve the charges for membership that you were able to cancel for me. I did not see the part when I made my purchase that I would have to cancel it if I did not want it. Thank you for making it an easy process as I am a senior citizen I do pay attention, I guess. Thank you for your great customer service!
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Becky, Thank you so much for your kind words. We’re really glad we were able to help resolve the membership charges and make the cancellation process smooth and easy for you.
We understand that subscription details can sometimes be missed during checkout, and we truly appreciate your honesty. Our goal is always to make things clear and simple, and most importantly, to make sure you feel supported.
It means a lot to us that you took the time to share your experience. If you ever need anything in the future, we’re always here to help.
This company is trapping people :(
This company is trapping people to a membership plan online that they take $42.83 every 30 days. You are automatically signed up for this and they say you get an email to cancel after 14 days. Fraud. I called and cancelled that membership this morning and reported them to the FTC. Shameful :(
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Gale, We’re very sorry to hear about your experience and understand how frustrating unexpected charges can be.
Please know that an confirmation email is sent after enrollment with instructions on how to manage or cancel the subscription. That said, we never want anyone to feel misled or trapped.
We’re glad you were able to connect with our team to cancel your membership today. If you would like us to double-check your account, review the charges, or confirm refund details, please reach out to us directly at support@rejuvacare.com
or call +1 (302) 261-9613 (Monday–Sunday, 8AM–11PM EST). We’ll be more than happy to assist you further.
Thieves posing as Healthcare providers!!!!
Rejuvacare, Poor customer service, difficult returns, and aggressive, confusing upsell tactics, despite following their cancelation policy. Customers unauthorized charges for restocking and long refund delays should be expected when dealing with this unexceptable excuse of a company! Run now, enduring the pain is for better than getting involved with these Scam Artist!
Trustpilot
Trustpilot
+5
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Thomas, We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. What you described is absolutely not the kind of experience we want any customer to have.
RejuvaCare does not authorize unauthorized charges, and we do not support confusing or aggressive practices. If there was any misunderstanding regarding restocking fees, returns, or refund timelines, we sincerely apologize. That is never our intention.
We would really like the opportunity to review your case and make this right. Please contact our support team directly at support@rejuvacare.com
or call us at +1 (302) 261-9613 (Monday–Sunday, 8AM–11PM EST) so we can look into your order and resolve this properly.
I did NOT authorize 2 recurring bills
I did NOT authorize 2 recurring bills! Please refund my discover card for the last two bills! I have only ordered 1!!!! Name-Heidi Harris. Refund my discover card immediately. This is theft!
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Heidi, Thank you for bringing this to our attention, and I’m truly sorry for the frustration this has caused. I completely understand how concerning unexpected charges can be.
Please rest assured that we take this matter seriously. We will review your account right away to check the recurring charges and verify what happened. If any billing was processed in error, we will make sure it is corrected promptly.
We would like to assist you further. Our customer hotline is available Monday through Sunday, from 8:00 AM to 11:00 PM EST. You may reach us at +1 (302) 261-9613 or email us at support@rejuvacare.com
We’re here to help and will work with you to resolve this as quickly as possible.
Fantastic response time!
The response to my question was faster than I have ever experienced! They were back to me within 24 hours.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Kathryn , Thank you so much for your kind words. We're thrilled to hear that you received such a quick response — providing timely support is very important to us.
We truly appreciate you taking the time to share your experience, and we're always here if you need anything else!
Resposta da Offer Rejuvacare
Hello Byron, Thank you for your feedback! We’re glad to hear our team was attentive and willing to help.
They were extremely responsive to my…
They were extremely responsive to my query and fully satisfied my concernns
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Robert, Thank you for your feedback! We’re glad to hear our team was able to respond quickly and fully address your concerns.
Rejuvacare offered a money back…
Rejuvacare offered a money back guarantee if the products that I purchased (to ease the symptoms of peripheral nerve damage) did not meet my expectations. As the products did not help to improve my condition, I returned them per Rejuvacare's clear instructions and today I received a full refund. Yes, returning products is inconvenient, but Rejuvacare representatuves - both Shy and Mike - handled the return process per their policy in a timely and professional manner. I will definitely consider purchasing from Rejuvacare again as they did what they said they would do and, thank God, I still have functioning feet! What more could I ask for?
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello, Thank you so much for sharing your experience!
We truly appreciate you giving our products a try and for highlighting our money-back guarantee process. While we’re sorry to hear that the product didn’t meet your expectations, we’re glad that Shy and Mike were able to assist you promptly and professionally.
Your kind words mean a lot to our team. We always strive to stand by our promises and make the process as smooth as possible for our customers. Wishing you continued health and comfort — and we’ll be here anytime you need us!
Outstanding Service
I cancelled my subscription and Lester Ezekiel made it painless. He handled the cancellation immediately and coordinated the entire process with utmost professionalism. His instructions were detailed and clear. His service was exemplary and beyond compare! Continued Success!
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Chris, Thank you so much for sharing your experience! We’re delighted to hear that Lester Ezekiel made the cancellation process smooth and stress-free for you. We’ll be sure to pass along your kind words and recognition — feedback like this means a lot to our team.
Wishing you all the best, and thank you again for your support!
Problem was taken care of in a timely manner
Ash did a great job in taking care of the problem
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Tim, Thank you for your kind feedback! We’re happy to hear Ash did a great job taking care of your concern. We’ll be sure to share your appreciation with her.
5 stars for Adam
Adam was very helpful with my concerns and handled them professionally and he was very courteous. I was very happy with the outcome. Thank you Adam!!
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello, Thank you so much for your kind words! We’re thrilled to hear that Adam was able to assist you professionally and courteously. We’ll be sure to share your appreciation with him — it means a lot.
Regards,
RejuvaCare Customer Support Team
This did not start out well
This did not start out well. Ordered late November, received email mud December about delay in shipping.
In the process I was concerned about using due to experimental surgery decades ago.
I did not realize I had signed up for any recurring charges and asked to be refunded.
I am very satisfied that Rejuvacare listened to my explanations and came to an amicable conclusion.
I found in all correspondence empathy as we progressed to a satisfactory conclusion. This is not always the case when dealing with orders, especially returns. I would do business again with Rejuvacare because of their very quick actions to make this transaction positive. Thanks to all for their patience and persistence in this matter.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Glenn, Thank you so much for taking the time to share your experience! We’re glad we could work with you to reach a satisfactory resolution and that you felt heard and supported throughout the process. Your kind words about our team’s patience and persistence mean a lot to us.
We truly appreciate your trust and look forward to serving you again in the future!
Regards,
RejuvaCare Customer Support Team
Super customer service
Customer Service personnel are professional, positive, patient and helpful. However, the company's policies are frustrating and not helpful.....they DO NOT want to have you return anything for a refund! You can do it, but it will take about 5 CS contacts to accomplish it.
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Barbie, We’re glad to hear our team was able to provide professional and helpful support — that means a lot to us.
We’re sorry that the return process felt difficult. That’s not the experience we want for our customers, and we appreciate you bringing this to our attention. We’ll use your feedback to keep improving how we handle returns and refunds.
Regards,
RejuvaCare Customer Support Team
The absolute best customer service…
The absolute best customer service ever!!!
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Karen, Thank you for your kind words! We’re committed to delivering the best possible service, and it means a lot to know we hit the mark.
Your service agent was very good and…
Your service agent was very good and took care of my problems right away.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Dan, Thank you for your kind feedback! We’re glad to hear our service agent was able to assist you promptly and take care of your concerns right away.
We appreciate your trust in RejuvaCare!
— RejuvaCare Customer Support Team
Siege was very helpful on getting my…
Siege was very helpful on getting my refund
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Stephen, Thank you for your feedback! We’re glad to hear that Siege was able to assist you and help get your refund processed. He’ll be happy to know his support made a difference.
We appreciate your trust in RejuvaCare!
I spoke with representative Deon on…
I spoke with representative Deon on January 28, 2026. He arranged for a refund of charges for subscription that I never requested. He was supposed to refund $204.75 to my personal credit card. As of 2/4/26 there has been no refund.
Phyllis Ensor
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Offer Rejuvacare
Hello Phyllis, Thank you for bringing this to our attention, and we’re sorry for the delay and frustration regarding your refund. We understand how concerning it is when a refund does not arrive within the expected timeframe.
We’d like to review this right away to make sure everything is on track.
We appreciate your patience and the opportunity to make this right.
— RejuvaCare Customer Support Team
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