Official Car Mats Avaliações 

6.020
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A couple of years back I bought a set of your mats for a Skoda Fabia (23) and was well impressed by them. I have now recently changed my car for another Skoda Fabia (26) which came with official Sk... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered my carmats and was great communication from start to finish. I ordered the wrong year for my car which all mats fitted when they came apart from the driver side mat , I rang them and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My second time of using Official car mats, order placed 3 days later received. Value for money good quality well pleased with my mates, would recommend this company above others.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The ordering process was straightforward - enter your car's reg. number, select the type of mat you want and the right fit is ensured. Choose what add-ons you might want (colours, edge trim, etc.) and... Ver mais

Detalhes da empresa

  1. Loja de Acessórios Automotivos
  2. também em
  3. Atacadista de Peças para Carros
  4. Estofamento de Carro
  5. Fabricante de Autopeças
  6. Fabricante de Carpetes

Escrito pela empresa

We have been manufacturing car mats for over 30 years so as you can imagine we are getting pretty good at it by now.. Exact fit car mats for all Uk makes and models, available in a range of qualities, coloured edging and we can even personalise the car mats for you with your own unique message to add a bit of fun. Official Car Mats offer something more exciting and more individual than the other car mat suppliers in the UK for those that have a passion for their sports and their car! 1991 - The Company was founded (WOW that makes us 33 years old) We initially launched supplying car mats and accessories to the UK & Eire new and used car franchise dealers 1998 - Started to manufacture car mats for sale as official merchandise in the football club shops Today we have a dedicated team of hard working staff, who produce over 5,000 car mats per week. We can manufacture car mats for all UK makes and models, car mats to fit Ford cars, Hyundai Cars, Kia Cars to Volkswagen Cars.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(6.020)

147 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

After receiving an email days ago…

After receiving an email days ago saying mats had been delivered and they hadn't i left a review. The company got in touch saying they didnt send message saying they had been delivered. I don't know who sent this but definitely got it. Both myself and my husband read it. I don't think now the message came from this company. Anyway they have arrived and are fabulous worth the wait. Definitely recommend this company.

18 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, good choice of mats. Would buy here again and recommend to anyone looking for high-quality, reasonably priced car mats.

16 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Good Company

Bought standard mats perfect fit look decent quality especially for price. Good communication 6 days ( includes a weekend ) from order to fitting in car.
No problem recommending this company.

10 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great people to deal with

Bought the less expensive mats as the car doesn't get a huge amount of use.
Very impressed with the quality.
Nice " Blue " stitching to complement the car's colour.
Slight problem to begin with but all sorted extremely quickly.
All in all a very happy customer.

20 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant car mats

Recently received my new car mats from Official Car Mats for my BMW G30 5 series. I ordered the Prestige spec. Before ordering I did procrastinate a little on their price versus the cheaper specs, but my goodness am I glad I went with these. Hands down the best car mats I’ve ever had in car ownership (34 cars so far), better than BMW OEM. Fitting is spot on. Quality and depth of the carpet is high end. In short, I highly recommend.

18 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Great service saved a slow delivery

I am happy with the mats and the overall value. The process took nine days in total, which feels a bit sluggish for a UK business, but the support team made up for it. Their communication was prompt and they proactively upgraded my delivery to next day.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Good morning Dan,

Thank you for providing further information. I’m pleased to hear that you’re happy with the overall value of the car mats.

All of our mats are bespoke and manufactured to order from over 8,000 different patterns. Our production lead time is up to five working days, with delivery taking up to three days. If there are ever any delays in production or packing, we automatically upgrade delivery to a 24-hour service to ensure orders are received within the advertised lead time. I can see that this was achieved for your order.

As these are not off-the-shelf products, every set of mats is made brand new and to order, giving each one our full attention from start to finish.

Thank you very much for your order.

Avaliado com 5 de um total de 5 estrelas

Really happy 😊 thank you!

I received my car mats today, I can honestly say I’m in love with them! They’re good quality and good value for money. Also a fast delivery. Overall really happy & would recommend

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for your order, we appreciate your 5 star review.

Avaliado com 1 de um total de 5 estrelas

Car Mats Not the claimed weight

The Super Luxury Car Mats I ordered were at best 2000gsm not the 2850gsm as stated, i.e. they were a lot less thick or dense as they should have been. They blamed they material suppliers for this.
Whilst I was refunded, I received no gratuity for pointing out this problem so the likely hood is that nothing will change.
So be careful if you order from official car mats as other descriptions of material weight might well be underweight as well.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

We’re sorry to hear that you were unhappy with the quality of your mat. This is not representative of the feedback we typically receive, as reflected in our many customer reviews.

Company policy prohibits providing free upgrades in situations where a review is used as leverage.

Regarding the GSM, all of our mats are manufactured using UK automotive-grade materials. The stated weight also takes into account material usage per square metre based on our CAD designs, including standard wastage and our prices are some of the most competitively priced car mats on the UK market for like for like material.
We always aim to resolve concerns fairly and transparently. A free returns link was provided on the first day of contact, and a full refund was promptly processed once the return was arranged.
While we’re disappointed to receive a one-star review, particularly after a full refund was issued, we respect every customer’s right to share their experience.
We remain committed to delivering high-quality products and customer service, and we thank all customers for their honest feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent car mats

Excellent car mats, quick processing and delivery and a good price! Have recommended to friends and family

19 de janeiro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you recommendations always appreciated. Thank you for your 5 star review and for ordering from Official car mats.

Avaliado com 5 de um total de 5 estrelas

Good quality

Good quality, great fit and a really good delivery experience with good communication from the vendor

19 de janeiro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for your 5 star review and for ordering your tailored to fit car mats from Official car mats.

Avaliado com 2 de um total de 5 estrelas

The braiding around the edges was not…

The braiding around the edges was not on the edges!
I wanted 500x on them but at the very last moment I received an email saying what would you like incase we can’t do that. I said a “X” , which I dont like as it looks like a kiss opposed to the model.

19 de janeiro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Good morning, we have not received any communication from you regarding the edges. please e-mail our customer service regarding any issue you have had with the binding, we are here to help - Regarding the embroidery request, you had chosen something which was unable to be embroidered due to copywrite, we contacted you and at your request we added the X in the font and colour you had selected, we can not use model logo's our embroidery is for a personalised touch and not to be a manufacturer or model text, as per the disclaimer on our website before you can continue to add any text options.

Avaliado com 5 de um total de 5 estrelas

Car mats

Every thing as described

19 de janeiro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for your 5 star review and for ordering your tailored to fit car mats from Official car mats.

Avaliado com 5 de um total de 5 estrelas

Top notch quality

Top notch quality. Good communications.

19 de janeiro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for your 5 star review and for ordering your tailored to fit car mats from Official car mats.

Avaliado com 4 de um total de 5 estrelas

Super Luxury?

Ordered Super Luxury Car Mats for Mazda CX30. (Order 101777) Processing of order- good, fit - good, navy blue trim - nice, heel pad- seems strong, overall look - good. The minor disappointment is that compared to the original carpets supplied by Mazda those supplied by OCM seem more synthetic and don’t have the deep soft pile that I was expecting from ‘Super Luxury grade’. We’ll see how well they last in comparison.

29 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic mats

Saw an AD on tiktok, checked out their website and was shocked that a new set of mats for a wv polo was £28 and even got a 15% code for signing up. I got the most basic mats and they are still great quality. I got my name embroidered on and a cherry and looks high quality. Would really recommend. Only took 11 days to make and arrive at my house in Northern Ireland. Would recommend 🥰

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for your 5 star review and for ordering your tailored to fit car mats to fit your Polo with the Cherry Icon from Official car mats.

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