Oishya Avaliações 

109
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Still have NOT received our order, placed 7 months ago. Beware of orders placed, this company is not responding, we are fighting to get our money back.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Kintsugi crockery set that I bought from Oishya are really beautiful and elegant pieces. I have bought many 'gold-plate designs over the years and these are by far the best. I absolutely love th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super excited having traditional knife from Japana. Didn't want to believe it (my boyfriend showed me one Japanese knife) but now I'm converted 😛 They are super sharp and wouldn't go back to my cheap... Ver mais

Avaliado com 5 de um total de 5 estrelas

For starters, their customer service is excellent; Kamila is very considerate. Aside from the beauty of the razor-sharp Damascus steel blades, the handles are exquisite and elegant. Cutting has never... Ver mais

Detalhes da empresa

  1. Loja de facas
  2. Loja de artigos domésticos
  3. Loja de Balcões

Escrito pela empresa

Timeless and unique homeware and kitchenware for home cooks used by world’s top chefs. ​


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

109 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(109)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Still have NOT received our order

Still have NOT received our order, placed 7 months ago. Beware of orders placed, this company is not responding, we are fighting to get our money back.

25 de março de 2026
Avaliação não solicitada
logotipo da Oishya

Resposta da Oishya

Dear Barbara, I'm truly sorry for your experience. You're absolutely right - 7 months is completely unacceptable, and I take full responsibility.
Your order was delayed due to production issues (supplier quality problems and our blacksmith's illness), followed by 3 weeks of technical issues with our courier platform refusing to accept your Canadian postcode. We've been fighting with them the entire time, as documented in our email exchanges. I want to confirm that your order has been shipped today via FedEx and you will receive the tracking number shortly. I understand this has been incredibly frustrating, and I'm deeply sorry for the stress this has caused you and Jayson. We're a small business and every unhappy customer matters to me personally.
If there's anything else I can do to make this right once your knives arrive, please don't hesitate to reach out directly.
Kamila
Founder, Oishya

Avaliado com 5 de um total de 5 estrelas

Beautiful Kintsugi Crockery

The Kintsugi crockery set that I bought from Oishya are really beautiful and elegant pieces.
I have bought many 'gold-plate designs over the years and these are by far the best.
I absolutely love them and have no hesitation in recommending this business for other buyers.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Oishya

Resposta da Oishya

Thank you Deborah! We really appreciate your words :) All the best, K

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic knives paired with…

Absolutely fantastic knives paired with exceptional customer service. The quality and value of these blades are truly unmatched, and the wait was well worth it. I’m already looking forward to adding the SHIN blades to my collection!

26 de novembro de 2025
Avaliação não solicitada
logotipo da Oishya

Resposta da Oishya

Thank you Matt! We really appreciate your words :) All the best,

Avaliado com 4 de um total de 5 estrelas

Took for ever to get one of the two…

Now that I got the knives, Quality is good, fairly sharp as they came, light weight as japanese knives are, good looking, have to see how well edge will hold sharpness.
Just you can prepare wait the time before they get them for delivery for my case was 2 months with the second knive.

10 de outubro de 2025
Avaliação não solicitada
logotipo da Oishya

Resposta da Oishya

Thank you for your review and feedback, Tommi.
I sincerely apologize for the extended wait on your order. Our knives are handcrafted by artisan blacksmiths, which means working with human factors we can't always predict - material quality variations, drying times, and unexpected circumstances can affect production timelines.

We shipped your knives in two separate parcels (increasing our shipping costs despite your free delivery) specifically so you could receive the first knife faster rather than waiting for both to be completed together.

According to our tracking, your second knife was delivered 2 days ago. We hope you've now received it and that both knives meet your expectations in terms of quality and craftsmanship.

We appreciate your patience throughout this process and are glad to hear the knives themselves are good :)

Best regards,
Kamila
Founder, Oishya

Avaliado com 5 de um total de 5 estrelas

EXCELLENT OISHYA QUALITY

What a caring and professional business! The chef knife was made with perfection skills and has been an amazing tool for chopping and slicing.

I am using the knife daily to prepare foods for family and friends. The handle is a blue pattern and the knife is not cumbersome because of its’ solid construction. I am happy with the purchase!

15 de outubro de 2025
Avaliação não solicitada
logotipo da Oishya

Resposta da Oishya

Thank you Cindy for such lovely words! All the best :)

Avaliado com 5 de um total de 5 estrelas

Beauty and precision.

At the time of ordering a Sakai Kyuba KYU 21 cm Gyuto, Mediterranean blue handle, I was made aware of a delay in delivery. This didn't put me off. I was also offered, and accepted, an upgrade to a RYU model due to the delay. I had contact with Kamila, who takes a personal interest in matters and that was very positive. I received my beautiful knife in its presentation box together with a Japanese coin, which was a lovely touch. The knife is a thing of beauty and surgical precision due to its sharpness. It's my 'go to' kitchen knife and is in use virtually every day. Meal preparation, which I enjoy anyway, is a real pleasure and easy using my Oishya knife. It also has pride of place on display in my kitchen. I treasure the knife, its box and coin and wholeheartedly recommend Oishya.

28 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Knife is a Work of Art

Kamila was great at communicating with me. The knives are hand made so it took a while to get my knife. But Kamila always kept me informed. The knife is a work of art . . . just beautiful.

20 de agosto de 2025
Avaliação não solicitada
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Resposta da Oishya

Thank you Rory! We are glad that you love your knives :)

Avaliado com 5 de um total de 5 estrelas

A Work of Art That Elevates Cooking

A Work of Art That Elevates Cooking

I’m absolutely in love with my Oishya knife. From the moment I unboxed it, I could tell it wasn’t just a tool — it’s a piece of art. The craftsmanship is stunning, and the balance and feel in hand are perfect.

The first time I used it, I was amazed by how effortlessly it glides through vegetables, meats, and herbs. It has genuinely made cooking more enjoyable and precise. You can feel the attention to detail and the passion behind every cut.

Not only is the quality exceptional, but the customer service was also outstanding. The team at Oishya feels genuinely connected to their customers, which makes the whole experience even more special.

If you appreciate fine craftsmanship and love cooking, this is an investment that will bring joy every time you step into the kitchen.

28 de junho de 2025
Avaliação não solicitada
logotipo da Oishya

Resposta da Oishya

Thank you so much Laurent for taking time and writing such a beautiful and thoughtful review! All the best and happy cooking! :)

Avaliado com 5 de um total de 5 estrelas

Thoughts on first use

First, it took a long time to get the knives… 8mo. When they arrived, I must say they were beautiful to look at and very sharp. I had chicken parm as the first dish. I used different knives to process the chicken (just trying them out) and did the same with veggies and salad. They all cut very well and had a nice feel and balance… great product Kamila, thanks very much !!

24 de junho de 2025
Avaliação não solicitada
logotipo da Oishya

Resposta da Oishya

Thank you so much Max for your patience and we're really glad that you love your knives and see that it was worth the wait :) All the best!

Avaliado com 5 de um total de 5 estrelas

I ordered the second time at oishya

I ordered the second time at oishya. The products are great but the first time had several issues regarding service. I recently ordered a second time and really have to say that the customer support vastly improved and got turned around completely. I'm happy to see that they made such a progress and now have a fitting service for their great products.

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superior quality knife and great service

The original knife I ordered was back-ordered and taking longer than expected, and they reached out to me with a complimentary upgrade of a similar knife but higher quality and once I received it I was so pleased with the quality of the craftsmanship and the sharpness and the beautiful colors. Would absolutely order from them again and I received great customer service

15 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great support!

The support was very personal and all together quite fast. We have found a good solution for my problem. Really appreciate your efforts and special thanks to Kamila!
The knife and packaging really look magical.

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extremely pleased with the customer…

Extremely pleased with the customer service & the knives we have ordered from the company. They are made to a high standard and come in such nice packaging. Will definitely be ordering from here again !

19 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazingly light and sharped

Such a nice knife I got, it’s the most comfortable I ever used, nice size, nice shape and incredible weight. Almost nothing.
Perfectly balanced and sharped amazing for a long time cutting in the kitchen without effort!

14 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently received my Oishya knife and…

I recently received my Oishya knife and I am blown away by how high the quality is. Literally every time I am cutting something it is so easy, the weight is so light that it is really gentle cutting through anything and it’s super sharp!

I am already planning to buy the bread knife for Christmas! One of the best purchases I ever made.

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pésima atención al cliente

La experiencia ha siso un desastre. Pedí unos platos kintsugi y una ensaladera El pedido tardo 18 días en llegar pero lo peor fue la NO respuesta a los tres e-mails que les envié hasta que llego mi pedido. Ha pasado casi un mes y sigo sin respuesta. Que falta de profesionalidad y tacto al NO contestar a un cliente. Pésima atención al cliente por absoluta omisión. Un desastre.( no me quiero ni imaginar que hubiera pasado si tuviera que devolver algún producto) hace dudar de la empresa, su calidad y su capacidad de resolver problemas. Absoluta falta de comunicación y abandono.
Tras revisar el correo y el spam NO tengo ningún correo de oishya del día 8 de oct como ellos dicen. Revisen su calidad al consumidor

18 de outubro de 2024
Avaliação não solicitada
logotipo da Oishya

Resposta da Oishya

Buenos días Eduardo.

Te respondimos hace 11 días (Tue, 8 Oct 2024 at 9:18 PM) y no recibimos ninguna respuesta después de eso. Todos sus correos anteriores fueron a parar a nuestra carpeta de spam y no recibimos ninguna notificación. Comprobamos la carpeta de spam de forma irregular, pero una vez que vimos su correo electrónico, respondimos. Es la primera vez que sé que algo va mal. Por favor, ponte en contacto con nosotros info@oishya.com, y lo solucionaremos inmediatamente.
----
We responded to you 11 days ago (Tue, 8 Oct 2024 at 9:18 PM) and received no answer after that. All your previous emails went into our spam folder and we didn't get any notification. We check spam folder irregularly but once we did see your email, we responded. This is the first time I'm aware something was wrong. Please reach out to us info@oishya.com, and we'll fix it immediately.

Avaliado com 5 de um total de 5 estrelas

Beautiful craftsmanship

Beautiful craftsmanship. The blade and handle are top quality.
Great customer service. I had some trouble meeting the due date of the gift, but customer service and communication were excellent.
After all, the wife loves her gift.
Thank you for making the big date memorable every time we cook.

10 de setembro de 2024
Avaliação não solicitada

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