OKA - Guildford Avaliações 302

Thank you so much for such a wonderful experience yesterday choosing new cushions for my settees.

I visited the Guildford branch today 20th July 25, and the sales assistant was very attentive and willing to help. She went above and beyond by offering to wrap the item I bought which was a gift for my sister. Very kind !

Excellent service provided by the staff at Guildford and my lamp arrived on time having been posted to my home.

What a wonderful shopping experience I had recently shopping at the Guildford store.
The sales associate named Dianna that assisted me was first class. I purchased lots of pillows, lamps and artificial flowers and her eye for detail was outstanding.
It made my day with Dianna helping me.

I had made a click and collect order, in person at the Guildford store, I am still awaiting my order which should have been sent to the Guildford shop within a week however it has been over 3 weeks i am having to chase this on a weekly basis.
Since the outsourcing of deliveries and the new warehouse the service has deteriorated some what.

I like the style and quality of the OKA furniture. Since we moved to ourt new house last year we have replaced a lot of our furniture with items from OKA.
They display it so well and the staff are always very helpful.

Everyone was very helpful especially Maria in the London shop and Natalie in the Guildford shop. I think everyone for all their care in me getting the perfect outdoor furniture. I will definitely come back to oka

Very pleasant staff, good choice of cushions.

Very nice store assistant, went the extra for me and super pleasant ... a credit to your brand.

Helpful staff in store. Wide choice. Easy online ordering.

Alice at the Guildford store and Luana at Bicester went out of their way for me - Oka is and always has been exceptional service.

I ordered a table online and it was delivered in March and it had a dent in it. I spoke to customer services and they said they’d collect and issue a refund. I still haven’t had the refund, or been contacted to collect the table and my last 4 emails have gone unanswered. I’ve phoned and been told they will be in touch and nothing. I’ve spent a lot of money with them in the past and wasn’t expecting this at all.

The staff in Guildford store were fantastic once again. Very helpful both in the phone and in the store. A very pleasant shopping experience.

I buy a lot of items from the Guildford store The staff are always friendly and have good knowledge of the products. Alway a very pleasant shopping experience.

Staff very helpful

Will was warm at the Guildford branch is friendly, knowledgeable and very professional. My purchases were beautifully wrapped with so much attention to detail. I will be returning to the store rather than purchase online just for the warm welcome and service .

The Staff are very helpful but disappointingly the bench we bought in the sale could not be delivered to the shop and collected from the shop. this incurred an additional delivery cost of £60. This took a big chunk out of the savings on otherwise generous sale price.