Zoe at the Harrogate store was friendly , helpful and we managed to order all of our items and take away a lovely set of cushions for our new sofa. Thank you for such a professional service !
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Veja o que dizem as avaliações
The OKA Harrogate store is a credit to the company. Last week I ordered some cutlery which was out of stock online, so I rang up to see if they were able to deliver it from store - which they were. Zo... Ver mais
A empresa respondeu
Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... Ver mais
A empresa respondeu
Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Informações de contato
9 West Park, HG1 1BL, Harrogate, Reino Unido
- +44 1423 701161
4,8
Excelente
288 avaliações
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Extremely helpful service by phone
Extremely helpful service by phone. Product ordered was despatched promptly and arrived the following day as promised
26 de fevereiro de 2025
Resposta da OKA - Harrogate
Thank you for your kind words!
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
OKA
Resposta da OKA - Harrogate
Dear Louise,
Thank you for your kind words! Providing excellent service is at the heart of what we do, and your feedback means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
OKA
Cushion Selection
I visited the Harrogate showroom to seek advice regarding renewing cushions for three existing sofas in a garden room. I had taken photographs and was guided with regard to colours and textures.
I received excellent customer service and came away with an array of delightful new cushions. Thank you.
28 de fevereiro de 2025
Resposta da OKA - Harrogate
Dear Caroline,
Thank you for your lovely feedback! We're so pleased to hear that you had a great experience at our Harrogate showroom and found the perfect cushions for your garden room. It's wonderful to know that our team could assist you with colours and textures to bring your vision to life. We hope you enjoy your new cushions, and we look forward to welcoming you back again soon!
Best regards,
OKA
Friendly and helpful staff for a great…
Friendly and helpful staff for a great shopping experience.
Refurnished our sitting room after a downsize and love the look and quality of the furniture.
20 de fevereiro de 2025
Resposta da OKA - Harrogate
Dear Mrs Wright,
Thank you for your lovely feedback! We're so pleased to hear that our friendly and helpful team made your shopping experience enjoyable. It’s wonderful to know that you love the look and quality of your new furniture! We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
OKA
Excellent product and excellent service
14 de fevereiro de 2025
Resposta da OKA - Harrogate
Dear Emma,
Thank you for your kind words! We're delighted to hear that you’re happy with both the product and the service. Your support means a lot to us, and we look forward to welcoming you back again soon!
Best regards,
OKA
Delighted with our purchase highly delighted!
Delighted with our purchase. Really great quality1
14 de fevereiro de 2025
Resposta da OKA - Harrogate
Dear Lynne,
Thank you for sharing your fantastic feedback! We’re delighted to hear you’re pleased with your purchase and that the quality met your expectations. We truly appreciate your support and look forward to welcoming you back again soon!
Kind regards,
OKA
Great products and customer service
A couple of weeks ago we bought a rug from Oka in Harrogate. We had been searching for weeks. We were served by Carol, who was incredibly helpful and patient. Carol also helped with new cushions for our sofa to complement the new rug. Again Carol was brilliant, she has a great eye for colour and style. As a result we are very happy with our revamped lounge and new colour tones.
19 de janeiro de 2025
Avaliação não solicitada
Resposta da OKA - Harrogate
Dear Anna,
Thank you for sharing your experience with us! We're so happy to hear that Carol was able to assist you in finding the perfect rug and cushions to complement your lounge. It's wonderful to know that her style expertise made such a positive impact on your home. We're delighted that you're happy with the new look, and we hope you enjoy your revamped space for years to come!
Best regards,
OKA
We visited the Oka shop in Harrogate…
We visited the Oka shop in Harrogate today. The team were incredibly helpful and patient!
3 de fevereiro de 2025
Resposta da OKA - Harrogate
Dear Karen,
Thank you for your kind review! We’re so pleased to hear that the team in our Harrogate store provided helpful and patient service during your visit. We truly appreciate your feedback and hope to welcome you back soon!
Kind regards,
OKA
Had a lovely experience at OKA
Had a lovely experience at OKA. Will definitely be visiting again
17 de janeiro de 2025
Resposta da OKA - Harrogate
Thank you for your lovely feedback! We're so happy to hear that you had a great experience with us and look forward to welcoming you back soon!
Kind regards,
OKA
A Pleasant Shopping Experience
Staff avoided pressure sales and listened, making the decision to purchase a pleasant experience.
They also provided useful suggestions to resolve any issues.
Store layout, design and overall calm atmosphere make looking for items pleasurable.
21 de janeiro de 2025
Resposta da OKA - Harrogate
Dear Mathieu,
Thank you for your wonderful feedback! We're so pleased to hear that our team made your shopping experience enjoyable by being helpful and attentive without any pressure. We're also glad you appreciated the store layout and atmosphere. We look forward to welcoming you back soon!
Kind regards,
OKA
Helpful staff.
21 de janeiro de 2025
Resposta da OKA - Harrogate
Dear Paula,
Thank you for your kind feedback! We're so glad to hear that you found our staff helpful. If you need anything else, don't hesitate to reach out – we're always here to assist!
Kind regards,
OKA
Zoe was so helpful with helping me with…
Zoe was so helpful with helping me with my choices and not pushy at all in the Harrogate store .
20 de janeiro de 2025
Resposta da OKA - Harrogate
Dear Jayne,
Thank you for your lovely review! We're so glad to hear that Zoe was able to assist you with your choices in a helpful and non-pushy manner. We appreciate your feedback and will be sure to share it with Zoe. We hope to welcome you back to the Harrogate store soon!
Kind regards,
OKA
Resposta da OKA - Harrogate
Dear Susan,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team in the Harrogate store. We look forward to welcoming you back soon!
Kind regards,
OKA
A Fantastic Shop for Soft Furnishings
This was the first time we had been in this shop. It was a beautiful shop, well laid out with some fantastic items for the home. We bought an artificial Amerillo Plant for our Dinning Table. The staff were very friendly and helpful. We will definitely visit again.
Colin & Wendy Bell
9 de janeiro de 2025
Resposta da OKA - Harrogate
Dear Colin,
Thank you so much for your wonderful review, Colin and Wendy! We're thrilled to hear that you had a great first experience with us and found our store well laid out with fantastic items for your home. We truly appreciate your kind words and look forward to welcoming you back on your next visit!
Kind regards,
OKA
I used your online chat to try and find…
I used your online chat to try and find some items not showing as available on your website. I never have great belief in this method of communication but was answered by a member of your staff who tracked down the items and took payment over the phone and they arrived promptly. Fabulous service and will definitely use again. Thank you
2 de janeiro de 2025
Avaliação não solicitada
Resposta da OKA - Harrogate
Dear Lucy,
Thank you for your fantastic review! We’re so pleased to hear that our online chat service exceeded your expectations and that our team was able to assist you in finding the items you were looking for. We’re delighted that everything arrived promptly, and we truly appreciate your kind words. We look forward to serving you again in the future!
Kind regards,
OKA
Excellent Customer Care
Beautiful wrapping of Christmas presents even when items were bought in the sale at significant discounts. Also, personable staff who seem to really care, particularly when taking pity on me with a replacement vase following my breaking of the one previously purchased. A classy place run by thoughtful people.
3 de janeiro de 2025
Avaliação não solicitada
Resposta da OKA - Harrogate
Dear Graeme,
Thank you so much for your heartfelt review! We’re thrilled to hear that you appreciated the beautiful wrapping and the thoughtful care from our team, especially when assisting with the replacement vase. We always aim to provide a personal touch and excellent service, and we’re so glad it made your experience with us special. Your kind words mean a lot, and we look forward to welcoming you back soon!
Kind regards,
OKA
Helpful staff
I am delighted with my lamps from Oka. Whenever I buy something from Oka I’m always very happy with it when it’s in situ at home.
However the buying experience at Oka, especially in the Harrogate store is enhanced by their knowledgable, helpful staff.
27 de dezembro de 2024
Resposta da OKA - Harrogate
Dear Sue,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re delighted with your lamps and that your experience in our Harrogate store was enhanced by our knowledgeable and helpful team. We always strive to provide excellent customer service and are so pleased you had a positive experience. We look forward to welcoming you back soon!
Kind regards,
OKA
Resposta da OKA - Harrogate
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience. We are always here to help and are grateful for your kind words. We look forward to assisting you again in the future!
Best regards,
OKA
Unusual stylish lamp
Unusual stylish lamp. Great help from assistant with selection of right shade.
29 de dezembro de 2024
Resposta da OKA - Harrogate
Dear Valerie,
Thank you for your lovely review! We're so glad to hear you're happy with your stylish lamp and that our assistant was able to help you find the perfect shade. We truly appreciate your feedback and hope to assist you again in the future!
Kind regards,
OKA
Very Helpful in Harrogate!
Very kind and helpful lady - looked out a box for my lamp and was just so polite and friendly.
22 de dezembro de 2024
Resposta da OKA - Harrogate
Dear Tracey,
Thank you for sharing your positive experience with us! We're so glad to hear that our team in Harrogate provided you with such helpful and friendly service. It's wonderful to know that the staff went the extra mile to assist you. We truly appreciate your kind words and look forward to welcoming you back soon!
Best regards,
OKA
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