The OKA Harrogate store is a credit to the company. Last week I ordered some cutlery which was out of stock online, so I rang up to see if they were able to deliver it from store - which they were. Zo... Ver mais
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Veja o que dizem as avaliações
We received some great advice when choosing a rug, and although the delivery process was a bit confusing Georgiana was also really helpful with this element. Needless to say the rug is beautiful and a... Ver mais
Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... Ver mais
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Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Ver mais
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Detalhes da empresa
Escrito pela empresa
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Informações de contato
9 West Park, HG1 1BL, Harrogate, Reino Unido
- +44 1423 701161
4,8
Excelente
286 avaliações
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Excellent customer service by all the…
Excellent customer service by all the staff at the Harrogate branch
22 de abril de 2025
Resposta da OKA - Harrogate
Dear Christine
Thank you for your lovely review!
We are delighted to hear that you received excellent customer service from our team at the Harrogate branch. We will be sure to share your feedback with the team.
We look forward to welcoming you back soon!
Kind regards
OKA
Really friendly assistant and great
Really friendly assistant and great
Sense of humour
21 de abril de 2025
Resposta da OKA - Harrogate
Dear Mr Macintosh
We're thrilled to hear about your positive experience in our Harrogate branch! It's wonderful to know our assistant made your visit enjoyable. We appreciate your kind words and feedback.
Kind regards
OKA
Resposta da OKA - Harrogate
Dear Louise
Thank you for your kind words!
We're so pleased to hear that you enjoy our products and team in our Harrogate showroom.
We really appreciate your feedback and hope to welcome you back soon!
Best regards
OKA
Harrogate Oka always my destination
Harrogate Oka always my destination. Stylish furniture accessories and great staff.
17 de abril de 2025
Resposta da OKA - Harrogate
Dear Jan
We are so happy to hear you had a great experience at our store! We strive to offer stylish furniture and accessories, and we're glad our team was able to help you find what you were looking for.
We truly appreciate your kind words and hope to see you again soon.
Best regards
OKA
Very helpful service from Harrogate in…
Very helpful service from Harrogate in finding me a lamp base at the same price to match a sale item. Not all Oka shops have the same approach.
17 de abril de 2025
Resposta da OKA - Harrogate
Dear Elizabeth
We're so pleased to hear you had a positive experience with our Harrogate team. We endeavour to provide excellent customer service across all our locations, and we're happy to hear that your experience in Harrogate was exceptional.
We truly appreciate your support and for taking the time to share your feedback.
Kind regards
OKA
Dedicated to customer satisfaction
Staff always helpful and provide good advice.
Notifying us promptly when items on our wish list become available.
A company we enjoy dealing with.
13 de abril de 2025
Resposta da OKA - Harrogate
Dear Mr Plowman
Thank you for your lovely words!
We are truly thrilled to hear that you find our Harrogate team helpful and appreciate their efforts in keeping you informed about items on your wish list.
We strive to provide excellent customer service and are delighted that you enjoy dealing with us.
Thank you for your continued support and we look forward to welcoming you back soon!
Kind regards
OKA
Excellent customer service in the Harrogate store
I was looking for side tables in the Harrogate store. Found the Gustavian small console which was just right. Sales assistant was very helpful and provided excellent customer service.
14 de abril de 2025
Resposta da OKA - Harrogate
We're so pleased to hear you had a positive experience in our Harrogate store! It's wonderful to know you found the perfect piece and that our sales advisor provided excellent customer service.
Thank you for your support and we look forward to welcoming you back soon!
Kind regards
OKA
Helpful knowledgeable staff
10 de abril de 2025
Resposta da OKA - Harrogate
Dear Mrs Benson
We appreciate you taking the time to share your feedback.
We are delighted to hear that you had a positive shopping experience in our Harrogate store and the team provided friendly and helpful support.
Kind regards
OKA
Emma and Frank were fabulous at sorting…
Emma and Frank were fabulous at sorting my outdoor furniture in time for photos!! Thank you very much 😊 Professional team at Harrogate as always 👏
3 de abril de 2025
Resposta da OKA - Harrogate
Dear Mrs Tippett
We are so happy to hear that you were pleased with the service you received from Frank and Emma and they were able to help you get your outdoor furniture ready for your photos. It's wonderful to know that our team in Harrogate met your expectations.
Thank you for your kind words and for your continued support.
Best wishes
OKA
Furniture choice
The customer care and advice was brilliant, thank you Emma.
What let the company down a star was the delivery men, drove as fast as they could to turn around in our drive, felt like they hurled the four boxes into the utility , not carried them to where we wanted the chairs or unpacked and took the cardboard away as they were supposed to, then one chair leg shorter so it rocks hence my review giving 4 stars. Based on shop experience only would have been 5.
1 de abril de 2025
Resposta da OKA - Harrogate
Dear Fiona,
Thank you so much for your kind words about our customer care — we’re really pleased to hear Emma looked after you so well.
We’re sorry to hear the delivery experience didn’t meet expectations. What you’ve described isn’t the level of service we aim to provide, and we’ll be raising this with our delivery partner to ensure it’s addressed. The team should have unpacked the items and removed the packaging, so we completely understand your frustration. We're also concerned to hear one of the chairs is uneven, and we'd really like the opportunity to put this right.
If you still require support, please don’t hesitate to get in touch with our Customer Service team at customerservice@oka.com , and we’ll make sure this is resolved as quickly as possible.
Thank you again for your feedback — it helps us improve, and we truly appreciate it.
Kind regards,
OKA
Inspirational
As always, the Oka showroom was inspirational.
Very pleased with my faux orchid.
21 de março de 2025
Resposta da OKA - Harrogate
Thank you for sharing your feedback.
We're so happy to hear you found our Harrogate showroom inspiring and that you're pleased with your faux orchid.
Kind regards
OKA
Recent visit to Oka, Harrogate
Attentive and pleasant staff, welcoming atmosphere
27 de março de 2025
Resposta da OKA - Harrogate
Dear Paul,
Thank you for your kind words about your recent visit to our Harrogate store. We're so pleased to hear that you felt welcomed and well looked after by the team. Creating a warm and inviting atmosphere is so important to us, and it’s lovely to know that came through.
Best regards,
OKA
The Harrogate staff are all very…
The Harrogate staff are all very helpful and welcoming. Especially to our dog who gets a treat every time we walk in.
26 de março de 2025
Resposta da OKA - Harrogate
Dear Wendy,
Thank you for your wonderful review! We're so pleased to hear that the Harrogate team made you feel welcome – and that your dog gets the VIP treatment too! We’ll be sure to pass on your kind words to the team. We look forward to welcoming you both back again soon.
Best regards,
OKA
Exceptional services!
Exceptional services!!
Dealing with Fleur from OKA, Harrogate was such a pleasant and seamless interaction. Not just because of the professionalism but also the attentiveness - making sure that the customer is looked after and taking the stress out of the situation. The stress is unrelated to OKA, but having Fleur on hand made that external stress manageable with the furniture buying from OKA, taken care of.
Highly recommend in every regard.
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da OKA - Harrogate
Dear Adam,
Thank you so much for your generous feedback. We're absolutely delighted to hear about your experience with Fleur at our Harrogate store. Her professionalism and attentiveness truly embody the level of service we strive to offer every customer, and we’re so pleased she was able to make things easier during a stressful time.
Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Fleur and the team.
Best regards,
OKA
Resposta da OKA - Harrogate
Dear Justine
We truly appreciate your feedback and are glad to hear that Zoe, from our Harrogate store, provided excellent service.
We strive to ensure all our customers have a positive experience, and we're happy to hear that Zoe exceeded your expectations.
Kind regards
OKA
Fabulous store and staff
Fabulous store, wonderful customer service, we had excellent assistance in choosing our new cushions and we are are very happy with our purchases!
23 de março de 2025
Resposta da OKA - Harrogate
Dear Mr and Mrs Ragan
We are thrilled to hear about your positive experience!
It's wonderful to know that our Harrogate team was able to assist you in finding the perfect cushions. We strive to provide excellent customer service and are delighted that you were happy with your purchases.
Kind regards
OKA
Resposta da OKA - Harrogate
Dear Mrs Wordsworth
We are so glad to hear that our Harrogate team was helpful and friendly. Providing a great experience is always our priority and we truly appreciate your feedback.
Kind regards
OKA
OKA is one of my go to Home design…
OKA is one of my go to Home design stores . I have been purchasing all sorts of home interior items from them for many years . First in Bath when I refurbished an 17th Barn and now in Harrogate . OKA lends its designs towards contemporary eclecticism and style. Layering colours and textures, there is an art to mixing accessories colours and fabrics with good taste and in my opinion OKA do it very well .
The staff at the Harrogate store are all extremely friendly and helpful. I have just recently refurbished an entire 5bed/3 reception room house . So I have been popping in and out of the Oka showroom for the last 15 months buying all manner of accessories, cushions , art ,lamps and furniture . They are happy to refund or exchange any items that may not suit, regardless of how many times this may be until the right decision is made, It is often difficult tell how any one item will look once in place within your own home . Oka are most accommodating. I especially like the pottery , lighting , glass wear and the soft furnishings . I absolutely recommend a visit , It is my understanding that OKA are opening a new showroom at Redbrick near Leeds . I will look forward to visiting . OKA have special event days, so watch out for them as you may save yourself some money whilst picking out something beautiful for your home .
7 de março de 2025
Resposta da OKA - Harrogate
Dear Mrs Harrison
Thank you for your wonderful review and for taking the time to share your positive experience with OKA. We are thrilled to hear that you have been a loyal customer for many years and that you appreciate our design aesthetic and the friendly service provided by our team in Harrogate.
We understand the importance of finding the perfect pieces for your home, and we are happy to hear that you have found our team to be helpful and accommodating. We strive to create a welcoming and supportive environment for our customers, and we are pleased that you have enjoyed the process of selecting items for your recent refurbishment project.
We truly appreciate your kind words and your continued support and look forward to welcoming you to our new showroom in Leeds.
Kind regards
OKA
Extremely helpful service by phone
Extremely helpful service by phone. Product ordered was despatched promptly and arrived the following day as promised
26 de fevereiro de 2025
Resposta da OKA - Harrogate
Thank you for your kind words!
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
OKA
Resposta da OKA - Harrogate
Dear Louise,
Thank you for your kind words! Providing excellent service is at the heart of what we do, and your feedback means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
OKA
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