Amazing helpful staff at Marlow store. Eloise especially nursed us through our decisions for our room update both on zoom and by giving us helpful emails with mood boards and pictures of how everythi... Ver mais
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I’ve worked alongside and experienced the exceptional customer service of this lovely team: Katie, Eloise, Fiona, Leon and Jonathan for the past year. I can honestly say everyone strives above and bey... Ver mais
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Cushions including feather pads at an amazing price. Staff at the Marlow store were really patient and helpful too.
A empresa respondeu
Bought some lovely pieces from Oka, Marlow this week - thank you to Eloise, Leer and Katie for taking us through the store and helping load our new pieces into the car. Looking forward to visiting aga... Ver mais
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Detalhes da empresa
Escrito pela empresa
Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.
Informações de contato
25-29 Spittal Street, SL7 3HJ, Marlow, Reino Unido
- +44 1628 481418
4,7
Excelente
112 avaliações
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professional and polite
Tony and Adam were professional and polite and put my beautiful dining table together in a flash
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da OKA - Marlow
Dear Laura,
Thank you for your kind words! We're delighted to hear that Tony and Adam impressed you with their professionalism and politeness, swiftly assembling your beautiful dining table.
Your satisfaction means the world to us, and we appreciate you taking the time to share your positive experience. We look forward to providing you with exceptional service again in the future!
Kind regards,
OKA
Excellent service throughout
Excellent service throughout. Delivery on time, good info re timing and very helpful and polite on delivery and set up. Thank you Oka.
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da OKA - Marlow
Dear Chris,
Thank you for your kind words! We're thrilled to hear about your satisfaction with our on-time delivery, informative updates, and polite service during setup. Your feedback is greatly appreciated. Enjoy your purchase, and thanks again for choosing us!
Kind regards,
OKA
The delivery men were excellent
The delivery men were excellent. They were really polite and helpful, they even helped and moved our existing sofa (a very large one) up to the first floor. The new sofas are lovely too! All in all, really great service!
1 de fevereiro de 2024
Avaliação não solicitada
Resposta da OKA - Marlow
Dear Pavel,
We're thrilled to hear about your positive experience with our delivery team! It's fantastic to know they went above and beyond in assisting with your existing sofa, in addition to delivering your new sofas.
We always strive to provide excellent service, and it's heartening to hear that we've succeeded. Thank you for taking the time to share your feedback. Enjoy your lovely new sofas, and we look forward to serving you again in the future!
Kind regards,
OKA
Excellent service
Excellent service from the welcome to the in store advice to the processing of the order and the delivery. Thank you.
17 de agosto de 2023
Avaliação não solicitada
Resposta da OKA - Marlow
Appreciate your kind words David, i will ensure the tea are made aware of their great work.
Perfect
Great staff at the Marlow branch, along with fab products.
4 de abril de 2023
Avaliação não solicitada
I spent nearly £600 buying five oka…
I spent nearly £600 buying five oka lamps. The designs and lamp bases are very attractive however the quality of the light fittings is atrocious. Of the five table lamps I bought four no longer work two have short-circuited themselves a third one we don’t know why it’s not working in the fourth one the fitting cracked but the way it has been manufactured it is impossible to replace it so an £150 lamp is now rendered useless because it’s not possible to replace the 50p lamp socket. I will not be touching the shop with a barge pole in future and I would strongly advise you to avoid any other electrical goods. The quality of the lamps I’ve bought in the past from John Lewis and IKEA is far better
1 de outubro de 2022
Avaliação não solicitada
Resposta da OKA - Marlow
We are extremely disappointed to hear of the quality you have found with our lamps recently. This is not the usual standard that we would expect to have reports on.
Please do reconnect with the Customer Service Team at customerservice@oka.com and we will fully investigate the quality of the lamps you have received and resolve this for you
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