we bought from Oka in fenwick’s Newcastle ,which is always a very pleasant treat.we bought a couple of beautiful cushion covers just wish I had bought more and the most beautiful Nebsworth mirror.The... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoNorthumberland Street 39, NE1 7DE Newcastle upon Tyne, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Thank goodness we have a local OKA retail outlet at Fenwick Ltd, Newcastle, rather than travelling down to Harrogate to visually see products. I was able to find the exact products I required with t... Ver mais
A empresa respondeu
The ability to browse in Peace( there is a lot to look at!).The products are beautiful and well displayed.This is an expensive brand,but superior to what is offered on the High Street. And- where be... Ver mais
A empresa respondeu
I went into the store to purchase some prints I'd seen online. Chris helped me navigate pre-purchase as they were out of stock. The delivery charge is high so it made sense to look at some other items... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We’re continuing to make our northern mark - this time in the heart of Newcastle, with a new concession at Fenwick, one of the UK’s most iconic department stores. Located on Fenwick’s renowned furniture floor, the new OKA space will showcase our carefully curated collection of furniture, homeware, textiles, and lighting - all designed to help customers create homes full of character, comfort, and individuality. Keep checking back for updates on our opening plans – or sign up to our emails to be the first to hear about the exciting celebrations we have in store.
Informações de contato
Northumberland Street 39, NE1 7DE, Newcastle upon Tyne, England, Reino Unido
- 01916 911532
4,8
Excelente
78 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Girls in Newcastle fenwicks absolutely…
Girls in Newcastle fenwicks absolutely delightful . Nothing too much trouble!
22 de março de 2026
Resposta da OKA - Newcastle
Dear Mrs Ciliberti,
Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Newcastle Fenwick store, and we’ll be sure to pass your kind words on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Excellent service with sofa purchase in…
Excellent service with sofa purchase in store and delivery too.
14 de março de 2026
Resposta da OKA - Newcastle
Dear Adrienne,
Thank you for your kind review. We’re so pleased to hear everything went smoothly with your purchase and delivery.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Beautiful quality rug
Viewed the item in Newcastle and follow up Customer service friendly and helpful, delivery was efficient with a choice of when to receive the item. THe quality of the rug is lovely although a little pricy compared to some similar items
10 de março de 2026
Resposta da OKA - Newcastle
Dear Caron
Thank you for your kind words. We're so pleased to hear that you received such friendly and helpful service from our Newcastle store and our customer service team. We are delighted that delivery went smoothly and you are happy with your Rug.
Your feedback means a lot to us.
Best wishes
OKA
What’s not to like?!?!
What’s not to like? Great design and service. Don’t go anywhere else for home furnishings. Oh, the team are uber helpful too! You really can’t ask too much of them. Thanks Annie et al!
4 de março de 2026
Avaliação não solicitada
Resposta da OKA - Newcastle
Dear Robert
We appreciate your fantastic feedback! We're delighted to hear that you enjoy our product designs, service, and the Newcastle team's helpfulness. It is always wonderful to know when our team create a positive and memorable experience.
Thank you for your continued support!
Warm regards
OKA
Helpful and informative staff
Helpful and informative staff
Great sofas, goid price, prompt delivery. Really pleased with look and quality of the two sofas we bought.
17 de fevereiro de 2026
Resposta da OKA - Newcastle
Dear Philip
We’re so pleased to hear that your visit to our Newcastle concession was such a positive and enjoyable experience. It’s lovely to know you’re so happy with your Sofas.
We really appreciate your kind feedback and hope to welcome you back again soon.
Kind regards,
OKA
Fantastic Service
Victoria in Fenwicks OKA Newcastle provided the most excellent customer experience. We were looking for a cushion to support my Mum's spine, and Victoria provided a full range for us to try, including varying cushion pad sizes. She provided an excellent and patient service throughout. We also bought a set of placemats/coasters, and again Victoria offered a number of options. A beautiful concession with first rate service. Highly Recommended.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da OKA - Newcastle
Dear Susan,
Thank you very much for taking the time to leave such a thoughtful review.
We are truly delighted to hear about your experience and that Victoria was able to provide such attentive and patient assistance. It is especially rewarding to know that she helped you find the right solution for your Mum, as well as supporting you with your additional purchases.
Your kind comments are greatly appreciated and will be happily shared. Thank you again for your recommendation.
Kind regards,
OKA
"Five stars for the exceptional service…
"Five stars for the exceptional service from Victoria at Oka in the Fenwicks store in Newcastle.
Shopping for interior pieces can be stressful, but Victoria made it effortless helping me choose a lovely sofa and cushions for my living room.
It's rare to find such genuine, personalized care these days,Oka is lucky to have such a lovely lady so if you're looking for someone who truly understands design, ask for Victoria.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da OKA - Newcastle
Dear Philippa
We’re delighted to hear you received such fantastic service from Victoria at our Newcastle concession. We are committed to providing exceptional customer service, and it's wonderful to know that Victoria's expertise and dedication made your experience so enjoyable.
We truly appreciate your feedback and will ensure that this is shared with Victoria, and the wider team. We thank you for your support and wonderful comments and hope that you will visit us again soon!
Warm regards
OKA
Annie and Izzy made our shopping…
Annie and Izzy made our shopping experience a delight.
With a knowledgeable and supportive approach they were exemplary
30 de janeiro de 2026
Avaliação não solicitada
Resposta da OKA - Newcastle
Dear Robert
Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one. It’s wonderful to know that Annie and Izzy provided the care and attention needed to make your visit so enjoyable.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Staff are a credit to Oka
Such friendly, helpful staff at Oka Fenwick Newcastle. Christopher and team made my visit a dream! Christopher went out of his way to help with my purchases.
The way they curate the space is fabulous, nothing is too much trouble even when busy.
28 de janeiro de 2026
Avaliação não solicitada
Resposta da OKA - Newcastle
Dear Julie
Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one It’s wonderful to know that Christopher, and the team, provided the care and attention needed to make your visit so enjoyable.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Made buying a sofa painless
Staff overall, but particularly Chris the manager, were extremely helpful over several days, looking up options for me from the info I gave them.
Going that extra mile to ascertain what it was I was after and pointing out other possible options where they thought them appropriate. Couldn’t fault the service.
17 de janeiro de 2026
Resposta da OKA - Newcastle
Dear Mrs Humphreys,
Thank you for taking the time to share your feedback. We’re delighted to hear about your experience in our Newcastle store, and we’ll be sure to pass your kind comments on to Chris and the wider team. It’s lovely to know you felt so well supported throughout, and we hope to welcome you back again soon.
Kind regards,
OKA
Oka experience
Products are good but all credit to the staff, friendly, helpful and make the purchase enjoyable
14 de dezembro de 2025
Resposta da OKA - Newcastle
Dear Nicholas
We're delighted to hear about the excellent service you received. It's wonderful to know that our team was helpful and friendly in assisting you in making the perfect choice. We appreciate your kind words and are glad you enjoyed your shopping experience.
We appreciate your support and hope to welcome you back again soon.
Kind regards
OKA
Excellent customer service from Victoriafrom…
Excellent customer service from Victoria, the interior designer based in Oka, Fenwicks, Newcastle Upon Tyne.
Victoria has been a huge help, sourcing lampshades and bases for us. Ideas we would never have thought of without Victorias help.
The Oka concession in Fenwicks is magnificent, full of fabulous exciting items, a breath of fresh air from the usual bland items in John Lewis.....
23 de novembro de 2025
Avaliação não solicitada
Resposta da OKA - Newcastle
Dear Julie,
Thank you for your wonderful review. We’re so pleased to hear that your visit to our Newcastle concession was such a positive and enjoyable experience.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.