took my money won't pay my winnings if I don't get it soon I'm smashing the fruit machine with a hammer and when you replace it I'm gonna do it again and again
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Veja o que dizem as avaliações
DO NOT USE. Deposited £40 times with no problems on a QR code in a pub, I had won £110 went to withdraw and came up my details weren’t correct even though I had only just deposited using same ca... Ver mais
A empresa respondeu
Initially, they took a while to respond to emails but became more responsive after persistent emails. I got an amount of money to withdraw no they’ve “encountered a problem due to technical issues”... Ver mais
Withdrew £140 from the machine and I have not received my payment after weeks. I send regular emails to which I get a copy and pasted email in return. They have used the wrong name before and alway gi... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
OKTO is a leading fintech firm specialized in providing innovative digital payment services and applications. Our bespoke 360 cashless payment environment is designed for the mobile world connecting online and retail platforms through smartphone technology, while its offering comprises digital banking, mobile payment, and retail solutions.
Informações de contato
Dorilaiou 10-12, 11521, Athens, Grécia
- +30 211 1033600
- info@oktopay.eu
- oktopay.eu
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
scammers
took my money won't pay my winnings if I don't get it soon I'm smashing the fruit machine with a hammer and when you replace it I'm gonna do it again and again
Scammers
3 mounts can’t withdraw money from Okto wallet, support don’t help , always same response, i try many time withdraw money to my iban , or bank card.. always rejected. They say wait 3- 6 days , and after nothing. Poor scam company!!

Resposta da ΟΚΤΟ
Withdrew £140 from the machine and I…
Withdrew £140 from the machine and I have not received my payment after weeks. I send regular emails to which I get a copy and pasted email in return. They have used the wrong name before and alway give the same answer saying that it has been passed to the relevant department and they are dealing with it. This is clear some kind of ponzi scheme like scam. Avoid at all costs. I can almost guarantee that they will reply to this review saying please email us and we will resolve this issue yet they won’t do anything to help me.

Resposta da ΟΚΤΟ
Company is an absolute scam
Company is an absolute scam. Lie constantly and always company up with the same lies

Resposta da ΟΚΤΟ
Won £200 on fruit machine but still…
Won £200 on fruit machine but still waiting funds tp go back to my bank. They don’t have customer service phone number only email and they don’t reply to emails

Resposta da ΟΚΤΟ
DO NOT USE.
DO NOT USE.
Deposited £40 times with no problems on a QR code in a pub, I had won £110 went to withdraw and came up my details weren’t correct even though I had only just deposited using same card.
After 3 weeks and emails going back and forward I still have no date when it will be paid absolute scam would not use again.

Resposta da ΟΚΤΟ

Resposta da ΟΚΤΟ
MASSIVE SCAM
MASSIVE SCAM! Had £20 that was never deposited and another £20 that I tried to withdraw that I never got back. From other reviews this ‘error’ has been ongoing for years.

Resposta da ΟΚΤΟ
No customer support. Deposit never arrived.
They claim that their deposits are instant. I deposited 100$ on their OKTO Wallet and I've never received my funds. I am constantly getting ghosted by their support team and I'll issue a chargeback soon enough if they don't fix this in time. Absolutely no reason to deal with them as there are way better platforms than them... Shame.
Scam
Scam! They take money and their website/ app is so bad to load. Machine not credited and no way to contact them. Scam! Avoid using scan to pay if it says OK
Scam scam scam
Scam scam scam, they take your money, don't upload it and take absolutely forever to send it back, even if they do that is, give you a time frame and it doesn't happen within that time

Resposta da ΟΚΤΟ
Φανταστείτε ότι είστε με τους φίλους…
Φανταστείτε ότι είστε με τους φίλους σας. Περνώντας υπέροχα. Κλαίνε γιατί έχουν απομακρυνθεί. Αποφασίζεις να παίξεις στους κουλοχέρηδες, σε κάνουν να νιώθεις καλά. Σε κάνουν να νιώθεις νικητής. Σε κάνουν να νιώθεις ότι έχεις καταφέρει κάτι στη ζωή, σε κάνουν να ξεχνάς όλα σου τα δεινά. Μετά... σου τα ξεσκίζουν όλα αρνούμενοι να πληρώσουν, θυμάσαι ότι ο καλύτερος φίλος σου στη δουλειά σε αφήνει για γυναίκα. Η νύχτα σου έχει καταστραφεί. Το μόνο που έχετε είναι αποδείξεις από τη βραδινή έξοδο για να τις θυμάστε καθώς η θεραπεία είναι πολύ ακριβή. Αλλά η λήψη αυτής της αμοιβής θα είχε αφαιρέσει ένα μικρό μέρος αυτού του πόνου. Τι σκληρή παρέα είστε.
DO NOT USE
DO NOT USE
I deposited money via a fruit machine QR code in the pub. It was difficult enough to set up the account but withdrawals are an absolute nightmare they keep saying that the details I used to set up the account now can't be verified to withdraw and asking for obscure information like my tax ID. This site isn't safe and should be closed down immediately
Can't withdraw money
Can't withdraw money. Always been fine when I tried to withdraw 20-50 pounds, now I try to withdraw over 100 and they say there is a problem and apparently been investigating for two weeks without any solution. Terrible.

Resposta da ΟΚΤΟ
Used a qr code £20 on scammers
Used a qr code tried to put £20 on a gambling machine fraud phoned said they tried getting £100 × 10 gift cards in 4min and was repeating on every possible site. And card was cloned. Avoid at all cost! Notified the pub who phoned the company. It is a different company not from the machine hire. And after reading other reviews this is shocking.

Resposta da ΟΚΤΟ
Scammers
Scammers, they also take all your banking information
Nonsense
Initially, they took a while to respond to emails but became more responsive after persistent emails. I got an amount of money to withdraw no they’ve “encountered a problem due to technical issues”
Lord knows the number of years this would take.
I live in the UK and it’s horrible they don’t have a customer service number to call.
Horrendous scammers
Horrendous scammers. Take money make every excuse not to pay out. Fraudsters
Worst ever
Worst ever, I can't withdraw I got upgraded to standard to withdraw my money next time I look I am at basic again no money after 4 days in my bank now they say there was a problem . I have used drivers license and passport with them saying can't verify. I recommend no one using this
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