Exactly the same experience as others. £150 dresses arrived two weeks than expected on 9th September 2024 I paid £25 for recorded delivery to the address stated. It was returned Royal Mail from them... Ver mais
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Veja o que dizem as avaliações
SCAM I’m so disappointed. Spent way too much on my order thinking this was a legit UK brand and that it would arrive quickly before a trip away. It took months to come. Each garment was a disaster,... Ver mais
Do NOT read the seemingly good recent reviews as they are fake. Product arrived completely different to what was advertised. Flimsy, quite frankly gross material that looked nothing like the picture.... Ver mais
Spent over £150 on clothes only for them to be terrible quality. Then had to spend £24 to return as instructed by the customer service email (clearly all just ChatGBT responses) only to now be told 2... Ver mais
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Was very unsure to order from this…
Was very unsure to order from this website after realising it was coming from china instead of uk, I received my order on time it’s great quality and looks exactly as it did on the model over all I’m very pleased with this order and will buy again with plenty time to receive for my next outing.
A month to arrive and missing items
Ordered 3 dresses on 20th November. I emailed twice asking where they were, the delivery did not state it would take weeks to arrive. The reply was AI advising it was due to black Friday demand... ordered a week before black Friday. Finally had a delivery of one out of my 3 dresses today. No idea where the rest are. Quality is awful, absolute scam. I've emailed and no doubt I'll get a reply from an AI bot telling me how sorry they are. Do not use!
Appalling service
Appalling service. Ordered a dress in August and did not arrive until December. Customer service was terrible and they felt it was acceptable to charge me extortionate return costs after waiting months for a dress to arrive.
Avoid at all costs
Biggest scam ever
Biggest scam ever. I can’t get my money back after not receiving the first parcel I ordered back in October, they refused to refund me, insisted on sending another and now that hasn’t arrived either. DO NOT ORDER FROM THIS PLACE, all you will do is lose money.
The biggest scam on the internet
The biggest scam on the internet! I ordered a dress for a black tie event and I am extremely disappointed. It took over 3 weeks to arrive and the dress is not even hemmed! It is the cheapest piece of fabric, see-through and the worst quality. I contacted customer services and returns are between £25 and £30. Baring in mind this is what I paid for the item. Customer service sent me an automated email that is clearly a template as I received the exact same email twice! This is embarrassing. Please, please do not buy from this website. The reviews on the page are clearly fake. Save your money and buy elsewhere.
So don't order from this site...I…
So don't order from this site...I thought it was UK based and refunds were accepted within 30 days ...my order took two weeks so arrived whilst I was at said wedding ...I ordered several for choice. trying to return was a night mare as they just wanted to give me a partial refund and keep the dresses ...I'm still awaiting my refund because the package which is being tracked by both myself and Olivia may China is still in customs !! This has been going on since October !!!
Absolute scam...
One star is too much. The order took weeks to arrive, wgen it finally did it was extremely poor quslity rubbish. Looked at returns process, it will cost more to return the dress to Asia than the dress cost. Absolute rip off..please don't waste your money on this scam.
Can’t believe I got sucked into this…
Can’t believe I got sucked into this scam I have been waiting a month for my order although they said it would be 3-5 days . My daughter ordered from the same site I can only describe the two track suits she ordered as total garbage , the fabric was an arts and crafts felt and same story pay the postage to China or keep and get 10% back . After 3 months of haggling they eventually offered 60% back but are still yet to pay ! Fortunately I purchased through Amex who have reversed the charge . My daughter is now going to report them to trading standards .
Absolute joke, avoid!!!
I received my order after over a month.
I'm not sure how they are even allowed to use the images on the website as the products are not even close to the shite quality they actually are. Awful material, extremely cheap looking and an absolute con in terms of returning.
Money thrown away
i checked reviews before ordering and there is another company with similar name based in Netherlands who had good reviews... my mistake. Despite the claim that they are based in UK, this company is obviously in China. Half of the order has not arrived. What arrived is poor quality, mostly synthetics. Impossible to return. Don't bother
The best!
They offer such a wide variety of styles to choose from, and all their pieces are made with top-quality materials. The dress I bought is incredibly flattering, and I can’t wait to use this site for all my special occasions. I’ll definitely be ordering again and recommending it to everyone!
PLEASE AVOID AT ALL COSTS
PLEASE PLEASE PLEASE! DON’T WASTE YOUR MONEY. The order arrived late all the way from China: Extremely poor quality and fit. If you try to return you’re responsible for the shipping costs, then the return always, always gets stuck at custom in China. How convenient. Basically a stunt so you will never get your refund back! Please report this website, and hopefully they will be closed down!
SCAMMMM
SCAMMMM ! DONT GIVE THEM YOUR MONEY AND LET THEM WIN! Don't purchase or use the website- it took 4 months to get my order that looked completely different to the pictures on the website- I had to pay £22 for a refund to send to China - recorded delivery- and even after providing evidence it was sent and received they are still refusing a refund saying they haven't received it - WORST EXPERIENCE -
I'm completely obsessed
I’m completely obsessed with Olivia Mae! I can’t get enough of their dresses and jumpsuits. Every time I wear one, I receive so many compliments because their pieces accentuate your body beautifully. I just ordered a new outfit for New York and can’t wait for it to arrive 🙌 Highly recommend!
The bag I purchased was in excellent…
The bag I purchased was in excellent condition—practically like new! The price was fantastic, and the item was carefully packaged, arriving just days after I placed the order. Communication throughout the process was outstanding. Great job! It’s wonderful to experience such top-notch service. I would definitely buy from this company again.
Terrible quality items
Terrible quality items, nothing like the pictures. Will not issue returns. AVOID
I wish I’d come here first to read the…
I wish I’d come here first to read the reviews!!
Ordered a black dress and it’s nothing like the pictures advertised. Looks shocking on and is cheap fabric.
Return address is china and I’m going to suck it up and take the 30% refund or I’ll be down even more money by paying £22 for it to be returned.
Won’t ever buy from them again
AVOID
Do NOT read the seemingly good recent reviews as they are fake. Product arrived completely different to what was advertised. Flimsy, quite frankly gross material that looked nothing like the picture. The dress was unwearable, went straight in the bin where it belongs. These guys are not situated in the UK like they are trying to imply. Check the returns policy, you won’t be able to get a refund or return the item either. DO NOT use these guys.
I regularly order from Olivia Mae
I order regularly from Olivia Mae and have always been a fan. The website is user-friendly, and the ordering process is simple. The clothing follows the latest trends. My only suggestion is that it would be nice if the shopping bag took up the full screen, rather than just a narrow strip on the right side.
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