We called Oncourse and scheduled to have our water heater checked on Tuesday, 09-15-2026. I was pleasantly surprised that they were able to send a team that morning to replace the unit which was leak... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The whole experience went very well from my first phone call till final installation. My Technician, Thomas, was very friendly, kind and did an excellent job explaining the issue, what needed to be... Ver mais
A empresa respondeu
Representative answered phone on the third ring and after explaining my needs and concerns, she scheduled me immediately to have the repair completed the next day. She also scheduled me with the con... Ver mais
A empresa respondeu
Had someone come out to look at washer since it was making noise....was transmission which you do not service....when I tried to do laundry....I pushed the right buttons but now there is not water com... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Informações de contato
Estados Unidos
- oncourse.com
4,4
Excelente
476 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Important factors for me at the time of repairs.
The most important things for me when being serviced by a company is 1st being on time, 2nd to give you complete details if there is additional work needed to be done from what you had been quoted. 3rd being professional and 4th respects your home during repairs and cleans up after the repairs.
8 de julho de 2026
Resposta da Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Resposta da Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
The repairs were completed by…
The repairs were completed by professional personnel
8 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Ross & Team were great.
The service rep assigned to us (Ross) was a HUGE help in our experience with Oncourse Home Solutions as were the two repairmen that installed our new Carrier unit. The 3 of them made this process easier than how it all began. KUDOS GUYS!!!!! Our only complaint, the hours of waiting on hold & miscommunication by customer service.
5 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
service and solution
24 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
The dryer was fixed
24 de junho de 2026
Resposta da Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Fast friendly professional and courteous
Fast friendly professional and courteous
1 de julho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Awesome Experience
Prompt, professional, friendly service and excellent Carrier HVAC products and workmanship. Purchase was made with technician, Raul Carrillo late Tuesday afternoon, 6/30 and installation was fully completed on 7/1. He went out of his way to get next day installation due to the extreme heat. The installation technicians, John Lopez & Anthony Milani did an awesome job with the installation and clean-up. It was an amazing experience from start to finish. I highly recommend Oncourse Home Solutions!
29 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Technician arrived on time and is very…
Technician arrived on time and is very knowledgeable in his field
2 de julho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Helpful service
Helps us to keep up on our home mechanical equipment maintenance. The one improvement I would suggest would be to have an online means of initiating a service or maintenance action.
1 de julho de 2026
Resposta da Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
United heating and AC doid a great job.
29 de junho de 2026
Resposta da Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
A lot of improvement at Nicor Home…
A lot of improvement at Nicor Home Solutions from calling and asking for certain service to its technicians
response time and service.
2 de julho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Excellence le
The technician who was knowledgeable, efficient, friendly and overall a good guy?
22 de junho de 2026
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Resposta da Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
They where on time for the appointment…
They where on time for the appointment that was scheduled
24 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
No hot water!
I called because my water was not hot any more. Oncourse said I could get a new water heater. They called a plumber and got someone out the same day. I was pleased with the ease of service. No more cold showers.
23 de junho de 2026
Resposta da Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Great service technician explained…
Great service technician explained everything that was being done and the reason for the repair.
1 de julho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Friendly
Friendly, knowledgeable staff that assessed and installed the correct part efficiently.
25 de junho de 2026
Resposta da Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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