We called Oncourse and scheduled to have our water heater checked on Tuesday, 09-15-2026. I was pleasantly surprised that they were able to send a team that morning to replace the unit which was leak... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The whole experience went very well from my first phone call till final installation. My Technician, Thomas, was very friendly, kind and did an excellent job explaining the issue, what needed to be... Ver mais
A empresa respondeu
Representative answered phone on the third ring and after explaining my needs and concerns, she scheduled me immediately to have the repair completed the next day. She also scheduled me with the con... Ver mais
A empresa respondeu
Had someone come out to look at washer since it was making noise....was transmission which you do not service....when I tried to do laundry....I pushed the right buttons but now there is not water com... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Informações de contato
Estados Unidos
- oncourse.com
4,4
Excelente
476 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Zack did an amazing fast job…
Zack did an amazing and fast job getting the part and returning to replace the broken one on our almost 25 year old frig… thanks Zack
26 de junho de 2026
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Wonderful service technician!
26 de junho de 2026
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Great Experience
Set up the appointment great showed up on time great customer service great problem resolution
29 de junho de 2026
Resposta da Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Great way to keep your water flowing!
Great way to keep your water flowing!! So easy to use, called and they scheduled me with a plumber whincame out within an hour, despite not being a true emergency. Didn't pay a dime. Highly recommend this company.
29 de junho de 2026
Resposta da Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Ben identified the issue and resolved…
Ben identified the issue and resolved it quickly. Chris was a very good ass’t. They cleaned the area. Very sharp, knowledgeable, friendly guys!
29 de junho de 2026
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
The technician was friendly and…
The technician was friendly and helpful, explained everything so I could understand it, I will recommend this company to friends
22 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
I would not recommend Oncourse Home…
I would not recommend Oncourse Home Solutions. After I cancelled my coverage, they still billed me for another month. Crooks!!
Don't sign up!
06.26.26 On course contacted me by phone. The Director told me they would remove their fee of $44.87 from my Consumers Energy bill. I also asked him to send me an email to verify that information so I can forward Consumers Energy. He told me they don't send that kind of information. To me, this sounds very odd, like what is going on?
31 de maio de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
What went wrong Drop my coverage
What went wrong? I was responding.
18 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
oncourse home solutions is very…
oncourse home solutions is very reliable. Anytime I have a problem, I can call and get service scheduled in a timely fashion.
22 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thanks for sharing your feedback, we value all feedback and use it to improve our services and offerings. We’re BBB-accredited with an A+ rating and support nearly 2 million homeowners with optional home protection. If you’d like more information, please contact us at (855) 800-5195. Our live phone agents are available 24/7.
Hvac maintenance appt rained out
Hvac maintenence appt was canceled due to rain. I called to reschedule & was given 6 more weeks out, which put me at the end of the line. I expected to get a re-schedule immediately or at least within 5 business days.
11 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
The staff was very patient and helpful
The staff was very patient and helpful. They worked until the matter was solved.
15 de junho de 2026
Resposta da Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Service man was wonderful!
22 de junho de 2026
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Very friendly
Very friendly, personable and definitely knows what he's doing and did it very well
17 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
They lower the price of my order
1 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
So far the service has been great
So far the service has been great. Although disappointed Consumers Power doesn't handle the insurance any longer .
16 de junho de 2026
Resposta da Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Technician was competent
Technician was competent, knowledgable and professional. Thanks for a great vetting job!
16 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Resposta da Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Online Issue
Your associates did a great job, they tried to help. However, it took 3 calls before someone found the 8 digit claim number that began with a zero. ( which was not included on any of my papers). Then the link didn't recognize the claim number, to much work for the quickest track.I had to scan and email
It would be nice to talk to a state-side representative
19 de junho de 2026
Avaliação não solicitada
Resposta da Oncourse
Thanks for sharing your feedback, we value all feedback and use it to improve our services and offerings. We'll use this feedback to improve.
Oncourse solutions did a great job!
2 men came out and did a great job. It was nice not having to pay $800.00 to get the sewer running freely. They were friendly and courteous and new exactly what to do.
22 de junho de 2026
Resposta da Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Excellent service
Excellent service! Our main drain was clogged and we also had a clogged pipe where the washer drains. Both were cleared and are working much better. Very happy with the results, thanks Oncourse!
17 de junho de 2026
Resposta da Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
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