Matte, dry, shedding, crunchy, dusty
I’m extremely disappointed with my experience. I purchased $763.96 worth of hair from Ondibu, and after storing it safely and having it professionally made into a wig, the hair began severely shedding, tangling, matting, and remaining extremely dry within the first week of wear. I contacted Ondibu to try to resolve the issue, but my request for a refund was denied based primarily on their 7-day reporting policy. I understand companies have policies, but I expected much better quality and customer service given the price and the company’s claims about its hair. The hair is a matted mess and disgusting and so is their unprofessional customer service more mad about a TikTok that i made of THIER trash product than the fact that they have trash product. Save your money. Clearly Ondibu needs $800 more than me.








