Spoke to Joe today with a query regarding breakdown cover. How refreshing it was to have someone answer questions so clearly without the use of jargon. He was able to explain the differences straight... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Just had a chat with Joe who helped me not make a massive mistake over no claims bonus ! Thank you Joe fast and helpful on what could have been costly Go compare is an excellent site though with cl... Ver mais
I had a live chat with Joe he was so nice in his chat answered by query without hesitation and was very clear in responding to what my question was I have a piece of mind now as he sorted it... Ver mais
The portal hasn’t been working well. I found logging onto a chat challenging but when I did. I had Shanice and she was able to deal with my issue straight away and also removed the £5 admin fee for th... Ver mais
Detalhes da empresa
Escrito pela empresa
At One Direct, we believe insurance should be simple, stress-free, and tailored to you. That’s why we’ve built an entirely online experience designed to put you in control—no paperwork, no call queues, just straightforward cover when and where you need it.
Informações de contato
Reino Unido
- onedirectinsurance.co.uk
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Great support from Shanice
Insurance application
I needed to provide additional information for my insurance application. Shanice was my point of contact online providing great support and advice which enabled me to complete the insurance of my car. She is a credit to the company and would recommend you and her services to my friends and colleagues .
low price to get to the top on…
low price to get to the top on comparison websites but £3000 excess. DO NOT TOUCH THIS COMPANY WITH A BARGEPOLE
Updating my policy - thank you Shanice!
Shanice was excellent in helping me to update my policy today huge shoutout to her she is a credit to OneCall
Spoke to Shanice today who did a…
Spoke to Shanice today who did a wonderful job in guiding me through my changing vehicle policy, thank you Shanice
Very quick and efficient service from…
Very quick and efficient service from Shanice.
Thank you
Easy to deal with
Shanice, dealt with my enquiry in a fast and efficient manner.
I was having difficulty in setting up…
I was having difficulty in setting up my car policy ,Shanice was so very helpful and patient,well done
I couldn't believe how easy it was to…
I couldn't believe how easy it was to get qoute on new car take the private plate of and change it was unbelievable. I would highly recommend this company very very good service
Shanice was very helpful to me changing…
Shanice was very helpful to me changing my direct debit start date shanice has been very helpful everytime I've got in touch shanice keep up the good work
Sounds absolutely Awful
Sounds absolutely Awful. I was given a Low quote because the actual Excess was well over£3000 pounds!!!. How on earth can an insurance company get away with this ... I have a two year old car so it's worth a lot more that 3Grand. This lot should be shown the Door in my opinion. Terrible 😔
Fantastic service
Fantastic service and very accommodating of our circumstances and situation
Shanice helped online
Shanice helped online. Online chat was a little slow, but my cancellation due to selling my car was processed in less than 5 minutes 👍
First time using one direct online…
First time using one direct online services.
I found Shanice very prompt and efficient
Shanice was very helpful with the…
Shanice was very helpful with the questions that i asked
I had a problem with changing my policy…
I had a problem with changing my policy and jack helped me from start to finish Thank you Jack great job
All the best
Graham
I had difficulty editing my policy on…
I had difficulty editing my policy on line and started a chat with Jack A Who very quickly sorted my issue out
in double quick time.
Great service
Just set up new policy & Jack was absolutely brilliant, fast and efficient in helping me, thanks Jack x
Registration number change
Shanice B Via the live Chat Sorted out my request very efficiently. i am very happy with her service.
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