One Click Insurance  Avaliações 4.875

MX2 developed a good understanding of my requirements and put forward several options for my consideration, without any pressure. The end result was a renewal price that was substantially cheaper than the lowest quote received from elsewhere. And the price is fixed for 3 years, cancellable at any time.

MX2 very helpful all questions answered was happy to renew

My renewal went up by 30% based on the same details. When I gave notice not to renew the price miraculously dropped to exactly match the best price I had found.

Leanne LE6 was fantastic. An absolute pleasure to deal with.
Thank you

Tyler was very efficient and pleasant to work with achieving a result I was happy with.

You was brilliant you help me loads thank you very much

Dealt with Tyler,I had a renewal quote for the car but had a cheaper quote from another firm.
He managed to get my car renewal very close to the other one I had and was really helpful throughout. Happy as I prefer dealing with the same firm if possible so you don't have to go through all the questions a new company ask you. Thanks Tyler,

First of all LB5 was most helpful with all of my requests and questions. However I was extremely unhappy that the company could not switch my new vehicle onto my existing policy and said I had to cancel it and set up a new one. They then told me I would not be eligable for any refund with 4 months of the policy to run. Very disappointed

Although I initially had problems using the links in the e mails. I found a way by clicking on the One Click Logo. I then had an issue with my proof of NCB uploading but this was rectified by a very helpful person called Sienna on the live chat.

PE2 was kind & helpful ~ very patient when explaining my queries. Thank you.

Absolute nightmare, bring back landline phone calls, so much easier and a lot less stressful

I had been locked out of my account due to a change email address. Meilssa sorted this out for me online, and everything is working correctly.
Great use of online support.

Really efficient service fromEF3. Thanks

Finally an insurance company that has everything as standard for a great price. The web app allows for quick and easy access to your documents and policy information. Customer support can be accessed via a phone call, yes a real person to talk to or via online chat, which is super fast.
Adam who I chatted to was pleasant, knowledgeable and swift in dealing with my enquiry.

Initial quote was expensive,needed cover in a hurry.Initial payment high,cancelling took a long time,had to divulge detail of cheaper offer.Cost £100 for one weeks cover. No breakdown of cost given at time of cancellation,and unable to find detail on portal.Feels like sharp practice.

Excellent service good communication

Fast efficient reply and answers from SB8

Good service from TM7 on the phone to get a second car covered - but rather too long waiting to get through