Update: Issue has been resolved!!! They gave me my account back and my points too. Really enjoyed this site for years and spent my time completing surveys everyday ( I completed the surveys honestly a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fantastic Survey site have been a member since for as long as I can remember. Short surveys lasting 3 to 4 mins sometimes less. I normally cash out about every 5 weeks sometimes may be longer but not... Ver mais
A empresa respondeu
With so many survey sites ripping people off and scamming them out of time and money, it’s refreshing to find a site that values its survey takers. Onepoll are trustworthy, they pay fairly for your ti... Ver mais
A empresa respondeu
I've been a member of OnePoll for many years, easy little surveys, quick to do and payout regularly. I had a problem recently and Rachel in member support, could not have been more helpful and supp... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Informações de contato
Reino Unido
- members@onepoll.com
- onepoll.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 89% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Issue when trying to claim my reward payment
When trying to claim my reward payment, I was unable to complete the BACS details and the points disappeared from my account, but the payment was never activated.I emailed Rachel Knight who answered extremely promptly and sorted the issue straight away. Thank you so much Rachel! Excellent service!

Resposta da OnePoll
I love doing one poll surveys.nice and…
I love doing one poll surveys.nice and short,easy to do. The payout soon adds up. Any concerns email them and Rachel Knight replies within an hour and sorts the problem out. I had a problem and my account was blocked but Rachel sorted it out.

Resposta da OnePoll
I’ve had a good experience with OnePoll…
I’ve had a good experience with OnePoll so far. The surveys are generally quick, interesting, and easy to complete. I like that payments are reliable and you can cash out once you reach the minimum balance. It’s a straightforward way to earn a little extra money in your spare time.

Resposta da OnePoll
Always helped with the payment issues…
Always helped with the payment issues good customer support.

Resposta da OnePoll
Excellent company.Lots os…
Excellent company.Lots os surveys.Prompt payments.

Resposta da OnePoll
Nice surveys
Nice enjoyable surveys which are quite short to complete and very interesting also. Rewards are paid fast - great customer service, too. Highly recommend, hence the Five Stars.

Resposta da OnePoll
Takes a while to get to cash out but…
Takes a while to get to cash out but the surveys are very short which is a bonus. Payment takes about nine days once claimed at £20. Goes straight into PayPal.

Resposta da OnePoll
Onepoll great fixed problem had to send…
Onepoll great fixed problem had to send I’d and selfie as asked because I changed my address.

Resposta da OnePoll
They've put my account on hold for no…
They've put my account on hold for no reason. I've been regularly doing surveys haven't been screened out or given wrong information l've got quite a few points towards my £20.
The reply back for ID is not something l should do even if this Company is genuine l'm now seeing lots of other similar complaints like mine.
I asked for an explanation was told that they couldn't tell me, really?
If this isn't sorted as its the principle of the matter then l feel strongly that everyone's account will go the same way.
I'm not one to just let this go after giving them a lot of my time, information to help them for a few years at least. Been problems in the past which l had to sort it out even though it was their fault.
They are still sending me surveys
Tell me how am l meant to do them if l cant access my Account?

Resposta da OnePoll
Rachel was very helpful in sorting out…
Rachel was very helpful in sorting out a problem that I had with getting my PayPal reward.

Resposta da OnePoll
I just Completed my Account
I just Completed my Account, and Email them Yesterday if I could use My Colleagues PayPal Email to redeem, while my Own PayPal is still Under supervision, They Refuse to reply me yesterday, I messaged them again, that I haven't heard a reply from them, Next this This Morning, they Blocked My Account and sent me a Message that They Made a scan, and Blocked my Account, For What Reason, for Emailing them, you get blocked, and Asked you to Provide your ID And you holding it also, who does that, So Now Onepoll Has Took my Time and Cash of £20, Real
Scammers, They Get you to answer Survey and Refuse to pay you, if you Wants, To block, Block them while they are still starting the ACC, not When they Place payment you Reject It, I have read many Comments Here, But Now I experience it, Real Scammers, I will The UK Authorities could look into this Website and see The way they dupe members

Resposta da OnePoll
OnePoll won't pay out unless you provide personal information
Quick to send me surveys when I signed up, but when I tried to redeem my points OnePoll rejected it and froze my account. I emailed them asking why and they had done this and they said they "seemed" to have found irregular or missing information or possible links to other accounts. They then asked for a photo of my photo ID, a separate photo of me holding the ID, and proof of UK residency! They should have asked for this when I signed up, as I would never have gone through this palaver just to do a few surveys. Keep my £20 reward that you don't want to pay and close my account!

Resposta da OnePoll
Fast response to reported problem
Made contact to report a relatively minor problem. The issue was considered and a solution found within the hour. Just can't ask any more than that. Well done OnePoll - keep up the good work.

Resposta da OnePoll
Waste of time and possible scam
After spending hours of my time on surveys, plus all the surveys you start and then they say, you're not eligible for the survey, and only getting half way to the cash out point, they blocked my account and said I was in another country. It may be because I use a VPN, though it' always set to the UK, so not sure what's happened there. They want photographic evidence of prrof of address and me holding said proof of address, but after reading other comments here, where they send this and stay blocked, I'm not going to risk sending such data that can be used fraudulantly. I'll just count moy losses and stay away. They really ow me £10 + for all the surveys I already did, but I'll never see that, and will have to chalk it up to experience. My advice is stay away from this company. Been doing surveys for years elsewhere and never had this happen before.

Resposta da OnePoll
Rachel sorted my problem immediately
For a while I've had three surveys in my survey inbox all saying that they have been deactivated by the people who posted them. Apparently they remove them when their study has finished. As they'd been in my inbox for ages Rachel kindly removed them.

Resposta da OnePoll
I’ve been a OnePoll member for years…
I’ve been a OnePoll member for years but ,like others reviewing here, I found my account blocked a couple of days ago - because I forgot to turn my VPN off on this occasion. This was frustrating but customer service dealt with it very quickly when I contacted them and reinstated my account immediately once I provided an explanation and photo id. It’s a slightly clunky process but I really can’t complain about the speed of their response. All in all I think they are one of the best in their field, offering fair payment, short & interesting surveys and good customer service.

Resposta da OnePoll
Problem with account rapidly solved

Resposta da OnePoll
Really helpful customer service
Really helpful customer service. I have contacted them on mnay occassions and every time I received quick response and detailed explanations. My issues were all resolved to my satisfaction. Their support is highly appreciated. Thank you Rachel.

Resposta da OnePoll
bit suspect
I have been with One Poll for years and have always kept up with my surveys but I tried to log in and my account has been blocked so I messaged Customers service and was told my IP address was not in the UK and what is my explanation for this, I have none because my IP address is the same one I've had for thirty years based in the UK and the same one since being with 0ne Poll. I was asked to send a photograph with me holding my UK ID, like my Passport to prove who I am As I explained I would not do this via E Mail due to the risk of Identity fraud and it all sounds a bit suspect. They now owe me for the surveys I have done but I can not access the account. Customer service unhelpful so I would think again before joining

Resposta da OnePoll
Absolutely brilliant survey site
Absolutely brilliant survey site. My favourite in fact. Decent surveys, generous points & very quick & efficient payouts.
It's a 5 out of 5 from me!

Resposta da OnePoll
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







