OnePoll Avaliações 

1.164
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic Survey site have been a member since for as long as I can remember. Short surveys lasting 3 to 4 mins sometimes less. I normally cash out about every 5 weeks sometimes may be longer but not... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have really loved doing surveys on OnePoll and was so excited to finally reach the payout threshold. Unfortunately, my account was blocked right when I was about to reach threshold and cash out my m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

With so many survey sites ripping people off and scamming them out of time and money, it’s refreshing to find a site that values its survey takers. Onepoll are trustworthy, they pay fairly for your ti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been a member of OnePoll for many years, easy little surveys, quick to do and payout regularly. I had a problem recently and Rachel in member support, could not have been more helpful and supp... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Analista de Mercado

Escrito pela empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 89% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.164)

173 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

After spending weeks consistently…

After spending weeks consistently filling out short surveys—often earning just 10p to 20p at a time—I finally reached the mandatory £20 cash-out threshold. But as soon as I submitted my payout request, my account was abruptly terminated without warning, explanation, or right to appeal.
​When you contact support, you either get radio silence or a generic blanket response citing non-specific "terms and conditions" violations. It is completely unfair to allow users to invest their time and share valuable market research data, only to pull the rug out right at the moment payment is owed.
​If there was a genuine issue or quality check flag, a reputable panel would notify the user, explain the problem, or allow a review. Deleting an account and pocketing accrued earnings right at the cash-out mark feels deeply dishonest.

​Pros: Quick, simple short-form surveys.
​Cons: Unreliable payouts right when you hit the £20 target.

​Unilateral account closures with no prior warning or justification.
​Non-existent customer dispute resolution when funds are withheld.
​Verdict:
Save your time and stick to survey platforms with lower cash-out thresholds and transparent account policies. Completing hundreds of micro-tasks only to have your final £20 reward withheld is a total waste of effort.

15 de outubro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Terminated my account for no reason!!!!!!!

Really enjoyed this site for years and spent my time completing surveys everyday ( I completed the surveys honestly and thoroughly always ). I’ve had loads of payouts via paypal which has been great, it’s been one of my favourites. But today they have randomly blocked my account and a payment from my time spent on surveys, bear in mind i haven’t done anything wrong and they just suspend my account after me putting time and effort in. Really disappointed. If my account and balance can be restored that will be great because i enjoy the survey topics and format so much. Not happy!!!!!

15 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service a great help

Needed to go in and change my email address.The customer service team were very quick to help.

9 de outubro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Top class customer service is very important to us so its great we could provide that here.

Avaliado com 1 de um total de 5 estrelas

Account closed without explanation

I was registered with OnePoll for about 3 or 4 years and had at least 2 cash withdrawals without problem. Then one day I found I could not log in to my account. I contacted them and was told "your account is showing multiple/duplicated members accounts accessing surveys from the same IP address as you, this blocks all member accounts using the same IP address. (Against our terms and conditions)" Just what I am supposed to make of this? It doesn't make much sense. If some other OnePoll member was given the same IP address, how is that my fault? I don't have any control over how my ISP hands out IP addresses! I see from other reviews on here and elsewhere that I am not the only one being accused of this nonsense. The worst thing is the complete disregard and rudeness in the way they just close your account without any notice or explanation. It's disgusting. What's more, I had over 600 points in my account which takes a long time to reach with each survey only 10-15p. My advice is: do not waste your time with Onepoll.
EDIT: Just wanted to give a response to the reply I got from OnePoll. No, I definitely was not offered the chance of an explanation or to provide ID. It was left entirely up to me to find out why the account was closed. I did try to find out whose account(s) was using my IP to fill in surveys because it seems like a security issue but was told "Clearly we cant provide you with than information." Not very helpful. I don't know why this has happened to me but I believe it can happen to anyone which is why I am warning others, particularly if you happen to have a dynamic IP address.

11 de outubro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. When we uncover multiple members completing surveys from the same IP address we flag the account immediately pending investigation because this is an indicator of potential fraudulent behaviour. You would have been asked for an explanation and offered the opportunity to provide ID. There are over 134 million IP addresses in the UK so the chances of people having the same IP are small. You have had at least 2 cash withdrawals so you know we are genuine.

Avaliado com 5 de um total de 5 estrelas

Quality & well established

This survey company I have used for many years, a well established & professional outfit who rarely have technical issues & provide quality surveys.
If on a rare occasion you have a technical issue it has always been resolved quickly. Payment is reliable & their app works well.
Good communication, excellent customer service, sum the up, a five star survey company.

10 de outubro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your wonderful review. Thank you for your help with our research

Avaliado com 5 de um total de 5 estrelas

Very helpful process

Very helpful process. I was advised whst I needed toodo in order to rectify the situation and it was dealt with efficiently

8 de outubro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Glad we could help so quickly

Avaliado com 5 de um total de 5 estrelas

Onepoll please is it a must to do ID ver

Onepoll please is it a must to do ID verification while placing withdrawal in onepoll.i wanna open an account.

8 de outubro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. We don't currently require ID at opening an account as we expect people to be who they say they are. However if we find inconsistencies during our numerous quality checks we may ask for ID

Avaliado com 5 de um total de 5 estrelas

Great Survey Site

Fantastic Survey site have been a member since for as long as I can remember. Short surveys lasting 3 to 4 mins sometimes less. I normally cash out about every 5 weeks sometimes may be longer but not much. They have a weekly draw for answering quick polls. Well worth the effort of joining would certainly recommend.

5 de outubro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you so much for your help with our research

Avaliado com 1 de um total de 5 estrelas

ATTENTION

ATTENTION, 2026 these guys are scammers I have recordings of multiple times I’ve completed a survey to the end and then they screen me, this company is so broke that they are taking information and time off people without paying them, if you guys use qmee when you see OnePoll click off, don’t waste your time on these fools scamming poor people, disgusting people.

28 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. If you use qmee please avoid us as this is not part of OnePoll. We have our own panel that we send out surveys to directly not via a third party. We do not have anybody of this name on our panel. As such I dont think we have scammed anybody but people are trying to scam us. If you are a genuine member with an issue please contact members@onepoll.com

Avaliado com 5 de um total de 5 estrelas

Great customer services

Contacted customer services via email and got a speedy and helpful reply back, highly recommend

25 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research

Avaliado com 1 de um total de 5 estrelas

Account blocked right at the payout threshold – Support ignoring emails

I have really loved doing surveys on OnePoll and was so excited to finally reach the payout threshold. Unfortunately, my account was blocked right when I was about to reach threshold and cash out my money. I am so sad because I worked really hard to answer everything honestly and properly.I have sent a few messages to the support team over the last few days, but I haven't heard back yet. I know everyone must be super busy, but I am kindly asking if someone could please look into this for me?I would be so incredibly grateful for your help to fix this technical issue so I can access my earnings. Thank you so much, I really appreciate your time.

18 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. We have no outstanding emails from a Victoria James in members@onepoll.com. We have 5 different members named Victoria James all with similar email addresses that have been blocked for having multiple accounts which is against our rules because of potential fraud. Please contact us for clarification

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, my account was blocked due to me not giving accurate responses. I apologise on the email this is because I have issues at home my mum has illnesses as well as my brother they understood and unblocked my account and I thank you so much guys. I love OnePoll. It’s one of the best survey sites and I’ll always be part of it hopefully.

23 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Whilst we have the highest possible quality standards we are always aware that there are real people completing the surveys and mistakes happen. In cases like this we try to be understanding

Avaliado com 5 de um total de 5 estrelas

Highly Recommend...Have been a member of Onepoll for a…

Have been a member of Onepoll for a number of years now and it really is a great survey site.. quick short surveys, easy to claim rewards and the most responsive, helpful and friendly admin you could hope for!!
Rachel is a star!!!
slight issue with my account recently and within a hour Rachel had sorted it out for me in the most friendly and Professional manner .. Highly Recommend
Many Thanks Rachel

23 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. It is very gratifying to get such a positive review that demonstrates that we are truly offering the survey experience and customer support our members deserve

Avaliado com 5 de um total de 5 estrelas

Trusted and fun

With so many survey sites ripping people off and scamming them out of time and money, it’s refreshing to find a site that values its survey takers. Onepoll are trustworthy, they pay fairly for your time and on the rare occasion there is an issue they sort it out quickly. In short they recognise that without honest, reliable survey takers they wouldn’t have a business. Some of the other sites should take note! I’ve been with Onepoll for many years now and recommend them without hesitation.

21 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. We really value our members and do our utmost to provide them with as good a survey experience as possible. Thank you for your help with our research

Avaliado com 5 de um total de 5 estrelas

Excellent support

I had a slight problem recently in accessing my reward payment. I have only high praise for Rachel who very patiently helped me sort this issue out. I am full of thanks for her support.

18 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. If problems arise we always do our utmost to sort them as quickly as possible so its great to hear we have done this on this occasion

Avaliado com 1 de um total de 5 estrelas

WASTE OF TIME - You owe me money

You owe me money, scammers using your site so I complete the task for them via other survery applications, waste my time. Respond with you email.

15 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. I assume you have contacted members@onepoll.com and have been told why your account was blocked but are unwilling to provide the verification provided. Didn't really understand your message so wont be responding further to a single posted anonymous malicious review

Avaliado com 5 de um total de 5 estrelas

Thanks Rachel

I had a problem and Rachel sorted it out quickly for me. I like doing their surveys, not too long and quickly adds up.

15 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research

Avaliado com 5 de um total de 5 estrelas

Reassuring and Professional Customer Services

I have been a member for a number of years and have enjoyed completing surveys.
On the rare occasions i have needed assistance i have found the support team responsive, professional and helpful. They work hard to resolve issues quickly and provide reassurance.
While this good level of service is maintained I hope to continue to be a participant in the years to come.

8 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Its really pleasing when long standing members are happy with what we do. Thank you for your help with our research

Avaliado com 5 de um total de 5 estrelas

Rachel Knight got my issue sorted…

Rachel Knight got my issue sorted almost immediately and was professional yet also personable - outstanding customer service.

11 de setembro de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Its very important to us that we provide the highest levels of customer service to our members.

A Experiência Trustpilot

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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