STAY AWAY! I have emailed 6 times, still no response! I placed an order on 29th march, evri lost it so they told me to get in touch with one pound sweets to get it sorted, no response whatsoever. Very... Ver mais
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Veja o que dizem as avaliações
This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days. I was please... Ver mais
A empresa respondeu
Purchased some Iron Brew and Highland Toffee chew bars to send to my pals down south as a wee novelty Fast dispatch and good communication throughout. Items arrived well packaged and as descri... Ver mais
A empresa respondeu
I ordered a box of 32 Cadbury starbars. Unfortunately when I received them the box appeared to be tampered with or damaged in transit. There was only 14 bars in the taped up package. I emailed the c... Ver mais
Detalhes da empresa
Escrito pela empresa
Online sweet shop selling all the best retro sweets from the 60s, 70s, 80s, 90s, 00s as well as modern sweets too. All delivered in speedy time and almost everything is only £1 per pack.
Informações de contato
Unit 7 Phoenix Industrial Estate,, WV14 0PR, Bilston, Reino Unido
- info@onepoundsweets.com
- onepoundsweets.com
3,8
Muito Bom
2 mil avaliações
Respondeu a 26% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No problem
No problems at all, quick delivery and good price.
9 de dezembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks, Christine! Happy to hear you enjoyed our quick delivery and pricing. We're here for you anytime! 😊
Och Aye the chew ... bar!
Purchased some Iron Brew and Highland Toffee chew bars to send to my pals down south as a wee novelty
Fast dispatch and good communication throughout.
Items arrived well packaged and as described.
My only gripe is paying 15p a bar for them to turn up with 10p printed on the packaging. But I guess that's supply and demand for you ... and of course being a tight Scotsman! 😉
7 de dezembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks for the feedback, Mr. T! We're happy you enjoyed the products and appreciated our service. We'll keep your pricing note in mind for future improvements. Hope your pals love their treats! 😊
Delivery was on time…
Delivery was on time everything in good condition look forward to the treats at Christmas thank you
7 de dezembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks Liz! We're so glad to hear everything arrived in good condition. Enjoy the treats, and have a wonderful Christmas! 🎄😊
Retro sweets
I bought a lot of the retro sweets and have tried the lemon bonbons and the strawberry ones and the the rosy apples and they are just as I remember back in the day fantastic, can’t wait till I try the rest will deffo be buying again
4 de dezembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks so much, Audrey! 😊 We're thrilled to know our sweets bring back sweet memories for you. Enjoy the rest of your retro treat adventure, and we can't wait to see you back for more! 🍬🍓🍋
Feel cheated
Order came pretty quickly and everything seems ok. I honestly feel cheated by the company though. I ordered 2 out of date mystery products for £1.50 each just to see what I'd get. Well, what I recieved was 2 out of date bags of crisps that when in date, sell for £1.25!!! Does feel a little bit scammy to be honest
5 de dezembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Hi Danielle, sorry to hear you feel this way. We strive for transparency and want to address your concerns. Please reach out to our customer service so we can resolve this for you. Your feedback is valuable to us.
Not yet receive an e-invoice and since…
Not yet receive an e-invoice and since I ordered all items on the 27th November and is not 2nd December and still awaiting for the items...
27 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Hi Edwin, sorry to hear about the delay! Please contact our customer service for help. They’ll be happy to assist you with the invoice and delivery status 📦.
Very quick deliver of my order
Very quick delivery. Turned up just a bit later than the time slot advised
29 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks for the feedback, Helen! We're happy you got your order quickly. We'll work on fine-tuning those delivery times. 🚚💨
Swift accurately service
Swift accurately service, great products too.
29 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks for the awesome feedback, Chris! We're thrilled you enjoyed the service and products. 😊 Looking forward to your next visit!
Fantastic
Great choice, fantastic prices, much cheaper than the shops. Fast delivery, good communication. What more could you ask for!
25 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks so much, Patricia! We're thrilled you enjoyed our service and found great prices. If you ever need anything else, we're here for you. 😊
Absolutely Avoid
Absolutely Avoid.
I made and order with these and the parcel has got lost. I appreciate, this is not their issue, however, the courier has told me the parcel is lost yet One Pound Sweets are refusing to give me a refund as of yet.
14 de novembro de 2024
Avaliação não solicitada
Loved the range and choice of sweets
Loved the range and choice of sweets
Smaller than imagined but good value for money.
One packet of cadbury snowballs were open so may want to check other packets the seam at the back in the middle had came away sweets were loose in the box.
10 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Hi Lauren! 😊 Thanks for your feedback. Sorry about the open packet, that shouldn't have happened. Please reach out to our customer service so we can sort this out for you. Glad you enjoyed the variety!
Resposta da One Pound Sweets
Thanks for the awesome review, Catherine! We're thrilled to hear you enjoyed the quick delivery. 😊 Feel free to reach out anytime!
Excellent Website
Excellent service from beginning to end. Easy to navigate website, large choice and great offers. Delivery was very quick. Really happy with my order
18 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks so much, Rachel! We're thrilled to hear you liked the website and enjoyed the quick delivery. We strive to provide a seamless experience. 🚀
Goods not delivered yet
Goods not delivered yet and just been dispatched 3 days after ordering and you want a review
18 de novembro de 2024
Avaliação não solicitada
The crisps arrived badly crushed and…
The crisps arrived badly crushed and reduced to crumbs with the bags burst and the crumbs spilling everywhere. I took photos and swept up the crumbs. They refused to refund saying the crumbs could be eaten! Most were dust and the ones that weren't were soft where the bags had been open. Would not use again.
6 de outubro de 2024
Avaliação não solicitada
delivered promptly
15 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks so much for your kind words, Caprice! 😊 We're thrilled to hear our delivery met your expectations. Feel free to reach out if you need anything else!
Skittles Varieties
Wanted this range of Skittles as a surprise birthday present as you can’t readily get them in the shops and was amazed by the variety available. Also the prices and service was excellent, would highly recommend them !
15 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks, PaulB! 🎉 We're thrilled to hear you found the Skittles varieties and enjoyed our prices and service. Hope your surprise birthday present was a hit! 🍬
Exactly what I ordered.
Exactly what I ordered.
Well packaged, but not over packaged
8 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks, Nicole! We're glad to hear everything arrived just how you wanted. We strive for that perfect balance in packaging 🌟
easy to place an order quality goods…
easy to place an order quality goods fast delivery will buy again
10 de novembro de 2024
Avaliação não solicitada
Resposta da One Pound Sweets
Thanks, Gordon! We're thrilled to hear you had a great experience with us. Looking forward to your next order! 😊
Resposta da One Pound Sweets
Thanks for the kind words, Lindsey! We're thrilled you loved our sweets and appreciated the quick delivery 🚀.
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