STAY AWAY! I have emailed 6 times, still no response! I placed an order on 29th march, evri lost it so they told me to get in touch with one pound sweets to get it sorted, no response whatsoever. Very... Ver mais
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Veja o que dizem as avaliações
This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days. I was please... Ver mais
A empresa respondeu
Purchased some Iron Brew and Highland Toffee chew bars to send to my pals down south as a wee novelty Fast dispatch and good communication throughout. Items arrived well packaged and as descri... Ver mais
A empresa respondeu
I ordered a box of 32 Cadbury starbars. Unfortunately when I received them the box appeared to be tampered with or damaged in transit. There was only 14 bars in the taped up package. I emailed the c... Ver mais
Detalhes da empresa
Escrito pela empresa
Online sweet shop selling all the best retro sweets from the 60s, 70s, 80s, 90s, 00s as well as modern sweets too. All delivered in speedy time and almost everything is only £1 per pack.
Informações de contato
Unit 7 Phoenix Industrial Estate,, WV14 0PR, Bilston, Reino Unido
- info@onepoundsweets.com
- onepoundsweets.com
Respondeu a 26% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good prices and fast delivery

Resposta da One Pound Sweets
Prompt service with good delivery

Resposta da One Pound Sweets
Wonderful company, highly recommend
Wonderful company, I ordered sweets on the Monday and they were delivered on the Wednesday, I'm so happy with the sweets I received, exactly as stated. Will definitely order again

Resposta da One Pound Sweets
Top speed
Top speed, great condition prawn cocktail quavers ( :) _)

Resposta da One Pound Sweets
Very pleased with my first order
Very pleased with my first order, lots to choose from.

Resposta da One Pound Sweets
If I could leave 0 stars I would
If I could leave 0 stars I would
Different sweets to what was advertised were sent to me but there is no method to return them
I emailed the ‘help desk’ but the customer service is dreadful and rude
I was told I would have to pay extra to return them with no mention of a refund
Dreadful company - do not order

Resposta da One Pound Sweets
Hopeless
Hopeless, courier couldn't find my address said my address doesn't exist even though my premises have been 60/70 years so won't be ordering again and I have to wait for refund even though this was all the couriers fault not happy

Resposta da One Pound Sweets
Great products
Excellent choice for vegetarian sweets and prompt delivery.

Resposta da One Pound Sweets
Didnt receive my order
Didnt receive my order. Was delivered to wrong address. Emailed company who have ignored me.

Resposta da One Pound Sweets
Great company
Great company. I was notified as soon as the liquorice was back in stock. I ordered three bags on Wednesday and they arrived on Friday. Couldn’t be happier and neither could the recipient. Would definitely order from them again.

Resposta da One Pound Sweets
Lovely sweets .
I made an order from One Pound Sweets and was delighted with the delivery time, the price and of course the sweets i received.
I'd definitely order from them again.
Many thanks.
5/5

Resposta da One Pound Sweets
Fast collection time
Fast collection time, pleasant, friendly,
Good price and quality

Resposta da One Pound Sweets
Delivered in good time
Delivered in good time, value for money, sweets delicious xx

Resposta da One Pound Sweets
First time ordering from this company
First time ordering from this company. My order got lost through the courier. I had to email the company to see where my order was and then to be notified that it had been sent back to the company. I had to chase for a status and a refund and had a generic email saying “ once we receive your order back you will be refunded as per our refund policy
thanks”
Bad customer service and didn’t even try to rectify the situation. Only when I emailed again asking to be notified of when to get my refund did they respond.
Would not recommend this company at all. Terrible communication

Resposta da One Pound Sweets
Very good value and service
Easy to order, quick delivery, very good value for bulk

Resposta da One Pound Sweets
Good quality
Delivered very quickly. Relatively cheap for delivery and products. Good quality of products. All nutritional information and allergens on packaging. No misconceptions that I noticed.

Resposta da One Pound Sweets
I never received my order.can you look…
I never received my order.can you look into this and get back to me.thanks

Resposta da One Pound Sweets
Worst company I have dealt with -Avoid
Worst company I have dealt with, no customer service standards what do ever. Ordered 4 boxes if snaps for a party, and saw updates from Evri saying they had received parcel, but too big yi drliver in standard vehicle, they would keep me updated. Had to chase the company and told they had a problem with trailer and stick got damaged and should be with me in 72 hrs, however evri notified they delivered, and one pound sweets cancelled my order and dud not refund the delivery charges. I questioned this and response was you returned the order. I asked for a managers name and response was I am the owner and you won't get any further refund/response. Will never buy from thus supplier again...avoid them at all cost
In response to reply from company...it was returned by the carrier, due to being too big...not my problem but yours...so I paid for delivery of something that was never delivered to me... get my point.?? People will see the level if response I am getting from you reply. You made ni attempt to try and get it delivered to me!

Resposta da One Pound Sweets
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