Purchased the Onkron 50" - 80" Mobile TV Cart. I had a very positive purchase experience. Their website is very easy to navigate or you can talk to a live person to help you choose the right product... Ver mais
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Veja o que dizem as avaliações
Fabulous customer service, shipping, and product quality. They make products, specifically rolling TV stands, stronger and more economical and useful than any others I have found on the market.
A empresa respondeu
We ordered four TS-1881W TV stands. All four boxes were battered and some of the pieces inside the box were out of their styrofoam packing and rattling aorund inside the box. When we assembled the s... Ver mais
A empresa respondeu
Purchased the ONKRON Gaming Monitor Desk Mount 13-34 Inch with RGB Smart Lighting GM25 White × 1. Excellent Mount, I have a 34" widescreen panel, the perfect fit. The RGB lighting looks great, especia... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ONKRON over the years has become a true expert in producing high quality products for TVs, computer monitors and digital panels. We chose a unique strategy for our brand – Mass Premium, a combination of unsurpassed quality and adequate price. When we create ONKRON products we rely on many years of experience. Our experts know every aspect of design, production and pricing. We know how to make our customers come back to us again and again! We produce and supply our products to North America, European countries, Great Britain, etc. Thus, we not only confirm our presence in the international market, but also make products that meet the highest standards of international quality.
Informações de contato
16801 Addison Road, Suite 124, 75001, Addison, Estados Unidos
- 315-968-2278
- info@onkron.us
- onkron.us
4,3
Excelente
315 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Product is fantastic directions are…
Product is fantastic directions are straight forward it was easy to put together it built extremely well!
29 de julho de 2025
Need 2 people; 3 is better
I have a 75 inch and was questioning the sturdiness of my stand. After I put it together I am pleased to say it’s worth every penny and would buy another. Need multiple people for set up and has easy to understand instructions.
18 de julho de 2025
Resposta de ONKRON
Dear Customer,
we are very happy to hear that! We are very proud of our stands for the sturdiness and quality!
Best regards,
Onkron Team!
Resposta de ONKRON
Hi Bryan,
thank you so much for the review!
We are very happy you liked it
Great product!
Great product!
Quality stand for 65" TV in church. Website easy to use and place the order. Shipment arrived sooner than expected.
13 de junho de 2025
Resposta de ONKRON
Hi Steven,
very happy you liked it! We try to make our products and shopping as accessible as possible.
We will be happy to help you again, if needed!
Best regards,
Onkron Team.
It arrived on time with no issues
It arrived on time with no issues, the product is just what we needed.
14 de maio de 2025
Resposta de ONKRON
Hi Brian,
very happy to hear that everything arrived smoothly and the product suits all your needs! We try to make our product as good and suitable for all needs!
Best regards,
Onkron Team
Easy site to navigate and easy product…
Easy site to navigate and easy product instructions
27 de maio de 2025
Resposta de ONKRON
Hi Tom,
we are very happy you liked our stand!
We are working very hard to make our instructions easy! Glad you liked it!
Best regards,
Onkron Team.
Resposta de ONKRON
Hi John,
we are very glad to hear that our stand suits you needs!
Best regards,
Onkron Team.
Quick fast and easy to put together
Quick fast and easy to put together. Most importantly it's sturdy.
3 de maio de 2025
Resposta de ONKRON
Hi Jimmy,
thank you so much for the review!
We are glad you like our product and are happy with it.
Best regards,
Onkron Team.
I am yet to receive a call back from…
I am yet to receive a call back from the customer service team!!!Pathetic customer service
19 de maio de 2025
Avaliação não solicitada
Resposta de ONKRON
Hello Daniel,
our customer service works Mon - Fri 8:00 - 17:00
Please call us during working hours, or email us anytime and we will help you with your needs or questions.
You can give us your phone number, so we can call you back as well.
Thank you for understanding,
Onkron Team.
Not satisfied with the customer…
Not satisfied with the customer service!!They had no knowledge about their own products. Unable to resolve my rewards issue.
16 de maio de 2025
Avaliação não solicitada
Resposta de ONKRON
Hello Thomas,
we are very sad, that you had that experience with the customer service.
All our agents try to be as knowledgeable as possible, but some questions need to be directed to the technical team, and we try to give the answer back as soon as possible.
We do not have any reward system, if you got a message about it, please check it out as spam.
Best regards,
Onkron Team.
The quality of the TV bought was…
The quality of the TV bought was amazing!!The resolution was amazing
13 de maio de 2025
Avaliação não solicitada
Highly recommendable for people who are…
Highly recommendable for people who are looking to purchase computer appliances!!
29 de abril de 2025
Avaliação não solicitada
Resposta de ONKRON
Dear Cole,
we are very happy you liked our product and would recommend them to others!
It means a lot to us!
Best regards,
Onkron Team.
Overall, a very good product.
Overall, the TV cart is high quality, heavy duty, and smooth rolling. The assembly instructions for the most part were very good. There were a couple issues that if corrected would make it flawless. Page 10 of the instruction manual shows the wrong sized allen key to use. Page 15 shows L and R labels on the uprights. If you look at the cart from the front, these are reversed. It caused me a re-do of some steps. On page 16, the screws for the shelf should easily be 1/4" to 1/2" longer. It would greatly simplify the assembly. Everything else was great.
8 de abril de 2025
Resposta de ONKRON
Dear Steven,
Thank you for your feedback. We will consider your comments while working on the improvement of our products in the future. Hope to see you among our customers again.
Best regards,
Onkron team.
Their customer service team has made…
Their customer service team has made promises to return phone calls, yet rarely do! Yesterday, after my 3rd call, and promised tracking information, no phone call! This has been frustrating for our client, and embarrassing for us, trying to explain the poor communication. We need a vendor that is more reliable with our replacement parts orders.
16 de abril de 2025
Resposta de ONKRON
Dear Steve Silver,
as we said before, we understand your frustration, but as it was a custom spare part order we needed time to prepare it for shipping. We did everything we could to ensure the fastest resolution for the problem, as well as the refund of delivery.
We always answered the phone within working hours, and tried to give you feedback and needed information as quick as possible, but as told before, we have a lot of parts in the process of sending you the spare parts.
If we can do anything else for you - let us know.
Best regards,
Onkron Team.
Replacement parts sent!
Update to earlier review! Onkron did send parts to replace parts damaged during shipping. Was able to assemble stand today. The stand itself is very nice and highly recommend. It's just crazy and unfortunate that there was that much damage during shipping.
3 de abril de 2025
Avaliação não solicitada
Resposta de ONKRON
Dear TJ,
We are always happy to help and find a solution!
We are very glad that everything worked out.
Thank you for the support!
Best regards,
Onkron Team.
Instructions for assembly was easy…
Instructions for assembly was easy enough for an 81 year old to follow. TV stand is a nice and well made. Looks good.
19 de março de 2025
Resposta de ONKRON
Dear Lynda,
Thank you for your feedback! We're thrilled you had a great experience with us. We are trying our best to make a very easy and simple experience for our customers.
Best regards,
Onkron team.
the stand is robust and attractive
the stand is robust and attractive. when it arrived the box was sketchy so i emailed right away. Onkron replied and reassured me if anything was missing they would make it right. assembly went well and the stand is perfect for our outdoor living space.
19 de março de 2025
Resposta de ONKRON
Dear Sandra,
Thank you for your feedback! We are very happy, that you are satisfied with our product. Your support means the world to our team.
Best regards,
Onkron team.
Box arrived with broken parts
Box arrived with broken parts! Notified customer service immediately and three weeks later they still haven't replaced parts or sent new stand.
I will update this review after parts are delivered.
14 de fevereiro de 2025
Resposta de ONKRON
Dear Thomas,
We are very sorry for your negative experience! However, we notified you by email that your letter went to spam. When we received your next email, we sent the parts. Currently they are being delivered. So please expect your parts soon. Again, sorry for waiting!
Best regards,
Onkron team.
You get what you pay for!
Well-made product that fits the bill for a poolside TV. Stout design that looks great too. Product is worth the investment.
6 de março de 2025
Resposta de ONKRON
Dear Joe,
Thank you for your feedback! It is very important to us. We're thrilled you had a great experience with us.
Best regards,
Onkron team.
Best regards,
Onkron team.
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