LloydsPharmacy Online Doctor Avaliações 16.396

O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using Lloyds Pharmacy online for almost a decade now, and have always found it a good experience without hassle or stress. As usual, my prescription arrived very promptly yesterday. Now... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’d give a zero if I could. Go elsewhere for your weight loss injections. Injection pen became defective and jammed and it's been over a week trying to get a response to simply just order another p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lloyd's have been great since the beginning of my experience with them. Great communication and excellent service. You really feel supported in your journey with Lloyd's.

Detalhes da empresa

  1. Vendedor online de remédios controlados
  2. Clínica da saúde da mulher
  3. Farmácia Online
  4. Farmácia
  5. Clínica para viajantes internacionais
  6. Serviço de emagrecimento

Sobre LloydsPharmacy Online Doctor

Escrito pela empresa

LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups. As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

16 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I still don’t have my medication which…

I still don’t have my medication which I meant to take tomorrow and now the chemist is closed until Monday, which is far too late. I ordered and it says ready for collection, went same day, said they didn’t have it and that they will send me a text, well I am still waiting since Wednesday.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear Customer,

We are very sorry to hear that you haven’t had a good experience using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

Furthermore, we have sent you a message on your patient account regarding your order and how to proceed.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Avaliado com 1 de um total de 5 estrelas

I keep getting requests for reviews…

I keep getting requests for reviews when I’ve never been a customer of yours. Is this some sort of scam? Is your admin a bit bad and you get email addresses mixed up? Or are you tooting for business? Could you stop hassling me please.

It is pointless sending me anything on message as I cannot log in - I do not have an account. I assume that the customer whose information you are sending me might be miffed if they realise that you are sending it to someone else instead. I am not sure that this reflects well on your attitude to confidentiality - and would warn your customers about your apparent disregard to confidentiality.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear Customer,

Thank you for your feedback. We’re sorry to hear that the review invitations have caused frustration.

Review requests are sent automatically following interactions with our service and are not sent at random. After reviewing our records, we can confirm that an account is registered, with the information provided, which explains why these invitations were issued.

We have contacted you via message on the account you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

 We appreciate that this may have come as a surprise and apologise for any inconvenience caused.

Kind regards,
LloydsPharmacy Online Doctor

Avaliado com 2 de um total de 5 estrelas

Really not very happy with this…

Really not very happy with this supplier. I have had mounjaro pens from several pharmacies over the past 9 months but these have you jumping through far too many hoops. I applied from my PC but they want me to upload a live video via a mobile. Prerecorded and then uploaded to the website is not acceptable to them. I am in my 60's and only use a mobile for calls and texts and when I try log in on the mobile it does not allow me to log in with the same log in details as used on the PC! Now I'm being told to set up a second account after I have paid via the first! I suppose best I can hope for is a refund without having my card supplier get it back for me.
LLoyds Pharmacy, never again.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear Customer,

Thank you for taking the time to leave us a review.   

We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.    

As soon as we hear back from you, we'll do everything we can to help.   

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Avaliado com 1 de um total de 5 estrelas

Better online pharmacies available, don’t use these

Used them quite a few times without issue but never again after my last episode. They say they processed a refund to me which I never got and just keep stating they did. Going round in circles for a month now. I’ll just have to write this off and learn my lesson. Far better on-line pharmacies out there, don’t use them.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear Liam,

Thank you for taking the time to leave us a review.   

 We're sorry you've had a poor experience with us. As previously advised, a full refund has been successfully processed to the original payment method used. We have reached out to you directly via your account with further details and guidance on the next steps.

Kind regards,  
LloydsPharmacy Online Doctor

Avaliado com 5 de um total de 5 estrelas

Your service was truly exceptional and…

Your service was truly exceptional and exceeded all expectations. The team was incredibly professional and efficient throughout the entire process. I was particularly impressed with the attention to detail and commitment to customer satisfaction. I would highly recommend your services to anyone seeking a reliable and outstanding experience.

26 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best money I have ever spent- Highly recommend the blood tests

I had been feeling unwell for such a long time and knew that something was not right despite visiting my doctors a number of times! I decided to take matters into my own hands and paid for blood tests to be done through Lloyds. I can honestly say it was the best money I have ever spent! The tests took 2 days to arrive, I followed the clear instructions provided, dropped the box with the bloods into a post office the same day, the next day I received a text to say that they had received the bloods back at the lab and had the results by the evening. The results were very clear and easy to read and provided me with all the answers to my suffering! I was advised to make an immediate appointment with my own doctor and the next steps I needed to take. I can't recommend this service enough and am very Grateful.

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t bother…..

I am wanting to go on injections for weight loss but change providers due to the cost it went up to so ended up having to have a break and start again.
Went through the numous questions they as, which is fine. They then took the money out of my account and asked me to do a video of myself getting on and of the scales and give I/d for myself. Which I ended up doing 6 times and each time it wouldn’t go through.
In the end I have had to ask for a refund as it wasn’t going to happen for me.
All afternoon I have been trying to do this. I haven’t got enough wrong with me to get it from the drs as I need a hip replacement. I understand they can just give this to anybody, they have to make checks but come on make it easier time wise to get.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear Yvonne,

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais