LloydsPharmacy Online Doctor Avaliações 16.395

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using Lloyds Pharmacy online for almost a decade now, and have always found it a good experience without hassle or stress. As usual, my prescription arrived very promptly yesterday. Now... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’d give a zero if I could. Go elsewhere for your weight loss injections. Injection pen became defective and jammed and it's been over a week trying to get a response to simply just order another p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

They made they whole process simple. Very fast response times and the follow up is always spot on . Delivery is always as scheduled. Highly recommend.

Detalhes da empresa

  1. Vendedor online de remédios controlados
  2. Clínica da saúde da mulher
  3. Farmácia Online
  4. Farmácia
  5. Clínica para viajantes internacionais
  6. Serviço de emagrecimento

Sobre LloydsPharmacy Online Doctor

Escrito pela empresa

LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups. As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

16 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Very prompt reply and easy to navigate website. All felt very professional and I couldn't believe how quickly my request was dealt with. Will certainly use again.

However all this was let down by very bad courier logistics.

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

When ordering a prescription of…

When ordering a prescription of contraceptives, I am not asking for an evaluation of my weight and BMI. If there are no specific concerns relating to me taking the medication, it does not need to be included. Very triggering. I am aware that I am fat. Thanks.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear Twele,  

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Avaliado com 1 de um total de 5 estrelas

I was asked to pay for the prescription…

I was asked to pay for the prescription before the Lloyds Doctor authorised the prescription to be dispensed. In the event the prescription was eventually authorised anyway after further Q&A with the Doctor but it was not good to be refused a medication that I had already paid Lloyds for.
Matters were not helped by the fact that the Wells Putnoe, Queens Drive, Bedford Branch of Lloyds failed to answer the telephone at all on the morning of Friday 16th January when I called to see if the prescription was ready, despite several attempts to ring them.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear Stephen,

Thank you for taking the time to leave us a review.   

We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.    

As soon as we hear back from you, we'll do everything we can to help.   

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Avaliado com 5 de um total de 5 estrelas

Great service

Easy to navigate website & questionnaire. Result very quickly notified & treatment prescribed. Fast despatch & delivery via Royal Mail. No complaints at all.

13 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice Job

Easy to use website, quick decision and good explanation

10 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never received my order

Never received my order, was told it was sent back by the courier, first I was told I never paid for delivery and also told I never collected my previous order which was both wrong. Then told I was correct and that they would refund the express delivery which they did. Still waiting for a refund on the purchase. Terrible service, won't be using again

9 de janeiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear David,    

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Avaliado com 3 de um total de 5 estrelas

24 Week Re-Order

I liked that my order arrived the next day.
What was annoying was the lack of Lloyds being helpful. My bank account had a ghost cheque from some one else's account put through it making it £41,000 in arrear. While this was being corrected I could not use it to pay. I tried to use my credit card but this was not allowed. Companies like Amazon allow the payment method to be changed but not Lloyd's. I had to cancel the account and reopen it.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da LloydsPharmacy Online Doctor

Resposta da LloydsPharmacy Online Doctor

Dear John,

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

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