I was a little hesitant ordering from overseas, but Only Games made the entire process easy. Shipping to the United States was smoother than expected, and I appreciated the clear communication from t... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I was a little hesitant ordering from overseas, but Only Games made the entire process easy. Shipping to the United States was smoother than expected, and I appreciated the clear communication from t... Ver mais
A empresa respondeu
I have ordered twice from onlygames, and I have been sorely disappointed both times. Important context: I live in Clearwater Florida, 4 hours from where they state on their website that all US pro... Ver mais
Ordered "The Beast" package. The box came with two major discrepancies: The Anchorite Shrine was missing its arm and a Hellknight sculpt had been replaced with a duplicate. The box came with a few e... Ver mais
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There was a fairly long wait to get our order, but the result is gorgeous. A bit of clean up here and there, but nothing unexpected. The buildings are so beautiful and detailed and totally worth the... Ver mais
A empresa respondeu
ALL COMMUNITY REVIEWS CAN BE FOUND HERE: https://only-games.co/pages/canvas
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Placed a order which after a month I contacted them asking for an update, bare in mind they advised orders taking 15 days to do. Withing a few days it was sent. A month ago I'd put a 2nd order in thinking that the first one might of been missed off but after more than a month still waiting. Wouldn't use again

Resposta da Only Games

Resposta da Only Games
I had a wonderful experience with Only Games recently. Ordered two different sets of minis and they came a day or so ago and look wonderful! Granted, it did take a bit to ship, but unfortunately that’s what happens to a small company when they become WILDLY POPULAR! They’ve had a backlog of work to get out, and they take their time printing. Good things take time, and I’m an older dude so I am full of patience. They shipped well-printed, and almost completely “cleaned” prints…I only had a few stray bits of support that I cleaned up, but I’m obsessive like that. ;)
Loved the experience and would HAPPILY order from them again!

Resposta da Only Games
I received multiple items from the Trench Crusade Kickstarter. There was some warping in a few smaller pieces, but I understand this is normal with resin prints and it was easily fixed by dipping the parts in hot water and watching them move back into the correct shape.
Unfortunately, I was missing one of the models from the collection. After a quick email discussion to explain the issue, Only Games sent me the model out and rectified the problem. This was great customer service.

Resposta da Only Games
Having a order not be delivered after 2 months of waiting is horrible. When the product page says shipped by the 15'th day. Is pretty bad...

Resposta da Only Games
I received models from the Trench Crusade Kickstarter campaign. My models arrived with a few parts warped, but were otherwise great quality prints. After reaching out to the support team for assistance with the warping, they sent me replacement minis free of charge very quickly.

Resposta da Only Games
The models I received for Trench crusade were in good condition. Some slight warping and they neede a bit o clean up but nothing major. One piece from the multi part kit was missing however. I contacted cutomer support and provided them with pictures and got a reply within a couple hours. I received a replacement for the missing part within a reasonable time and free of charge. Very happy with the customer service experience :)

Resposta da Only Games
No issues at all from my POV, slight delay on the order but came as requested and customer service helpful when I chased.

Resposta da Only Games
Received my trench crusade physical miniatures.
Very disappointed, model broken, other models packaged so tightly weapons are warped, most likely never be right and a wrong mini.
Generally not great quality, expected better than I could do at home but should have opted for the stls as on my consumer grade equipment I could do much better.
Now left in a position where I have admin work to get what I paid for.
Will not be using only-games and any further Kickstarters or crowd funding that has them will be avoided.

Resposta da Only Games
At first, the condition of the order was not as expected, but after a mail, the Customer team was amazing.
They sent the whole batch for free and the quality of it was perfect.
Thanks to them for this brillant following, the order was great.

Resposta da Only Games
Good quality miniatures and I have ordered from them multiple times. I recently received my Trench Pilgrims war-band from the Trench Crusade kickstarter, where a few parts were damaged. The customer support team quickly resolved the issue and sent out replacements. Overall great products and servicess!

Resposta da Only Games
I had a few small piece missing from a kickstarter campaign fulfillment and emailed to let them know. They responded really quickly and sent out a replacement straight away. The customer service team were friendly and helpful.

Resposta da Only Games
I ordered miniatures for Star Wars Armada during November, unfortunately some were damaged and one was missing a part. Those things can happen sometimes, I wasn't angry at all. I contacted the customer service support team to tell them about my problem and they were very patient, receptive and helpful. They kindly offered me replacements for each part that was damaged or missing and I received it a few days ago.
I am very satisfied with my experience and will purchase again at Only Games if need be.

Resposta da Only Games
Had to contact customer service due to an issue with my Trench Crusade fulfillment. They were highly responsive and quickly made things right.

Resposta da Only Games
I ordered miniatures through Only Games as a birthday present for my daughter. I experienced an issue through UPS when receiving my order and Olive on Only Games’s customer support team was extremely helpful. I’m very pleased with the support I received from Only Games in resolving the shipping issue. Olive was friendly and immediately took steps to replace the lost shipment. My daughter loved her gift, and I’m sure we will be purchasing from Only Games again soon.

Resposta da Only Games
Very helpful with issues found and very friendly. Can recommend

Resposta da Only Games
Very quick response to missing part. Good figures.

Resposta da Only Games
Anyone considering ordering from Only Games should save themselves the trouble, money and hassle. After my order was postponed for another 2 weeks after 4 weeks of processing, you would think that the quality would at least be good, but bullshit. Every straight part is absolutely bent to hell, extreme layerlines and many broken parts. When asked several times, only games stated that parts had to be reprinted due to their high quality standards, which is an absolutely bottomless impudence considering the quality that arrived.
0/10 I would not recommend to anyone

Resposta da Only Games
I ordered 4 bits for printing on 3/2. Still had nothing by 4/3. After multiple back and forth emails ensuring me the items were being printed I was told they were having quality issues and only wanted to ship the best quality. The next day tracking was uploaded but didn't move in 5 days. Items arrived 4/11. 4 bits were printed and delivered, but 2 were duplicates, meaning one was missing. All were bent and warped beyond use. Paypal issued immediate refund. Now I see the multiple horrible reviews and I'm not suprised.

Resposta da Only Games
Negative stars:
Thieves, they took my money, and shipped nothing, but I still get advert emails from them. Scammers should be jailed.

Resposta da Only Games
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