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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ollie Gooding is solely responcible for the best costumer service i experienced in the past 20 years, no joke, no exaduration. His patiens, kind aproach to customer and drive to help and assist the c... Ver mais

Avaliado com 4 de um total de 5 estrelas

We had some problems with solicitor appointed to handle our case but when we contacted Ollie from Onthemoov he stepped in and quickly got things moving...I wished I had contacted him sooner to help re... Ver mais

Avaliado com 4 de um total de 5 estrelas

Price wise was ahead of the competition by some way and the solicitors they use were great. Only one work on point is a drainage search, which should've been done initially, was not carried out which... Ver mais

Detalhes da empresa

  1. Especialista em Transferência de Propriedades

Escrito pela empresa

At onthemoov, we streamline every aspect of property transactions, from buying and selling to remortgaging and transfers of equity. We offer tailored packages to suit your needs, working exclusively with carefully selected solicitors and conveyancers, all regulated by the Council for Licensed Conveyancers (CLC) or the Solicitors Regulation Authority (SRA). By choosing us, you benefit from competitive rates and trusted partners. Importantly, we do not earn any commission or referral fees from our partners, ensuring we only work with those we know and trust to deliver excellent service. We stand by our claim of offering the best protection in the market. With onthemoov, you can move forward with confidence, no matter the nature of your property or legal needs. GET A QUOTE TODAY


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

274 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(274)

39 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Used for an auction purchase

Used for an auction purchase, had a tight 21 day completion, got recommended to competent firm and finalised the matter in time, auction house even commented on the professionalism

17 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Referred to a useless conveyancer…

Referred to a useless conveyancer (potentially twice)
We were “allocated” to Hutchins & Co for our sale and purchase (note that you are allocated to the conveyancer as opposed to them being allocated to you. This is a “tell” to the mindset of this broker). Communication was practically non-existent. Started this soul destroying process end of April 2024. Had to chase until end of June to get past enquiries before contract stage. Every enquiry had to be made three times to elicit any reply. Subsequently three conveyancers dealt with the transaction. Impossible to get the switchboard/reception to put any call through (whether from client, estate agent or vendors/purchasers solicitors). One of the directors had to be “engaged” end of July to get the transaction moving at all. Two dates to exchange were missed. Second date we couldn’t even get an acknowledgment on the day that the documents had been received. We complained at this stage, but still no acknowledgment of our complaint to date. Chain collapsed end of August so we lost both sale and purchase at the last minute. Attempt to be allocated a different conveyancer when re-marketing in September resulted in onthemoov allocating us to Ackroyd (Hutchins & Co complaints email address ironically IS Ackroyd) but they are “completely independent companies” Second go at rejecting Ackroyd still resulted in insistence we go with them. We are going to have to find a new conveyancer because we have no confidence in onthemoov, Hutchins or Ackroyd. Buyer beware and avoid,avoid,avoid!

16 de setembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The solicitor appointed by Onthemoov…

We had some problems with solicitor appointed to handle our case but when we contacted Ollie from Onthemoov he stepped in and quickly got things moving...I wished I had contacted him sooner to help resolve things...sometimes solicitors just need a good kick up the backside to complete the work in a timely manner. Thanks Ollie

12 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Glad we used OnTheMoov to recommend...

I am glad we used Oliver from OnTheMoov to reco our conveyancing - they were much cheaper than who our estate agent recommended & the contact & company they put us in touch with were excellent.
He explained how it worked, the costs, etc, and made the decision easy. Thanks!

24 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unprepared and incompetent charging £500 for 15min

We booked some legal advice via on the moov. They appointed a solicitor who had not read the contract we were meant to discuss nor prepared anything in any way. He didn't even have a clue of the document he should have sent us, which was the whole point of this call. The call itself was an absolute joke and he wrapped it up within 15min, charging us a whooping £500. While I was initially told the call would last 60-90min. I have complained but the company is not willing to help. Feels like I have been scammed.

7 de junho de 2024
Avaliação não solicitada
logotipo da Onthemoov

Resposta da Onthemoov

Dear Timo,

Thank you for your feedback. We’re sorry the service didn’t meet your expectations. The legal advice was tailored to the bank’s requirements, which can result in a shorter appointment based on the complexity. The conveyancer, a managing partner with 25 years of experience, provided the necessary advice.

Our managing director has reached out and we remain available if you'd like to discuss further.

Best regards,
onthemoov Support Team

Avaliado com 5 de um total de 5 estrelas

100% IMPRESS: On The Move

100% IMPRESS with the service and advice, which I receive from this company, On The Move. I will be using them when I sell my property later in the year.

13 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy to have used onthemoov

Selling a house is sometimes a once in a lifetime thing, when the time comes it’s difficult to know where to turn to ding a solicitor to perform the sale. We found onthemoov through Google search and through personal conversations and emails we decided to use this service. It all worked out well for us with connecting us to a good solicitor and sale of our home. Definitely recommend this company when your time comes to delve into the rather complicated world of buying and selling homes. Efficient. Quick responder. Trustworthy. Safe.

1 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Value

Got a competitive conveyancing deal from OTM - a fixed fee of £774 to manage the sale of my house. Telephone call received to explain difference between quote and fee

6 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and prices/packages

Great service and prices/packages! Paired us with Hutchins who were exceptional - and i've returned 5 times for all my transactions. Always had a gr8 service from Ollie and Hutchins.

6 de junho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Olie

ouf!!!

third time i ammending my review.
We all kind of right i guess..
Olie Seems ok.
i payed for the service, the delivered.
They didnt quite answer the rest of my questions nut can they give advice for free?
maybe not. maybe yes!

29 de abril de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Olie and on the Move

third time i ammending my review.
We all kind of right i guess..
Olie Seems to be ok.
i payed for the service, the delivered.
They didnt quite answer the rest of my questions, but can they give advice for free?
maybe not. maybe yes!

30 de abril de 2024
Avaliação não solicitada
logotipo da Onthemoov

Resposta da Onthemoov

Good Afternoon,

Thank you for your review.

We are very proud of the fact that we got 2 auction pack reviews completed for you by the next working day, we are sorry you felt we couldn't answer all of your questions as you discussed with Ollie today It was due to them being related to a different property transaction outside of our instructed work.

We are always open to advising clients when we are able.

Either way, thank you for using our business, we wish you all the best in your property journey.

Warm wishes,

onthemoov Support Team.

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Ollie - you have outdone yourself again, thank you so much.
I wish you had been around for all the previous house sales and purchases I have done over the years.
Fingers crossed we will be back again later this year for the next sale

1 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant team to work with.

Just used onthemoov for myself and my partners first purchase, Ollie explained all their different packages very thoroughly and made sure I chose the right one for us which ended up being there middle option, solicitor we were recommended Hutchins and Co were terrific, communication was great and constantly on the ball with a very lackadaisical sellers solicitor. Got the matter completed in 8 weeks and couldn’t be happier in the choice we made. Thanks a lot.

Adam & Jas.

13 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ringing in the new.

Having sold a few properties in the past I decided to go down the online route and I was really surprised what support and guidance I received not to mention value for money!!!
Once I was referred to the legal side that too went like clockwork. Absolutely delighted with every aspect thanks guys.

27 de janeiro de 2024
Avaliação não solicitada

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