Ontraport Avaliações 351

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rachel was incredibly helpful and used loom videos to walk me thru the whole credit card collections process, and how to set up some helpful tools to manage this! She even CREATED the tools as an exam... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

One of my landing pages didn't seem to be working correctly when accessed from my web site. Karin took the time time understand where my process was going wrong. I thought I had configured the landing... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ontraport is amazing! The interface is very easy to use and the support staff is incredibly helpful and prepared for any and all questions you might have. The only reason I didn't give 5 stars... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My support tech in the live chat has been incredibly helpful to my learning curve(s) on using OT. Each time that we have needed support, the Live Chat tech support person has been incredibly valuabl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de CRM
  2. Empresa de Automação Empresarial
  3. Serviço B2B
  4. Provedor de soluções em e-commerce
  5. Empresa de Software

Sobre Ontraport

Escrito pela empresa

Enterprise-grade CRM, built for growing businesses.

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Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs.

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Informações de contato

Pricing that scales only as you do

Plans starting at $83 a month

3,9

Muito Bom

O TrustScore é 4 de um total de 5

351 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Adding GIF on an HTML file as an email

I was trying to figure out on how to maintain an HTML format to send out as an email .

It sounds easy but I was trying for quite some time until I asked Chase from Ontraport. He showed me the step by step process on how to do it. I am thankful on how he is so patient with me.

Thank you Chase! :)

18 de fevereiro de 2022
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Resposta da Ontraport

Glad to hear it! Thanks for sharing your experience, Tricia.

Avaliado com 5 de um total de 5 estrelas

Best Chat Support Imaginable

Ok, up until now I have not considered myself tech savvy at all. I signed up for a program to help empower myself with my online business management and marketing, and they recommended Ontraport. I was VERY nervous.

Yet I find I am learning and understanding Ontraport with much more ease than any other email or web based platform I have used.

But the icing on the cake is the Live Chat Support. Anytime I have a difficulty, I go in there. Someone is always available to help within minutes. They explain things well, and even send links to custom made in the moment videos to show me where to click and what to change. In doing things this way, I am even more empowered because I'm learning within the system. And their kind and speedy responses relieve frustration and keep me in motion. When a challenge is too big or needs more attention, they move to email support to spend more time and dig into things. Which has also been fantastic.

What I'm most impressed with is the speed at which many support techs are able to figure out what I've done or missed, and then show me how to correct it. And if I don't understand, they are kind and considerate in responding.

LOVE LOVE LOVE Ontraport support. I am so grateful. I highly recommend this service.

17 de fevereiro de 2022
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Resposta da Ontraport

We're crying happy tears at this amazing review. 😭 We hope to empower more non tech savvy business owners/leaders just like you! So happy your nerves have been eased and you've gotten the support you need to get up and running on the app. Thanks for taking the time to leave this detailed review, Liz!

Avaliado com 5 de um total de 5 estrelas

Ontraport support is second to none!

The support team at Ontraport is ah-maz-ing. They are incredibly quick in response, offer suggestions to meet goals...customer satisfaction is clearly a value that is high to them and as a customer---I truly appreciate it!

16 de fevereiro de 2022
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Resposta da Ontraport

Our goal is to create remarkable experiences for our community so we're happy to hear that you've felt that in our support efforts. Thanks for taking the time to share your feedback, Cheryl!

Avaliado com 5 de um total de 5 estrelas

Karin was so friendly and helpful this…

Karin was so friendly and helpful this morning. The support was quick, clear and intuitive. So appreciate this standard of customer service. Thank you!

8 de fevereiro de 2022
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Resposta da Ontraport

Thanks for saying so, Nadia. Glad to have you on board with OP. :)

Avaliado com 5 de um total de 5 estrelas

Many thanks for the Automation help

Many thanks for the help on the urgent automation and with the buildout.
Much appreciated.

8 de fevereiro de 2022
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Resposta da Ontraport

Anytime, Tony! Glad you got the support you needed.

Avaliado com 5 de um total de 5 estrelas

I have used Ontraport's support chat…

I have used Ontraport's support chat many times and the representatives are consistently helpful and kind. I appreciate their time as I relay sometimes complicated questions and issues. Although my questions are usually answered within the chat time, there have been times when more review and research is necessary and they always get back to me as quickly as possible with the findings and next steps and/or resolutions. I am so appreciative of their kindness and assistance.

4 de fevereiro de 2022
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Resposta da Ontraport

We're always happy to help, Susan! Hearing that you've consistently had a positive experience is like music to our ears. Thanks for sharing and for being part of the OP club. :)

Avaliado com 5 de um total de 5 estrelas

Good Customer Service

They were always able to help me with every inquiry that I have regarding the functionalities of the platform

4 de fevereiro de 2022
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Resposta da Ontraport

Love it! Thanks for the 5 stars, Gerald.

Avaliado com 5 de um total de 5 estrelas

Great customer support

Great customer support! LIVE Chat is really LIVE Chat and not a bot with canned answers.
I learned a new trick and got the help I need in less than 15-mins.

3 de fevereiro de 2022
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Resposta da Ontraport

Glad to hear you had a smooth experience with our chat/support team. Thanks for sharing. :)

Avaliado com 5 de um total de 5 estrelas

Amazing support

Amazing support! Really responsive and helpful. They even help us with custom work needed on our pages.

1 de fevereiro de 2022
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Resposta da Ontraport

Happy to hear it, Alexandra. Thanks for taking the time to leave your feedback!

Avaliado com 5 de um total de 5 estrelas

I sent my first automation today

I sent my first automation today! There were a couple tricky things that kept me stuck until I went back and forth in the live chat with the support team. They were able to resolve my issues and teach me what was off so that I can do it on my own next time. Thanks team!

1 de fevereiro de 2022
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Resposta da Ontraport

Congrats on launching your first automation! Can't wait to see everything you accomplish with the app. Thanks for sharing, Erica.

Avaliado com 5 de um total de 5 estrelas

I am new to Ontraport and am also…

I am new to Ontraport and am also self-taught. I have limited experience building websites, funnels, marketing pages, etc.

That said, the team at Ontraport has been incredibly helpful with everything, and I will stress EVERYTHING, I have asked of them. I could not be happier with the service and help I have received.

28 de janeiro de 2022
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Resposta da Ontraport

We're very pleased to hear you've gotten the support you need. Thanks for the five stars. :)

Avaliado com 5 de um total de 5 estrelas

Ontraport - The Hidden Employee in Your Business

Ontraport is an amazing and robust CRM that we treat as if it were an employee in our business. It manages so many funnels, sequences, marketing automations, email sends, and customer management - more than any single employee could. It truly is an affordable all-in-one digital marketing solution.

27 de janeiro de 2022
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Resposta da Ontraport

"The hidden employee in your business..." Love that! Thanks for being part of the OP club for so many years, Erin! And thanks for sharing. :)

Avaliado com 5 de um total de 5 estrelas

OP Support is unparalleled!

The support Ontraport offers is unparalleled! I've tried lots of other systems and this is where I've landed. I do most everything on here. Thanks OP support, you rock!

21 de janeiro de 2022
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Resposta da Ontraport

Thanks for choosing us and sticking around, Ciara. We love having you here!

Avaliado com 5 de um total de 5 estrelas

Amazing customer service as always

Amazing customer service as always. I stick with OP because they can answer my questions almost instantly and they always provide exactly what I need.

21 de janeiro de 2022
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Resposta da Ontraport

Happy to hear you've been provided with the support you need, Rachel. Thanks for sticking around!

Avaliado com 5 de um total de 5 estrelas

The Ontraport Customer Support Team is…

The Ontraport Customer Support Team is so amazing! They are always quick to respond and provide the exact information and knowledge needed to tackle any issue. Every interaction I've had with the support team has been positive and pleasant.

20 de janeiro de 2022
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Resposta da Ontraport

Happy to hear you've had such a positive experience with us, Lauren. Thanks for letting us know. :)

Avaliado com 5 de um total de 5 estrelas

Outstanding Support

I'm still new but so far, I'm super impressed. While I don't find the design side of things to be super intuitive, the tech support is amazing. Great response times and always super helpful!

20 de janeiro de 2022
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Resposta da Ontraport

Glad to have you, Craig. Happy to hear you've gotten the support you need during your onboarding with Ontraport. :)

Avaliado com 5 de um total de 5 estrelas

Quick & simple help from Live Chat

I contacted Ontraport's live chat with an issue I had starting an automation. Karin was extremely helpful and taught me where the issue I had was coming from and how to fix it. Thanks for your help!

20 de janeiro de 2022
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Resposta da Ontraport

Love to hear it. Thanks Joe!

Avaliado com 5 de um total de 5 estrelas

Customer Service ROCKS

I didn't get a true onboarding to Ontraport when I started this job...so I've learned a lot along the way. Luckily, Ontraport is very user friendly and their customer service reps are absolutely incredible.

19 de janeiro de 2022
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Resposta da Ontraport

We're always here to support you and your team! Thanks for the feedback.

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