Ontraport Avaliações 351

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rachel was incredibly helpful and used loom videos to walk me thru the whole credit card collections process, and how to set up some helpful tools to manage this! She even CREATED the tools as an exam... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

One of my landing pages didn't seem to be working correctly when accessed from my web site. Karin took the time time understand where my process was going wrong. I thought I had configured the landing... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ontraport is amazing! The interface is very easy to use and the support staff is incredibly helpful and prepared for any and all questions you might have. The only reason I didn't give 5 stars... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My support tech in the live chat has been incredibly helpful to my learning curve(s) on using OT. Each time that we have needed support, the Live Chat tech support person has been incredibly valuabl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de CRM
  2. Empresa de Automação Empresarial
  3. Serviço B2B
  4. Provedor de soluções em e-commerce
  5. Empresa de Software

Sobre Ontraport

Escrito pela empresa

Enterprise-grade CRM, built for growing businesses.

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Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs.

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Informações de contato

Pricing that scales only as you do

Plans starting at $83 a month

3,9

Muito Bom

O TrustScore é 4 de um total de 5

351 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Ontraport team members are always kind…

Ontraport team members are always kind and helpfull. Not only helping the tech stuff but I feel emotional support too. I fell they truly care about us to build the business better and smoother. I'm glad I found ontraport and working together!

22 de abril de 2021
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Resposta da Ontraport

Technology can be difficult, so yes, we are here for technical support and emotional support. 😂 Thanks for being an awesome customer!

Avaliado com 5 de um total de 5 estrelas

Awesome

Personable, efficient, and very helpful assistance.
Saif moved my project along quickly.
Thanks!

22 de abril de 2021
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Resposta da Ontraport

Love to hear it! Thanks Michelle!

Avaliado com 5 de um total de 5 estrelas

GIF Help

Rashelle was so helpful and went above and beyond by creating a quick video to help me troubleshoot an issue with messages.
She was quick, courteous, and kind!

21 de abril de 2021
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Resposta da Ontraport

So happy to hear this, Stephanie! We'll make sure to pass along your message to Rashelle. Thanks for leaving your feedback. :)

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, I keep asking questions and they are so patience and make everything so clear. They assist you inmediatly and solve any issues. I think Ontraport have an excellent service and it´s a great platform.

20 de abril de 2021
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Resposta da Ontraport

Hi Areli. Happy to hear we've been able to help resolve your software issues! Thanks for taking the time to give us your feedback. 😎

Avaliado com 5 de um total de 5 estrelas

So far so good. Amazing customer support!

Only been using for a few weeks but so far so good. Very user friendly and customer support is top notch. Very responsive. Thanks!

20 de abril de 2021
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Resposta da Ontraport

Welcome to Ontraport, Bryan! Glad to hear onboarding has been a breeze, but we'll continue to support you anytime you need. Thanks for the feedback!

Avaliado com 5 de um total de 5 estrelas

The quality and responsiveness of…

The quality and responsiveness of Ontraport support is second to none. Even when I am not clear about what I am asking, the reps always show patience and stick with me until my issue is resolved.

20 de abril de 2021
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Resposta da Ontraport

Glad to hear you've had positive experiences, Felicia. Thanks for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Muy agradecida con el servicio que me…

Muy agradecida con el servicio que me proporcionaron, tenía un problema con una página de pedido y el asesor Waytt me ayudó de manera increíble, siempre estuvo comprometido a resolver mi problema y tuvo mucha paciencia, ya puedo usarla sin problema, muchas muchas gracias! <3

17 de abril de 2021
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Resposta da Ontraport

Thanks Valeria!

Avaliado com 5 de um total de 5 estrelas

Rachelle is a RAY OF SUNSHINE!

Rachelle is a RAY OF SUNSHINE! Super approachable helper and teacher. I'm a better and more committed ontraport user because of of customer service magicians like her.

16 de abril de 2021
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Resposta da Ontraport

"Customer service magicians" -- we love that! Thanks for the review Sandra!

Avaliado com 5 de um total de 5 estrelas

I'm new to Ontraport but am already loving it

I'm new to Ontraport, having used Infusionsoft, Drip and Clickfunnels for years. Ontraport is so different, but yet, when I asked from chat how to do this or that, I got quick replies that showed the simplicity of this platform :)

It's going to be a great long-term cooperation with them!

And their support, such friendly people whom I haven't seen in support teams around the world for a long time. Well done!

8 de abril de 2021
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Resposta da Ontraport

So happy you've had a great onboarding experience with us, Aiki. Can't wait to see everything you accomplish with the app. Thanks for the 5 stars. 🙂

Avaliado com 5 de um total de 5 estrelas

I have been very happy with ontraport…

I have been very happy with ontraport and its support. They are a complete solution for everything. They can build your campaigns and even help you achieve your goals. I am in love with them.

8 de abril de 2021
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Resposta da Ontraport

We love you too Nasir!!

Avaliado com 5 de um total de 5 estrelas

Best Ever

I love how I can always go to their support team and get the help I need! They're always so friendly and kind, patient as they deal with my questions, and knowledgeable with their answers. I feel like I can fearlessly work in Ontraport because I have such good backup.

5 de abril de 2021
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Resposta da Ontraport

Love it! Feeling fearless with your software is what we're all about! Thanks for the review Kendyl!

Avaliado com 5 de um total de 5 estrelas

Tutorial Videos Rock

There are so many things you can do with Ontraport and if you don't know how to do something, the support team there is awesome. They are happy to make quick tutorial videos and that speeds up the learning process as well as getting things in place without too much overwhelm and frustration.

31 de março de 2021
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Resposta da Ontraport

We understand it's bittersweet having so many tools available, that's why our support team is equipped to do what they do! Thanks for the feedback. 😇

Avaliado com 5 de um total de 5 estrelas

Great experience

Saif was super helpful in helping me with my invoice issue. He explained where the issue came from and what possible solution that would help.

26 de março de 2021
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Resposta da Ontraport

Glad Saif was able to help you get your issue resolved! Thanks for the feedback!

Avaliado com 5 de um total de 5 estrelas

Ontraport is awesome

Ontraport is pretty intuitive and awesome to use. It has a learning curve but their live chat support are always awesome and quick to respond, suggest solutions and guide through any troubleshooting.

24 de março de 2021
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Resposta da Ontraport

Thanks for sharing your experience with the app and our team, Andres!

Avaliado com 5 de um total de 5 estrelas

I continue to be blown away by the…

I continue to be blown away by the expertise and professionalism of all associates at Ontraport. It's why I am OK giving them a sizable monthly retainer each month to run and operate my backend. Even if I don't get my initial concerns addressed (because I don't always have all the moving parts connected), I am directed on how I can get my problem solved with the missing steps/pieces provided by your team. So grateful to you all!

22 de março de 2021
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Resposta da Ontraport

Hi Maeve! We get it, technology can be tricky, but our team is always here to help. 😎 Thanks for for the five stars!

Avaliado com 5 de um total de 5 estrelas

Ontraport has the best live chat…

Ontraport has the best live chat customer service I've ever experienced. Nearly every person there is super knowledgeable, gives you resources and solutions and even screencasts and videos to walk you through it and does it super fast. I love ontraport and recommend it all the time. I worked with Rochelle today on an issue with a somewhat obscure integration and she helped me with solutions super fast. Thank you ontraport for being such a 5 star company all around.

22 de março de 2021
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Resposta da Ontraport

Hi Jennifer. Integrations can be tricky, but we're happy to hear Rochelle was able to help. Thanks so much for your recommendations and for sharing your feedback with us !

Avaliado com 5 de um total de 5 estrelas

Can't thank you enough.

I hit the ground running (and seemingly on fire) when joined a team that was preparing for a launch and using this service. I was completely unfamiliar with it, but I quickly learned that I can always count on Ontraport support to send me in the right direction -- but today Saif went above and beyond. He helped me in chat several times today during a stressful launch. By answering my questions quickly and thoughtfully, sending (and then re-recording and resending) video walkthroughs so that I can reference / create usable SOPs, and actually using context from my situation rather than simply answering the question, Saif got me up and running, eased the stress and caught potential catastrophes before they happened. The best. Can't thank you enough.

17 de março de 2021
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Resposta da Ontraport

We totally understand how stressful launches can be, especially on a platform you're not quite familiar with! So happy to hear Saif was able to ease the stress of such. Thanks for taking the time to leave this awesome review!

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