horrible communication , never been told that checking bike will take so long , horrible customer service rude and nasty, I took a bike after few weeks nothing been done , took to halfords day after 2... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
horrible communication , never been told that checking bike will take so long , horrible customer service rude and nasty, I took a bike after few weeks nothing been done , took to halfords day after 2... Ver mais
A empresa respondeu
Dealt with Grant when buying my Aprilia. Great service, great communication and made everything super simple. A very happy customer. Thanks again, Pete.
First time for myself visiting with my husband who has been before. Harry was fantastic very knowledgeable and helpful and nothing was too much trouble. Highly recommend giving them a visit for all yo... Ver mais
Have been going to OYB for 14 years; Bought two Ducati’s; serviced several bikes; the sales and after sales is excellent, the range if bikes (and clothing) is huge and the surrounding roads superb for... Ver mais
Established over 30 years, we are a family owned business run by enthusiasts for enthusiasts. We are main dealers supplying Aprilia, Ducati, Kawasaki and Moto Guzzi. We offer the finest selection of used motorbikes around. Our huge Clothing Superstore offers some of the best deals from the best manufacturers - Alpinestars, Arai, Belstaff, Dainese, Furygan, Shoei, Halvarssons to name just a few. We are DNA Arai Specialists and a Shoei Assured dealer. You can take peace of mind in the fact that we have a highly skilled and experienced team of technicians. We invest in continued training and development to keep our technicians up-to-date with all the latest changes and new models available. With an added benefit of a massive car park and on-site café - we are a one stop superstore that will meet all of your biking needs. All of this adds up to making us a destination dealership, so why not join us at our fantastic location in leafy Buckinghamshire surrounded by superb riding roads, stunning countryside and great access to London as well as the Midlands, South and beyond. We look forward to seeing you soon!
On Yer Bike LTD, A41, Bicester Road, HP19 0JX, Westcott, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery, good prices, cycling gloves good quality
Sizes came up very small, paid returns where similar companies do free longer returns
I ordered a Cardo Spirit JBL speaker kit for my second helmet, OnYer Bike contacted me to say there was some sort of error and the price was incorrect , they then offered me a lower grade kit for the same price, or the one I had tried to order for £35 more , I always assumed that it was the law that companies were bound by a price but this is obviously not the case. I’ve ordered a kit from infinity motorcycles for £23 less than the newly quoted price whilst I wait for my refund to be processed through paypal.
For me it’s an ‘on your bike ‘ to ‘on yer bike’
I had a problem with my order, I received the wrong item by mistake. On yer bike contacted me letting me know the proper item was on its way and would arrive the next day, which it did.
Great customer service, coupled with a very fast postage, and good value as well.
I wouldn't hesitate to shop at on yer bike.
Easy purchase arrived on time. Packaging was good for protection of product
Thank you
Easy to order. Good range of products. Quick, safe delivery.
Ordered a helmet, didn't fit properly.
Returned helmet with full refund
Despite a slight issue with the order, the team did a wonderful job of fulfilling the order to keep to a deadline I had for use of the clothing purchased.
Delivery and customer service was spot on the only reason for not giving 5 stars was that the item was not enclosed with any packaging e.g. plastic cover other than the box itself.
Walked into onyerbike with the intention of test riding some and then buying one that day. Spoke to Rob who was extremely helpful and talked me through the whole process. I test rode an ex demo bike and loved it. Paid for it there and then and haven't regretted. The bike is amazing and Rob was fantastic. I would recommend buying a bike from onyerbike any day of the week.
No fuss, listened and delivered. Met all expectations - good customer experience.
I had a discount voucher to use in the shop. Being unable to get there before it expired and had trouble getting it to work online, I phoned up and they were just so helpful. They created and emailed me a personal one use code.
I then ordered the outfit I was interested in (after another phone conversation regarding sizes) in which they were very helpful. The code worked and I got my order midday next day, and was able to track it
It was all very easy thank you All
Excellent service really pleased many thanks
Purchase of arai helmet. Great customer service, great price and delivered next day
Kept me informed and dealt with order problem quickly didn't give 5 stars coz shouldn't really have been able to order mat out of stock.Saying that wouldn't stop me from ordering from you again.
Bought a shark Spartan rs helmet online. The price was better than other suppliers and delivery was within 2 days. Excellent service and communication/tracking.
The helmet itself is excellent.
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