On Yer Bike Avaliações 

I recently called On Her Bike in Aylesbury to ask about a potential part exchange for my bike and spoke with Robbie. Right from the start, the experience was underwhelming. Rather than showing any interest in what I was looking for or taking the time to understand my needs, he went straight into the hurdles. He said my bike would need to be seen by underwriters and that I’d have to provide all the details over the phone.

For a lifestyle brand selling fun and excitement, the call felt more like a tick-box exercise than a genuine conversation. A bit of enthusiasm or even an invitation to come down, see the bikes, and have a chat would have gone a long way.

I hope Robbie takes this as constructive feedback and considers how he can improve his sales techniques. The motorcycle industry isn’t exactly booming right now, and with experiences like this, it’s easy to see why. Sadly, I’ll be taking my business elsewhere.

Well organised, fast, professional service

Fantastic service from really helpful staff. Nothing was too much trouble. Paul

Bought a ebike from there Blackburn branch and when it arrived it had an issue with the battery,it was loose ,I called them up and the technician Ollie was really helpful and talked me through how to resolve the issue,100% recommend these guys well done

Good price! Good communication!
Item sent quickly.

From finding what i needed to the end of the transaction was brilliant,however the post took absolutely ages,but you cant blame this company for Royal Mails slow speeds

Item as advertised. Ordered to replace a smaller size helmet. Delivered within 24 hrs. Amazing communication and customer service. Definitely will buy again from this seller.
Its a pleasure to do business with people like this.

Thanks for the experience!

The product I purchased was delivered very quickly and was e perfect fit.

Delivered on time
Helmet well packaged and came with all accessories and in perfect condition

Efficient through out! Great service

Great product, price & service.
Speedy delivery
Thanks

The service that I received from Ian in the service department was second to none,from arranging the collection from Norfolk the warranty repairs and the delivery back to my house. Will definitely be using them again cannot recommend enough

Fast delivery thankyou

I purchased a Dainese Fighter jacket.
Very nice, and so was the price.
Delivery was quick.
All in all a pleasant encounter.

Very quickly arrived

Good communication and helpful staff. Item just as described at a very reasonable price.It was an quickly dispatched.

Had the exact Dainese product that I wanted in stock, in my size, and at a good price. Arrived the very next business day after ordering. No complaints at all. Many thanks!

Fantastic experience. Accidentally ordered two of the same visor. On Yer Bike rang to check, suspecting it was an error, cancelled one of the visors and arranged next-day delivery for the other.
Excellent customer service.

Good product at excellent discount but next day delivery arrived day late