I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Got this app reference to me by a friend. I enjoy the layout and props selection better then say rebet and and a few others out there. Any issue ive had has been fixed immediately and the customer se... Ver mais
Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Ver mais
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience c... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service, great promo and decent odds. Clean interface
Definitely a top support team, responses, kindness, helpful. The best sign up bonus out there!
Love it n love how everything operates
Been using this app for a couple of months and it just has to be the best app out right now . Where I’m from I can’t use FanDuel or DraftKings but Onyx is the only app out that comes close to either one of them. I recommend this app to everyone
Honestly this is completely from the heart onyx odds has got to be one of the best betting platforms I’ve ever used in my betting career it has one of the beds odds I’ve ever seen such a big variety an also a bunch of minigames.
It’s a good app to bet on with very good payouts. Sometimes the app seems to lag or log you out unexpectedly but other than that I like it. Being able to alt lines is one of my favorite things about the platform.
Good promos and good support asked about ban injury he got injured second quarter and they still void him. W app
This app is terrible. I would not recommend.

Resposta da Onyxodds
Customer service was quick with responses and solved my issue same day.
My experience with Onyx odds has been amazing! I can't complain about ANYTHING! I love how organized the platform is, I love how you have multiple opinions when placing bets AND customer service support is excellent and will help you anytime you have an issue, they jump on it and they are very eager to help always.
Really good User interface and the best support team out of every betting app
Support responded within minutes to my email request to have my old debit cards removed from my account that I no longer had access to and immediately helped remove them and allow me to had my new card for my redemption immediately. Blown away by onyx odds support and the swiftness of my assigned agent Justin
Great app.. they have an amazing discord as well. The community is fantastic. The costumer support is very helpful and prompt. Best book I've used!!
Won about 2k off multiple bets. My redemption status has been pending for days. I go back to look and it's all disappeared. And still nothing in my bank account. I got a response that there was an issue with my withdrawal method which is strange. But nothing has returned to my redemption status except one withdrawal. Customer service is taking their time to respond and fix my issue and ive reached out to them several times. I am not impressed and feel like I am getting scammed.
I have a great experience with Onyx odds so far. They have been honoring payouts so far and have been quick with support. It has been the best platform I have used so far!
Onyx Odds is not only a great app, but the most important thing in my view is the customer service. And out of every app I’ve been on, Onyx shown me today Empathy, and Thoughtfulness. Their customer service is top notch as well as their app! What good is an app if it doesn’t have actual human costumer service, and for that and for their kindness, I give Onyxodds 11 out of 5 stars! Just to keep the odds in Onxy! If you haven’t joined this app. I always speak the truth. This app is where it’s at! I tell it how it is, and I want to thank Onyxodds for taking the time to give their customers a great app followed by excellent customer service! Download onyx today.
I really appreciate customer service, especially that one guy named Patrick. He has helped me alot and replied really quick!. Overall the app itself is good Im and the employees, that help you out aswell!.
I never write reviews so this just shows how bad the situation has gotten. Onyx odds has refused to pay out my $12000 that I won on there site and the customer support has been awful. Please stay away from this site they are scammers they will not pay out if you’re profitable.

Resposta da Onyxodds
You can’t get your redemption and customer service seems to have no clue.
You can only talk by email and get abbreviated responses that you have to keep asking for additional help!

Resposta da Onyxodds
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