I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Got this app reference to me by a friend. I enjoy the layout and props selection better then say rebet and and a few others out there. Any issue ive had has been fixed immediately and the customer se... Ver mais
Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Ver mais
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience c... Ver mais
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Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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I don't know much about the app because I just signed up, but I do no that their customer service is how the rest of the game should be . They were quick to respond back, very clear with instructions on how to fix my issue , and very patient as well.. it's just a better feeling when u know they got your back..
Shot Out To LESLIE... the awesome one who helped me
Huge scam, once you start winning they don’t want to pay you out and claim your redemption is taking time to review. Stay away

Resposta da Onyxodds
OK, so I signed up for the promo. Everything look good at first. The second bet I hit for 300 on a parlay. I think it was two more tries after that. I hit 170. I’m now on day five since I requested a withdrawal and haven’t received a penny. There is nobody to call. All you can do is email and I’m pretty sure that it’s just AI responding. I could be wrong on that yeah anyway I had to give it a one, but if I could, I would’ve gave it a zero. My username is. Bellarae if anybody from Onyx read this, I would love my money lol. I wish I could pin an attachment of an actual email of one of them responding. I kid you not it actually said the word scam in the subject.

Resposta da Onyxodds
Customer support is great, incredibly helpful. They resolved my deposit issue. Bonuses are great. And I’ve been able to withdraw successfully.
I BOUGHT IN AND MESSAGED SUPPORT ASKING IF MY BET WOULD WIN AND EXPLAINED I SPENT THE LAST OF MY MONEY AND THEY BANNED ME AND REFUSED A REFUND I CAN DO WITH MY MONEY WHATEVER I WANT ITS NOT LIKE IM POOR HOW DARE YOU THIS ISNT THE FIRST SPORTBOOK/SWEEPSTAKES CASINO THATS SCREWED ME OVER. YOU WILL REGRET THIS

Resposta da Onyxodds
Reported a glitch that lead to a bad slip being mean. It was handled with speed and professionalism. Have not had any problems with customer support. That have a great and active discord as well.
The app has some problems but they are actively updating and working on it.
OnyxOdds
Grade A+ company.
This is a great Sports betting app. I play this almost everyday. Few problems like lags(freezing) and some player props are unpickable for the game. Overall though, Onyxodds is the best sports betting app to me today. Where I live
They have mini games that are rigged .. it's ridiculous obvious. Played Blackjack and in 400 hands the dealer started with the advantage ie dealer showing 10 and player has 13.. 341 times. Raise your bet and it increases loss percentage. Notice patterns that are signs it's rigged. Collected data from a couple buddies as well. Almost the exact same statistics. It's unfortunate because the sportsbook is decent. They don't have a loyalty program and the boosts are small and typically 1 .. 15% boost. Once I was able to verify through the numbers they're operating rigged blackjack.. it made the whole product junk.
I had unintentionally hit on a 20. Asked for at least that back and nope.

Resposta da Onyxodds
I really enjoy using this platform, one of my issues is when the odds change they need to reflect in real time not when you try to place the wager. Other than that, I enjoy using there platform.
Great promotions. Fast customer service. Reliable interface that works on iPhone.
I just had a few quick questions. So I reached out to support by Email and Justin was very professional and he responded back in a very timely manner. I appreciate it so much. I am in customer service as well and this type of response goes far when clients feel like they have some kind of access to you.
UPDATE:(They gave me my $10 back)Tried to collect from two wins($24.30), couldn't withdraw & they closed my account.
They wouldn't even return my 10 bucks. I had almost $50 in Onyx money. All I did is try to redeem to get some gas money. There's many other apps, I would use besides this one.
Steer clear, you're not going to be able to withdraw funds. Horrible customer service: (
Great money lines and easy to navigate. Withdrawing is a bit difficult
They paid me....everyone I gave them one Star. Today they paid me. It just take one or two weeks Max. Trust me they Will pay you as long as you ARE sending emails AND been on top of it. Do it every two or three DAYS don't over do it. They Will pay you 💯😭 I love you onyxodds I'm so sorry lmfao
I still haven't received my money if it don't come soon I'm going to sue them my brother is a lawyer and I'm not putting up with this crap makes no sense to me
Have been using Onyx for about a week now. Its a great app with very great customer support. I had one small issue, so I reached out to their support team and they responded within minutes and resolved the issue! Also very kind which goes a long way.
Amazing - Well put together app.
Customer service is always ready to help and everything about ONYX is fair and just right.
Thank you ONYX for a well put together system
I have been enjoying Onyxodds. Even when they make a mistake they are very responsive via email and that is a true sign of customer service and I respect that. The setup is easy to navigate and they upgrade fast to continue growing as a sports betting app.
I have used just about every sports platform you can and I must say Onyxodds has definitely been my favorite. Unlike a lot of platforms that will take away your cash out when your parlay starts to win these guys don’t. And there services are very fast from when you need help to when you are doing a redeem every thing works smoothly. This will be the only platform that I use from here on out. LETS GO ONYX!!!
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