I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Got this app reference to me by a friend. I enjoy the layout and props selection better then say rebet and and a few others out there. Any issue ive had has been fixed immediately and the customer se... Ver mais
Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Ver mais
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience c... Ver mais
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Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awesome Sportsbook app & website. The bonus bet promo is the best you can find, I got 100 total in bonus bets as soon as I signed up and put 10 bucks on the app. I’ve won back a few hundred bucks within the first couple weeks of playing with it. Payouts are quick, same day sometimes. Customer support is spot on and replies within a few minutes usually.
Overall, one of my fav apps.
Great support that responds and resolves issues quick! Withdrawals are smooth and the app is great! All round great service and hope to continue to use it for a long time!
Customer service was great..Great odds..pretty fast payouts
It’s a overall good app everything is easy and convenient to find it just needs to get better with loading and keeping up with the scores while the games are going on
Very good and trustworthy site. Cashouts have been quick and effortless. Quick response from support aswell.
AMAZING SITE! AMAZING ODDS! AMAZING CUSTOMER SERVICE! JUST AMAZING ALL AROUND!
Personally I found onyx a looooooong time ago through an instagram ad. They didn’t have many followers on X. As soon as I took a chance I was hooked and they keep constantly improving. When I started there was no referral bonus, now they have one of the best offers I have ever sent to anyone. I love this app and will always use it.
I've been an avid bettor for over 20 years.. been using this site for about 6 months.. definitely one of the best so far.. the odds are great, don't limit the parlays, great bonuses, everything! Also there's a blackjack game i play when I'm bored, and it's very fair. I had one issue, that was resolved promptly.. so I'm very impressed with customer support and response time.. all around a great app to use.
Trash sports app and total scammers wouldn’t recommend at all Support team is trash too takes 3-4 days for response and still no form of help after they do reply
Absolutely horrible about grading. Takes hours most of the time, zero responses from them when I try to reach out
My experience has been the best ever since switching to onyx. Had a few issues but contacted support and they’ve helped me resolve them. In my opinion one of the best supports out there, their response is quick and helpful. The deals they have are one of the best out there and redeeming is super easy and simple. Their withdrawals vary sometimes they have delays other times it’s instant but regardless I’ve been paid every single time.
I wanted to write a review on how good it has been. People have been complaining it’s a scam but i literally have no problems with them, people are saying it can’t track the lives stats but I don’t see a issue with that, I feel like you can just watch the game if you want to track it. Overall great app
By far one of the best sports betting apps out right now, fast payouts, amazing customer support and a huge range of sports to bet on! Would highly recommend Onyx over all other sports betting platforms!
They customer service is top tier
I didnt give it a five because it doesnt have game logs or stats like other dfs apps do. Also unfortunately it lags at times but OTHERWISE it is a super amazing dfs app! The odds are usually very good compared to other dfs apps. They also have awesome promos when signing up and referring people. Also have occasional purchase promos and great dollar match promos! All in all I'd give it a 4.7 out of 5 and only because it's not as fancy as other dfs apps and has no gamelogs etc to help you place bets with but overall a great platform indeed!
I do not recommend this platform. It cuts in and out constantly so you can’t keep track while betting it’s sketchy. I used my bonus players of $100 and I’m done about all it’s good for again I do not recommend this betting platform.

Resposta da Onyxodds
I think that y’all need a 24/7 live chat and a working phone number to help people with their problems but other than that this is probably the best sportsbook in SC #KeepGrowing
John from the Onyx team, was quick, prompt and responsive. Im new to onyx and will be using it for a while. Thank you to John for helping me with my issue with urgency.
Onyx is very user friendly and the support responds quickly and helps you out. Overall a very good app.
I was a frequent user here, depositing thousands weekly and was probably close to even overall, one night I ran a 1000 dollar deposit up to 4000 playing BJ. Tried to redeem, and got a georestriction error, next thing you know I have a pending redemption to an account I don’t recognize, then my account is suspended after contacting support I was able to process the redemption to my account, but my account is now banned, citing a TOS violation. I didn’t do anything except win on blackjack.

Resposta da Onyxodds
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