Ooodles IT - You manage the Team. We manage the Tech. Avaliações 

306
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

We have been using Ooodles for our IT deployment and lifecycle management services since 2025. The key win for us is not having to manage our own hardware estate, which is a real time burn fo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team at Ooodles are fantastic and the quality of the goods are amazing. Couldn't recommend these guys highly enough!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ooodles is great! We use over 50 devices from them because they offer a good variety of devices, respond quickly when I make contact, and take action as soon as possible when we need repairs, etc. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I needed to lease a laptop to replace my old, broken one for a few months. They're one of the few companies that are confident enough to actually display prices on their website, which made them an... Ver mais

Detalhes da empresa

  1. Loja de Acessórios de Informática
  2. Loja de Ferramentas
  3. Serviço de Locação

Sobre Ooodles IT - You manage the Team. We manage the Tech.

Escrito pela empresa

👉 What's Ooodles:

Ooodles is the most flexible IT procurement & lifecycle solution for small-to-medium businesses.

It integrates logistics and financial services and allows companies to lower costs and seamlessly manage their IT 🖥️ devices in one centralised platform.

👉 How we help your business:

  • Buy or lease high-spec devices, new or "as-new"
  • Ship, track, manage devices from one platform, at the click of a button
  • Benefit from cost-effective IT lifecycle management when you select the Ooodles Flex or Ooodles+ option

👉 IT hardware: a business-critical choice for your company:

The IT device you equip your team with is a business-critical choice. You should not compromise because it has a direct impact on:

  • Performance
  • Efficiency
  • Security
  • Sustainability
  • Employee's engagement

and ultimately how successfully your business can satisfy your customer’s needs. We live in a digital economy and AI is coming: but these technologies run on a piece of IT hardware. Every business leader must make a strategic choice and Ooodles offers the best solution to stay on the forefront of the IT needs.

👉 Ooodles vision:

To make access to tech devices so flexible that IT hardware instantly adapts to the business needs without restrictions.

👉 More about Ooodles:

Built by industry experts and trusted by over 220 SMEs, Ooodles is the most flexible solution to buy, lease, return, repair, and upgrade IT devices whilst embracing the circular economy.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

306 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(306)

9 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Super attentive team

Super attentive team! Was great making our first purchase through Ooodles, hopefully the first of many. The pricing model fits our business really well.

22 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Refreshing Ooodles!

I used to lease our equipment following the traditional company leasing approach. That was until I discovered Ooodles! Wow, what can I say - what a refreshing, innovative & forward-thinking approach to equipment sourcing.

If you need frequently, easily renewable equipment with the flexibility of not being tied into any unnecessarily long contract terms & no lump sum payments to make at the end of the term, I cannot recommend Ooodles enough!

31 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smooth and easy

I needed to lease a laptop to replace my old, broken one for a few months. They're one of the few companies that are confident enough to actually display prices on their website, which made them an easy choice.

The process of actually obtaining the laptop was as smooth as it can be given the constraints (they're a regulated financial company, so there are some rules). No complaints so far, I'd pick them again if they carried the model I needed.

6 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience using Ooodles

Great experience using Ooodles - The flexibility with extending the contract has been really useful too.

Sarah is incredibly helpful and ensured set-up went smoothly. She has always been on hand to answer any queries.

Big fan of the new dashboard and having all contract info/invoices easily accessible.

31 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Flexible and very professional.

I had a really great experience with Ooodles, their customer support is really good and they always kept in contact, there was no problem left to resolve with my renting process with Ooodles, so I can only give them the best review I can.

18 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service

Outstanding service! I paid for a 3 months plan on an IPhone 14 which was great, the phone newly boxed and even came with a free tempered glass. I decided to extend the contract to a further 3 months and 6 months later everything is still working without any issues and their customer service is exceptional!

1 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

2nd year into my plan

2nd year into my plan, got a discount rate which works out so much cheaper than being on a contract with phone. Once again highly recommended! 10/10!!

30 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware "Accidental Damage"

XBox series X stopped working less than a year into the contract. Sent back in line with the returns process only to be told it was a damaged HDMI port which is classed as "accidental damage" and the repair was chargeable. Have been quoted £267.05 initially, then £320.46 for the repair which needs to be paid before they send the console back.
This is despite publishing "excess repair costs" on the website of £139.20 for the same console. (see "repair costs")
Its just really unclear what is classed as "accidental" and a license to print money when they hold the product and you're legally obliged to continue paying the rental payments.

5 de setembro de 2023
Avaliação não solicitada
logotipo da Ooodles IT - You manage the Team. We manage the Tech.

Resposta da Ooodles IT - You manage the Team. We manage the Tech.

We are sorry about the negative experience you had with us.

To clarify a few points: hardware faults are covered by our warranty, but not accidental damage. Having looked at the console, our repair partner advised us that this HDMI damage was accidental and not a manufacturer fault.

Regarding the repair costs, we quoted the amount costs ex VAT(£267 ex VAT = £320.46 incl VAT), which is where the confusion probably comes from. This is something we will make sure to make clearer to communicate more clearly going forward.

Avaliado com 5 de um total de 5 estrelas

I like the way the company works

Amazing and very easy to place the order and was sorted out with two day and delivered on time and the customer service are easy to talk and every time I have need there support that have help and got in thing sorted with in one phone call

21 de março de 2023
Avaliado com 4 de um total de 5 estrelas

question

question
i have a question, if i rent a phone, do i have to give it back after 3 months or do i keep it

28 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolute brilliant service

Absolute brilliant service. I was very impressed with the speed of the credit check as well as the prompt timing of my MacBook delivery. Tash was also amazing with the customer service and handled all my enquiries professionally. Definitely recommending Ooodles to many more of my friends for sure.

4 de julho de 2023
Avaliado com 1 de um total de 5 estrelas

Hi I've been renting a product and all…

Hi I've been renting a product and all of a sudden it came across accedental damage. I'm now left with a fee to pay for the item, which is absolutely OK, however as I am still in contract I must pm for two years without no product replacement. So appalling. This is not a service this is a corrupt money making business.

1 de junho de 2023
Avaliação não solicitada
logotipo da Ooodles IT - You manage the Team. We manage the Tech.

Resposta da Ooodles IT - You manage the Team. We manage the Tech.

We apologise for the unpleasant experience you had, and we're aware that you contacted our customer services department yesterday regarding this matter. According to our rental agreements, customers are responsible for any accidental damage, including in this situation.

We have made an exception and agreed to arrange a payment plan for the repair cost in this particular case. However, we are unable to provide a replacement until the repair expenses are at least partly covered.

While this solution may not resolve this specific issue, we have begun offering insurance to our business customers and plan to extend this service to individual customers in the future.

Please do not hesitate to reach out if you want to discuss your situation and we will do what we can to accommodate.

Avaliado com 5 de um total de 5 estrelas

Sarah at Ooodles is fantastic and has…

Sarah at Ooodles is fantastic and has been a fantastic support for our business. Timely, thorough and on hand for any q's. Would recommend time and time again

24 de maio de 2023
Avaliação não solicitada
logotipo da Ooodles IT - You manage the Team. We manage the Tech.

Resposta da Ooodles IT - You manage the Team. We manage the Tech.

Thank you so much for taking the time to share your wonderful experience. We're thrilled to hear that Sarah has been a fantastic support for your business.

We greatly appreciate your recommendation and it means a lot to us. We'll make sure to pass on your kind words to Sarah and the rest of the team at Ooodles. We're committed to providing exceptional service and support, and your feedback motivates us to continue doing so.

If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Avaliado com 5 de um total de 5 estrelas

Oodles are brilliant

Brilliant phones and cheap enough to rent

16 de maio de 2023
logotipo da Ooodles IT - You manage the Team. We manage the Tech.

Resposta da Ooodles IT - You manage the Team. We manage the Tech.

Wow, thank you for the awesome review! We believe in giving you the best tech without emptying your wallet. It's a win-win!

If you ever need any more Ooodles of brilliance in your life, we're here for you. Feel free to reach out anytime.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais