Ophelos Avaliações 496

Shannon was a great help she put my mind at ease greatly

What was good is that you listen to what I say and are very helpful in everything you

Love the website so easy to use and manage

Thank you for help lovely payment change date prefect

Very helpful

Your Agent Alex was so helpful, so very patient on our call.

Alex helped me understand what I need to do and what happens next.

Your Agent Alex is a wonderful, kind and very informative Person.
I am so glad I got this Agent to deal with my inquiry.
Thank you.

Absolutely terrible. Push, Push, Push. No questions asked how you got into debt, just demand, demand, demand.

I spoke to a girl called Alex's on the phone she was very helpful and understanding ,she listened to what i need to say and also took her time to make sure she had all of the information and reassured me she would get back to me when she gets a reply to my problem.

the person i was speaking with was so understanding and kind and helped me to the best of their abilities thank you!!

Absolutely above and beyond. So kind and understanding

The woman I was talking to was so professional and polite at all times 10/10 for her professionalism and her lovely phone manners

Quick reply to let ne know my new balance easy to make the payment

I had a lot of people responses to my requests and very quickly

It was easy to set up a payment plan

Very helpful and concerned about my sons mental health. No pressure just a willingness to listen and try and find the best solution to the problem. Without being patronising.

Efficient and quick to deal with.

I spoke with Alex today, and she was an absolute diamond. She went above and beyond to help me, clearly explaining everything related to the issue I was having. She’s even taking it upon herself to track down some additional information that my previous supplier has made difficult to access. As someone who works as a Training Specialist in a similar environment, I can confidently say that Alex is a real asset to your company.

They dont answer their calls. If you are doing it yourself online you dont get the code till the following day or 2. Very disappointed with their service.

Really positive experience. Makes paying off a debt feel like an achievement rather than a negative or a challenge.
Thank you!

Hannah was extremely helpful 👏