I needed to postpone my payment date and amount due to a change in my personal circumstances.Alex responded to my request in a timely manner and restructured my payments. This helped alleviate the str... Ver mais
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Veja o que dizem as avaliações
Best feeling to be acknowledge as a human being struggling through so much Ophelos has helped me in so many ways to ease some relief
Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Ver mais
Tried scaremongering tactics to scaremongering me into paying a debt that wasn't even mine. The details,address and date don't add up,and Action Fraud explained how a 24 Year old debt CANNOT be cl... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Ophelos
Escrito pela empresa
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Informações de contato
1 Finsbury Ave., EC2M 2PF, London, Reino Unido
- support@ophelos.com
- ophelos.com
Respondeu a 74% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Clear pay really saves me when the…
Clear pay really saves me when the likes of my daughter's birthday is coming up, means I can get more and spread the cost without having us skint that month, I love clearpay 🫶🏻
Out of the blue receiving texts from…
Out of the blue receiving spam texts from these guys chasing a debt that I know nothing about and in any case would be statute barred - apparently for Orange, on behalf of Capquest. Shoddy sharing of personal data, no idea how they got my number. Reporting to the FCA.

Resposta da Ophelos
Absolute pile of garbage chasing for a…
Absolute pile of garbage chasing for a debt thats statute barred cant do nothing and wont be paying a penny so good luck LOL

Resposta da Ophelos
DONT FALL FOR IT
Con artists. Trying to extract money from people that they don't even owe. SCAM company needs investigating

Resposta da Ophelos
Query
Hannah provided me with all the information and reassurance that my query was dealt with
Thanks !
Companionate and understanding
I am going thru a difficult situation at the moment and the costumer service was amazingly understanding and super helpful
Annoying chasing me when I'm in credit.
Annoying
Getting in touch with me to pay £300 when my other 2 x accounts are in credit by £800. I don't pester Ophelos everyday to get Octopus to return my money.

Resposta da Ophelos
Thieves
Thieves. They took money from me for a debt that was 25 years old. Being registered with the FCA they can’t do that. It’s in black and white in their terms of service. The debt i know absolutely nothing about and wasn’t me
They didn’t even say “stand and deliver” when they took my money.
And all these 5 star reviews are members of staff at Ophelos making reviews up, they get paid for each one. The difference is I can prove they are in many more cases than you can’t. Period. PLEASE TAKE ME UP ON THE OFFER. I CANT WAIT TO PROVE YOU WRONG YET AGAIN. Of course ignoring THIS review leaves you open to speculation on your internal review writing procedure. I’ll lay my house on you never taking this offer up.
Update I received my £209.99 plus damages agreed by the ombudsman. And donated it to a locale food bank I offered Ophelos to match my contribution to my local food bank or a food bank of their choice. They declined.. that tells you all you need to know about this company.

Resposta da Ophelos
Made paying off my debt easier
Made paying off my debt easier
Brilliant.
Brilliant.. you managed to do what Clearpay has refused to help me with within seconds. Will never use Clearpay again. Thank you for letting me solve this issue.
SCAM
STOP HARASSING PEOPLE FOR DEBT THEY DON'T OWE.
Received a text message and email from Ophelos saying I owed money off a 17 year old debt that was cleared in 2021,
another debt recovery agency called opos has been harassing me for the same debt on behalf of capquest..
They need to stop passing debt onto different agencies like Ophelos and once the debt is cleared your information should be wiped from the system..
I recommend you read
read reviews about Capquest and
Opos alot of people are Receiving letters,calls from these type of agencies about debt from companies they have never used,alot of people are being scammed because of capquest passing your information onto these companies.

Resposta da Ophelos
The advisors had helped me throughout…
The advisors had helped me throughout and the payment plans where a great help thank you
Unos estafadores
Unos estafadores, cómo intrum, quieren cobrar deudas de hace 20 años, que están pagadas, ellos insisten cada 2/3. Son unos estafadores, y luego solo salen reseñas buenas, cuando miles de gente que conozco han puesto, y no están publicadas

Resposta da Ophelos
I think this company are amazing very…
I think this company are amazing very helpful and easy to understand
I have a great experience with ophelos
The representative I spoke to was very…
The representative I spoke to was very professional and polite and friendly and understood my situation
Great Company
Easy to use website,easy set up repayment plan.
Friendly support staff if you are unable to make repayments.
They are very helpful and understanding…
They are very helpful and understanding information you have to change your dates they are more then happy to help. I just want to say a big thank you for all you're help 😊😊😊
Very happy with Ophelos
Great service from a company that was patient and understanding. Thank you Ophelos.
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