Very disappointed in the customer service at this company. I made an error in my original order, and let them know within 1 hour I needed to make a change. Sent by email and through the contact for... Ver mais
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Veja o que dizem as avaliações
I bought a poster and a frame from the website and the package came even a bit earlier than I had anticipated. Items were just as described on the website. I am very satisfied with the purchase!
Belles variétés de produits sur leur site internet, mais je demeure en attente de recevoir ma commande depuis le 16 février (nous sommes le 9 mars). Deux courriels sans réponses, aucun message m’avisa... Ver mais
My wallpaper looks so good and the install was relatively painless. Print is high quality, and the thickness and texture of the paper makes lining up seams pretty slick. Shipping was right on time, in... Ver mais
Detalhes da empresa
Escrito pela empresa
**Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.** Affordable minimalist wall art posters, art prints, and design oak frames for your home and office décor. Create your own unique wall gallery from our exclusive collection of abstract wall art, black & white prints, botanical and landscape posters. Designed in Montreal. Ships worldwide.
Informações de contato
6300 Park Avenue Suite 605, H2V 4S6, Montréal, Canadá
- +1 888-570-3745
- support@oppositewall.com
- oppositewall.com
3,1
Bom
4 mil avaliações
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Resposta da Opposite Wall
Hi Jessica,
Thank you for sharing your experience with us. We're sorry to hear that your shipping was delayed, but are pleased to hear that you're happy with the frame.
We understand how important it is to receive orders in a timely fashion, and we're continually working to improve our shipping processes to ensure faster delivery times. Thank you for your patience and understanding.
Have a good day!
Opposite Wall Team
Amazing frames for great prices!
16 de fevereiro de 2023
It took a long time to get the posters.
The posters are very good quality.
I wish it didn’t take so long to get them.
7 de fevereiro de 2023
Resposta da Opposite Wall
Hi Pam,
Thank you for your feedback on the posters' quality. We apologize for the delay in getting them to you.
We understand that waiting for an order can be frustrating, and we are constantly working to improve our processes to ensure timely delivery.
Have a good day!
Opposite Wall Team
Nice frames that are packaged well for…
Nice frames that are packaged well for shipping. Made of oak, their appearance is more appealing than the painted MDF units.
16 de fevereiro de 2023
These are beautiful
9 de fevereiro de 2023
Great resource
Found this site through a recommendation of an Etsy artist. Delivery from Canada was quick and the frames were well packaged, with reinforced corners and a film to protect the face. It gave my prints the perfect minimalistic look I wanted. I would definitely use a his site again.
8 de fevereiro de 2023
Merci mes achats
15 de fevereiro de 2023
Absolutely thrilled with the quality
Absolutely thrilled with the quality, selection, affordability, quick delivery and service!!
Would highly recommend to others!
7 de fevereiro de 2023
Zero complaints
Great quality. Good price. Fast shipping. Absolutely zero complaints - will buy again in the future!
13 de fevereiro de 2023
The frames are impossible to hang with…
The frames are impossible to hang with any standard hooks. The frame is too deep so the bracket is unable to catch ok anything, such poor design.
31 de janeiro de 2023
Resposta da Opposite Wall
Hi Natalie,
Thank you for your feedback.
We are sorry to hear that you had difficulty hanging your frames due to their depth. We apologize for any inconvenience caused.
A customer service representative will reach out to you shortly to assist you with your order.
Have a good day!
Opposite Wall Team
I was looking for plain light wood…
I was looking for plain light wood frames everywhere and I could not find them in all the sizes I needed. So happy with these for our kid's rooms.
10 de fevereiro de 2023
Here is my honest review.
Here is my honest review.
Really good for the custom choices, but it is a little bit expensive for the quality of the pictures and frames. It arrive home in a decent time and it was well packed. Again, I think that on this website, you pay the the variety and the custom possibility to decorate your home. In general, I recommand it. I would give it 3.75/5 stars.
10 de fevereiro de 2023
Resposta da Opposite Wall
Hi Frédéric,
Thank you for taking the time to leave an honest review of our products.
We appreciate your feedback and are glad to hear that you found our custom options to be good. We also take note of your comments about the pricing and the quality of the pictures and frames. We understand that price is an important consideration for many people, so we continually review our pricing to ensure that we offer competitive prices for the level of quality we provide.
Thank you again for your feedback, and we hope to have the opportunity to serve you again in the future.
- Opposite Wall Team
J'ai passé une grosse commande et deux…
J'ai passé une grosse commande et deux cadres étaient endommagés. Très bon service client qui m'en ont renvoyé deux autres très rapidement.
7 de fevereiro de 2023
Great experience
My order came very quickly (under a week), was packaged well, and the quality is great. I love the look of the oak wood frame and they make selecting a mat super simple by listing both the frame and opening size. I will definitely order again for another room.
20 de fevereiro de 2023
I love my purchase!
Quick service, HUGE selection, great responses to inquiries. Everything positive all around. I will watch your selections from now on :)
4 de fevereiro de 2023
The one stop shop!
I find shopping for frames overwhelming, but Opposite Wall has made this process seamless and stress free! I was very impressed with the amount of options for every type of decor.
26 de fevereiro de 2023
Easy!
I love how easy it was to buy frames and mats that fit seamlessly together.
Since the frames came with the hanger built in, it was also super easy to measure/ hang them up!
27 de fevereiro de 2023
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