Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was actually not for buying expensive glasses but it was needed for me becasue my last cheap one broken in one year, and it's too soon :( This time I am decided to buy somethign nice and expensive,... Ver mais
I’m from Saudi Arabia , Honestly , i sent them my prescription by what Aap , and they helped me to find my contact lenses and sent them to Jeddah in 2 days by DHL . Do not hesitate to contact them by... Ver mais
I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glas... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Opticsonline
Informação fornecida por fontes externas variadas
WHY OPTICSONLINE
Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.
OPTICSONLINE COLLECTIONS
Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.
FAST DELIVERY
Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.
CUSTOMER SATISFACTION
Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.
Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.
OPTICSONLINE COLLECTIONS
Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.
FAST DELIVERY
Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.
CUSTOMER SATISFACTION
Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.
Informações de contato
11 Al Maktoum Hospital Road, Baniyas Square, Dubai, Emirados Árabes Unidos
- +97142274769
- infinityfzc@gmail.com
- opticsonline.ae
4,4
Excelente
260 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They don’t deliver to their commitment
They don’t deliver to their commitment
Very hard to reach and no answer on their business WhatsApp account or email
18 de dezembro de 2021
Avaliação não solicitada
Great prices
18 de dezembro de 2021
Fast Delivery, Great Price
Great selection, lowest price, and quick delivery. I got a great deal on my contacts and they were delivered quickly.
12 de dezembro de 2021
Never again
I had such a bad experience. The website doesn't offer a phone number to call, except a number that's connected to WhatsApp. Took the WhatsApp agent 2 days on average to answer my messages, that's if they were answered in the first place.
I ordered two items, was told one was in stock and the other needed to be shipped and it would take 4-6 weeks. The shipment actually took 8 weeks.
The item that was in stock was delivered to the wrong address after 10 days of placing the order, and it took a week to get it to me - obviously because no one answers emails or WhatsApp messages.
29 de novembro de 2021
Order not delivered and got the 'order completed' email.
I made an order on the 10th of November, a one day delivery order, got the email that my order is completed but I never receive it, none called and I know nothing about it.
OF course the customer service is off now and tomorrow is Friday and I have to wait till Saturday to figure out what happened to my order.
11 de novembro de 2021
Avaliação não solicitada
I am so happy to use your Online shop…
I am so happy to use your Online shop Ii found my requested product and could buy it very easy.
Delivery service was also good and fast.
9 de novembro de 2021
Delay in delivery
18 de outubro de 2021
Great...i always choose optics online…
Great...i always choose optics online ,but i prefer them to replace the free contact lens solution with bio true solution ..
19 de setembro de 2021
Resposta da Opticsonline
Dear Sajith
Thank you for your review.
We greatly appreciate your kind feedback.
Our customer's feedback is essential for OpticsOnline to grow and improve our services and the company.
If there's anything we can improve on, please do not hesitate to contact us on phone number: +971 52 644 7865 or by sending an email to info@opticsonline.ae
Kind regards,
I got my order and very happy with…
I got my order and very happy with them. I will order again but delivery a day or 2 days after order pls. Thanks
18 de agosto de 2021
Very happy with their service
Very happy with their service. Mr. Fahim, made sure that I get the lens on time as i had travel plans.
24 de julho de 2021
Avaliação não solicitada
I was searching for lens to buy
I was searching for lens to buy. Then is message optics online through WhatsApp. The person gave me a good suggestions. Then I ordered the lens. I received it today it's perfect for me.. Thank you so much...
3 de julho de 2021
Avaliação não solicitada
Wonderful experience
Wonderful experience, they helped with a delivery within just a few hours, which typically requires at least few days. Faheem made a big difference. Thanks!
3 de julho de 2021
Avaliação não solicitada
There website doesn't work
There website doesn't work, at all they keep saying tmrw tmrw
26 de junho de 2021
Resposta da Opticsonline
Dear Edwin Atwebembire
you have rescheduled your order twice .order was out for delivery for one week order was returned by the delivery team- you didn't accept your order
A Very Deceptive Reply By Optics Online
I note that Optics Online has responded to their mistake & acknowledge that I requested assistance via e-mail with my prescription. But then TWIST THE TRUTH, unfortunately. They advise no order number was given, REALLY !! How could I give an order number if I had not ordered the glasses yet, WOW !!! The e-mail advice received by their employees (in writing) was clearly incorrect, as I ordered EXACTLY as I was advised. ALL I am requesting is for Optics Online to behave professionally and not respond with misleading truth twisting comments to a genuine complaint. Please supply the glasses as ordered, or please offer a full refund.
15 de junho de 2021
Avaliação não solicitada
Best prices I found in the UAE and…
Best prices I found in the UAE and super fast delivery!
13 de junho de 2021
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.