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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We got some custom Sliders the sleek design was brilliant all our under 7s look great in them, there not only for the clubhouse to keep clean from muddy boots, these sliders go on all our trips, and e... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have recently purchased an Optimum cycling rucksack, already two of the seems have split, great looking bit of kit but a won't be buying any more products from you.

Avaliado com 5 de um total de 5 estrelas

Optimum sports UK has the best rugby protective gear. I've bought plenty of times it's inferno pads be it for me or friends at my club. It's price and quality far surpasses top brands which are in fac... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy to navigate website. Great price point on products, speedy delivery and true to brief product arrived. Great service from Optimum Sport, thank you.

Detalhes da empresa

  1. Loja especializada em acessórios para rugby

Informação fornecida por fontes externas variadas

Totally committed to providing athletes and teams with industry leading rugby protective wear and equipment.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

68 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(68)

16 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Custom Sliders for Under 7s

We got some custom Sliders the sleek design was brilliant all our under 7s look great in them, there not only for the clubhouse to keep clean from muddy boots, these sliders go on all our trips, and even on holidays! Thanks again for speedy service, great customer service and making our team smile from ear to ear... we will 100% be ordering more custom gear 🔰🙌

31 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good quality goods

Good quality goods, from rugby balls to winter wraps as a local company Optimum will always have my support.

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Optimum sports protection

Optimum sports UK has the best rugby protective gear. I've bought plenty of times it's inferno pads be it for me or friends at my club. It's price and quality far surpasses top brands which are in fact heavily overpriced.

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great variety

Easy to navigate website. Great price point on products, speedy delivery and true to brief product arrived.
Great service from Optimum Sport, thank you.

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great!

Ordered a cartoon rugby ball for my son, super fast shipping & really happy with the product!

Thank you

12 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

well priced

Shopped online for some fairly well-priced shoes, managed to find the Aztec laceless range, which is exactly what i was looking for.

Well made. Fairly priced. Would recommend.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing Buying Experience

I purchased a set of balls from Optimum for approximately €195 and paid €24 for shipping at checkout.

Only after the order had been dispatched did I learn that I would also have to pay €45 in import duties, plus €30 in customs clearance and administration fees, bringing the total additional cost to €75.

My main disappointment is not the existence of import duties themselves, but the lack of clear information before purchase. During checkout, the destination country is requested, so it would have been helpful to clearly warn EU customers that shipments from the UK may incur not only import taxes but also significant clearance fees.

When I contacted customer service, I was informed that the order could not be cancelled because it had already been shipped. The only alternative offered was to refuse delivery and wait for the parcel to be returned before any refund could be considered.

The products may be perfectly good, but the overall buying experience was frustrating due to the unexpected additional costs and the limited flexibility offered once the issue was raised.

Based on this experience, I would not purchase from Optimum again.

24 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Broken kicking tee

For Christmas, I received a kicking tee bought from this company. However, after about 10 kicks off my brand new tee, one of the pegs snapped off meaning the ball no longer stands up straight on the tee making conversions difficult. I am very disappointed as I was very much looking forward to improving my kicking with this tee. In regards to taking steps forward, I would really appreciate it if the company would offer me a new kicking tee of the one I had or a different, more substantial model.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Optimum Sport

Resposta da Optimum Sport

Hi Scarlett,

We are very sorry to hear that your new kicking tee has broken. We pride ourselves on the durability of our products, so it sounds like you may have received a rare defective unit.

We stand behind our products and are fully prepared to replace this for you.

As we haven't had the chance to speak with you directly yet or received any communication from you directly, please contact our customer service team at Shop@optimumsport.com Quoting your order number.

We can then look up your order and arrange for a brand-new tee to be shipped to you as soon as possible.

Kindest Regards

Team Optimum

Avaliado com 1 de um total de 5 estrelas

The kicking tee I was given at…

The kicking tee I was given at Christmas one of the pegs broke after 10 kicks I am extremely disappointed wouldn’t recommend

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Optimum Sport

Resposta da Optimum Sport

Hi Isabel,

We are very sorry to hear that your new kicking tee has broken. We pride ourselves on the durability of our products, so it sounds like you may have received a rare defective unit.

We stand behind our products and are fully prepared to replace this for you.

As we haven't had the chance to speak with you directly yet or received any communication from you directly, please contact our customer service team at Shop@optimumsport.com Quoting your order number.

We can then look up your order and arrange for a brand-new tee to be shipped to you as soon as possible.

Kindest Regards

Team Optimum

Avaliado com 3 de um total de 5 estrelas

Good customer service

Took a while for item to dispatch but customer services were helpful in sorting

1 de outubro de 2024
Avaliação não solicitada
logotipo da Optimum Sport

Resposta da Optimum Sport

Thank you for contacting us. We are sorry to learn that you haven't had a positive experience with your recent purchase. We value your feedback and want to ensure we address this matter promptly.

To assist us in investigating this further, could you please provide us with your order number? We have requested this information via Trustpilot and will begin our investigation as soon as we receive it.

We appreciate your patience and understanding.

Sincerely,

The Optimum Team

Avaliado com 1 de um total de 5 estrelas

Don't pay extra for next day delivery

Paid extra for next day delivery because I wanted to take the item on holiday, but arrived a day late meaning that I couldn't. No response at all from customer service. Had I known Optimum Sports.com use Everi(Hermes), I would never have purchased the item. Knowing the terrible reputation of Evri/Hermes, why are you still using them?

12 de agosto de 2022
Avaliação não solicitada

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